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We bought the 4 defusers and oils one of the defuseer snapped when we tried to take out the bottle only to be told my wife forced this which is a joke the oils smell of nothing trying to complain or get a refund is is pointless like pulling teeth 6 emails sent over 6 days completely ignored worst customer service i have ever experienced read other reviews we all cant be wrong they need to review how they treat customers it's shocking and so bad never would I buy from here again am now taking action in small claims court to get my refund this company will now incur further charges I'll update on here soon o and they smell nothing like hotell rooms no where near

Worse customer service going! Spoken to Buz who is actually the co owner of the company who thinks it’s acceptable to laugh and potential customers, tell them he doesn’t need customers, be extremely sarcastic, and thinks it’s appropriate to write wink faces.