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Valutata 5 stelle su 5

I clicked on a FB ad to buy an office chair cover and arm covers. Afterwards, I was alarmed when I got warnings when I tried to visit the company's website and bad reviews when I Googled. HOWEVER, I e... Leggi di più

Valutata 1 stelle su 5

I ordered £150 worth of covers without checking the reviews first. They came a completely different colour to the site, so I went online to refund and shock there isn't a returns policy, you have to e... Leggi di più

Valutata 1 stelle su 5

Although initially happy with the product things quickly went wrong when we noticed that the product transferred its dye onto our sofa turning our once cream sofa pink. To add insult to injury as this... Leggi di più

Valutata 1 stelle su 5

" Stretch 2seater sofa cover advertised at a reduce price or £12.99, I needed just to cover temporarily my good sofas and knowingly they look rubbish I ordered 2 till I could afford to pay bespoken on... Leggi di più

2,2

Scarso

TrustScore 2 su 5

73 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 1 stelle su 5

Literally no one on the other end

Literally no one on the other end. Lord help you if you need to reach customer service. Disgrace

Obviously a teenager in china’s side-hussle. I’m guessing some shoddy drip shipping operation.

Do not use

10 marzo 2021
Non scritta su invito
Valutata 1 stelle su 5

Do NOT use this company!

Do NOT use this company!! I ordered a sofa cover from Magic Sofa Covers but the colour was no use so emailed and got in touch via the contact page on their website several times with no response. There appears to be a chat facility on the website which is also non operational. Scam company, no returns information available on the website and no response to allow returns. Complete waste of time!

9 marzo 2021
Non scritta su invito
Valutata 1 stelle su 5

Not worth the hassle

The cover came within the 12 days but was huge. Even though I'd measured carefully it was all wrong. I emailed to return but no reply. I would not buy from them again.

2 marzo 2021
Non scritta su invito
Valutata 1 stelle su 5

Order#11728

Order#11728
Very bad service, no response to emails and chat.I did not received my item and it says it has arrived on the Yanwen express website.I think this is a completely scam company

28 febbraio 2021
Non scritta su invito
Valutata 1 stelle su 5

This is a fraudulent company

This is a fraudulent company. They sent me really bad quality items that I tried to return only to have them not respond and also find out they are based in Singapore... Do Not buy from them

23 febbraio 2021
Non scritta su invito
Valutata 1 stelle su 5

This company is fraudulent.

This company is fraudulent.
Do not buy from them. I saw the advert in the Sun newspaper so thought it would be fine. Certainly not! It looks great but they don’t reply to your emails and messages and you don’t get your order. Do not buy from them! magicsofa cover.com

21 febbraio 2021
Non scritta su invito
Valutata 1 stelle su 5

Would be 0 if I could.

Woukd be 0 if I could.

The wrong item arrived and I asked for a refund. They still haven't replied to my emails

Am going to contact my bank for the money back

20 febbraio 2021
Non scritta su invito
Valutata 1 stelle su 5

never order from this site

order number 11362
I regret to say that even with million emails and messages there is no response from the company. I cancelled my order after 10 mins of ordering bcz didnt realize it was coming out of uk and they never replied back. Pathetic service. Really Disappointed.

16 febbraio 2021
Non scritta su invito
Valutata 1 stelle su 5

Awful

Awful! Everything they say is a lie. 5 day delivery not true. Mine took 2 weeks. Quality was laughable, especially when they have a message on their website to warn people of bad copies. Their covers couldn’t be any worse! Wrong colour, definitely not waterproof and definitely not non-slip. They then claim to respond to queries in 24 hours. Again, a lie! I have asked for a return label and that was 5 days ago. May as well have rolled £35 up and put it down the drain!

10 febbraio 2021
Non scritta su invito
Valutata 1 stelle su 5

it is FRAUD

SCAM

I bought the cover more than 6 months ago in good faith after being sucked into the very nice website, which even claims to watch out for fake 'magic cover sites'. How very convenient! No purchase confirmation received by email only trace was my credit card statement. Beware! They do not delivered the cover at all. Tried contacting via live chat & email but no response. Not even from the live chat. Completely AVOID

7 febbraio 2021
Non scritta su invito
Valutata 1 stelle su 5

Will never order from them again

Terrible company. I've tried to contact them 5 times about return, no respons whatsoever. They don't reply to emails, enquiry form on their webiste or chat. I wouldn't recommend buying from them.

5 febbraio 2021
Non scritta su invito
Valutata 1 stelle su 5

Would not recommend

Website makes it look very easy to fit, but it's not & you have to use quite flimsy foam to hold into place. If you watch video carefully you can see the point where they edit the footage to shorten the sequence.

Once you finally get them on they actually look quite good. But it is a low quality product. We've had ours maybe a month and most of the stitching on the cushion covers is splitting & few of the zips have fallen off.

The covers are not water resistant. I also sent them an email querying whether they are fire resistant in accordance with EU standards and no reply. Doesn't leave you with massive sense of confidence, so would advise caution.

I have updated this review to a 1*. Since the original review most of the sofa covers have split. Not fit for purpose.

30 gennaio 2021
Non scritta su invito
Valutata 1 stelle su 5

Stained Sofa

Although initially happy with the product things quickly went wrong when we noticed that the product transferred its dye onto our sofa turning our once cream sofa pink. To add insult to injury as this was a gradual dye transfer even though we had the sofa covered with a fabric insurance it wasn't covered.

22 dicembre 2020
Non scritta su invito
Valutata 1 stelle su 5

" Stretch 2seater sofa cover advertised…

" Stretch 2seater sofa cover advertised at a reduce price or £12.99, I needed just to cover temporarily my good sofas and knowingly they look rubbish I ordered 2 till I could afford to pay bespoken ones, I received 4 badly made nylon cushion covers for the £25.99 I paid when can go to Ikea and get beautiful covers much cheaper than that! I feel scammed!

10 dicembre 2020
Non scritta su invito
Valutata 1 stelle su 5

Absolutely sh## paid for express…

Absolutely sh## paid for express delivery costing 8 quid altogether cost 50 quid had to wait 2 weeks for it when it arrived had a bleach mark on the arm bit also the elastic you tie it with snapped it's not waterproof like it said it was and looks cheap been better buying 2 large throws to cover sofa don't bother wasting your money

5 dicembre 2020
Non scritta su invito
Valutata 1 stelle su 5

I have also fallen victim to this scam

I have also fallen victim to this scam! It is cheap rubbish!! Do not buy!!! They do not answer emails and there is no number to call in UK. Wish I had read these reviews before purchasing!! Ties ripped off when I tried to tie them together and there was dirty marks on the sofa cover. Will be contacting my visa company to see if they can help with refund.

3 dicembre 2020
Non scritta su invito

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