I liked the product. It is everything you said it would and more. However your communication during the process was very poor. I can live with back orders and shipping delays but information is king.... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I’ve been a Magfast customer since before they began. I originally purchased a wall power outlet called “The Thing”. The two outlets are still working well over 10 years. Once Magfast restarted devel... Leggi di più
First the bad, I ordered a database pro set during their 12 days of Christmas sale last year, which was before Christmas. I just received my order on Friday November 6, 2026, nearly a whole year la... Leggi di più
Just received my luscious new MagFast Lux Pro cable in soothing Seagram Green. The build quality is vastly superior to anything on the the market today. The think silicon feels incredible and the... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Makers of the gorgeous new family of wireless, magnetic chargers... that's changing charging for good.
Informazioni di contatto
1 Grandview Avenue, 12520, Cornwall on Hudson, Stati Uniti
- +1 863 MAGFAST (+1 863 624-3278)
- Hello@MAGFAST.com
- magfast.com
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 9% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
A Brilliant Product Lineup, But Let’s Keep the "Human Touch" Charging!
Magfast is hands-down the world’s number one when it comes to charging capabilities and cutting-edge technology. Their vision for the future of tech is unmatched, and I am incredibly proud to be a small investor in what they are building. As someone who strictly manages a budget, I absolutely love the Magbucks program—it makes staying on track financially a breeze while still allowing me to be a part of the journey.
Overall, the innovation here is spectacular. However, there is one area where Magfast needs to supercharge its performance: Customer Service.
Right now, trying to get a live human being on the phone is a major challenge. When a complex issue pops up, relying solely on automated pathways or delayed messages means problems take much longer to get resolved than they should. A premium tech company deserves a premium, human-centric support experience to match!
That being said, my belief in this brand is unshakable. I am a loyal customer for life. As long as Magfast continues to deliver thriving, affordable, and revolutionary products, I will be right here supporting them every step of the way.
I am not sure which interaction this is…
I am not sure which interaction this is in regard to. I have two tickets open and one recently closed.
One was answered - 369524 I give this 5*.
The second, I'm still awaiting a response. It was about the luggage. MS10023124 - 1*, due to lack of response after more than three weeks.
Thirdly, is my most recent ticket in regard to the PowerBrick Pro - Ticket 371001 . The response I received from Marco was focused on the AirPro. My AirPro is not involved in this issue. 2* for now as if focus can be given to the product and issue at hand, the rating can go up.
Lastly I received a shipment this week, but cannot comment yet, as I'm out of town. I will be back after the holiday and can update this at that time.
I am a huge fan of the products and am an investor as well. I want the company to succeed and flourish, but the support area still needs work.
The new gorgeous Lux Pro cables! Wow..
Just received the new gorgeous Lux Pro cables … Sea Foam, Sunshine Yellow, Juicy Orange and Candy Pink! WOW!
Sure.. they are just a cable ( well technically they are not!) And the colors are fabulous! Sooooo excited to be able to have stand out looking cables that are tactile and high performance! The pro is seriously beefy.. for times when you need real power… but also elegant and satisfying to hold or work with!
Zero regrets making this part of our family!
We exclusively now only use either Lux or Lux Pro across our household and have zero regrets!
The new products are great
The new products are great. I love the weight of the AirPro. You pull off the phone without it picking up also. The Lux Pro do a great job. They feel so great and are easy to use.
Amazing products!
Nice case
Received a nice new sleak case for my Pixel 9pro. Looks good fits great. Will see what else they sell.
It arrived fast
It arrived fast. It’s nice and thin and not bulky like my other case. The only thing I’d recommend is either a built in stand of some kind or a ring that will still let you wirelessly charge your phone.
Exceptional
This charger is seriously more than I expected. It’s solid! It’s weighed. It doesn’t come off the table when you pick up your phone. It’s beautiful, sleek and clean lines. I’m in love.
Great products, slow production
I have the original Extreme Hello items, a couple of Lux cables, 5 of the Pros, a Power Brick Pro, and my favorite, the Database Pro. I am still waiting for the Air Pros, 2 cables and another Power Brick. While slow to receive products, (The ONLY reason I didn't give 5 stars), everything I have received is working great, appears to be of quality and I am very happy.
I am not particularly worried by the long delays, I knew it could take a while when I signed up in 2020. They say patience is a virtue...
BTW, the Life Extreme charger has jumped a lot of vehicles since I received it, so it is my travel charger since it is so versatile.
MagFast was proactive in all respects…
MagFast was proactive in all respects from order to delivery.
I love how well Air Pro, Data Pro and Lux Pro
I love how well Air Pro, Database Pro and Lux Pro work together, seamless. All parts are of a solid build, especially Air Pro. Compared to the generic chargers I had, it's like comparing a spindly kid to a NFL linebacker. Just no comparison. Thank you. Make time and the pass through charger faster!
I absolutely love my phone case
I absolutely love my MAGFAST phone case! The quality is excellent, and it feels sturdy without being bulky. The magnetic connection is incredibly strong and works perfectly with my MAGFAST accessories. It protects my phone well, looks great, and makes charging and mounting so much easier. I would definitely recommend it to anyone looking for a durable, high-quality phone case.
Just got my new 2nd generation products…
Just got my new 2nd generation products from MAGFAST, and WOW! They are super well made with smooth clean lines and color. They feel substantial in your hand. It’s crazy the difference between the 1st gen and 2nd, it’s night and day. I still really love my forest green welcome kit I got a few years ago, but wow they really stepped it up a few notches. I’m glad I invested every time.
I have worked with MagFast for about 6…
I have worked with MagFast for about 6 years - as any business has challenges - they never stopped supporting me. Their products are excellent especially their new products for 2026. I look forward to continuing my relationship!! Thank you - Jim Whitehead
Unable to Deliver Products
Orders placed for products last year. I was told will be shipped out Feb-Mar, but it did not happen. Tried contact their customer service and the could not give me new dates. Then the CEO comes on in April saying they have sent out the products to all who ordered last year but I have never received mine. Then I received emails wanting me to give a review on the new products, how can someone review something they never received. Today I receive an email from the CEO talking now that you have experienced the new products…. I still have not received them. I cannot support or recommend a company that cannot deliver the products they sell. I ended up filing a claim on my credit card because I do not believe I will receive them now.
I have purchased 6 of the lux cables 3…
I have purchased 6 of the lux cables 3 lightning and 3 usb -c. I think I purchased them in 2022 not sure if the date but right now I only have 1 working. The others gave out, I plugged them in and it didn’t work. One of them the outer plug came right out if the cable so I threw them away.
I just order two more lux cables and I love these cables that’s why I keep going back to purchase them.
Thank you Magfast. Love all your products.
I bought the Lux charging and data…
I bought the Lux charging and data cables. They have been great. The other cables I had from other producers were hard to manage. They would knot up, they would not connect, or stay connected, correctly and usually would break at the connection point. But, the Lux cables have been just the opposite and great to use. They not only look good, but I have yet to have one knot up. They connect securely and have shown no signs of breaking. They have truly been a great product. Part of my Christmas gifting this year will be with these Lux cables. Thank you MAGFAST for creating such a great product.
Trust magfast with your world of communication
I go back with magfast several years back with preorder, I took a gamble spending several hundred on gen 1 The technology and ideas were awesome. I waited a few years and received a few of the items when magfast made the difficult decision to stop reorganizing and retooling to improve on a great product as well adding cables, base charges all working together.
I preordered and received my power brick, base charger for not one, not two but 3 phones or two phones and watch that puts others to shame.
Magfast even rewards customers with credits for future products. Yes not cheapest but it’s something that lasts and you know think what you spend on your phone, you want to chance it on a cheap knock off?
Magfast where quality isn’t a fad, it’s a traditional
This is a new review
This is a new review. June 27 2026. Received my new chargers and they DONT WORK! Repported the issue and I thought they would be replaced. But but then after weeks of back and forth requesrs to troubleshoot, I'm NOT getting a replacement for the defective items. Im being told that all 3 of my Samsung phones are too new and incompatible with the Magfast chargers! REALLY? I thought these were supposed to be future proof and now I have returned them for a full refund which I am still waiting for! Nothing wrong with their equipment, it's all my fault! What BS! The cables work great. The 1st generation works good enough. But 2nd generation is not compatible with the newest phones? Not sure if i will ever buy Magfast again. I wish i could get my investment money back as well! Totally DISGUSTED!
There are no finer charging products…
There are no finer charging products available anywhere as dependable and drop dead gorgeous as the entire MAGFAST line. I promise that you won't not be disappointed.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








