Good advise, collected products, with assistance to load as well. Installed and all working perfectly
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Macsell gave us a top class buying experience with the Sun brand 10.2KW hybrid solar charger we ordered on 23 September. It was delivered undamaged to Port Elizabeth on 3 October. The contents were... Leggi di più
L'azienda ha risposto
Good customer service. Quick delivery. Ordered my 200ah gell battery the Tuesday and came the fryday. Battery is going strong. Feels like i have unlimited power during loadsheding. Using a small... Leggi di più
L'azienda ha risposto
Online shopping is streamlined and easy to navigate. Reasonable prices. Products ordered and received is the same, is real and of decent quality. Client communication is timely and informative.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
MacSell We've got it All, We supply a wide range of Load Shedding Solution, Inverters, Portable Plug and Play inverters, Batteries and so much More! MacSell has been in the e-commerce business for more than 12 years with more than 35 000 sales on BoBShop (formerly know as BidorBuy).
Informazioni di contatto
630 Craig Street, 0001, Pretoria, Sud Africa
- 079 027 6835
- Sales@macsell.store
- macsell.store
4,8
Eccellente
267 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
If any changes to your solar panels sizes, make sure you state that on the website.
I purchased the same panels as before, 650w Bi facial, but this time the panels are a bit smaller in dimensions.
You mention the size of the panels on the website but fail to let the customer know that there has been a change in size. The panels look differently as well. I feel that I made a mistake in buying these panels.
1st order - Inv 0817
2nd order - ORDER #2337
25 ottobre 2024
Risposta di MacSell
Thank you for your feedback received, all info regrading all our products are clearly stated on the website to ensure that the buyer has all the info prior to an order being placed. We've noted that we should check all our orders that we receive that it matches previous orders received from a buyer to ensure from our side that the items will be the same and compatible. We've checked your previous orders that you've placed on our website but we are not able to pick up any orders received for 650w panels prior to this order that was received. In August you've placed an order for clamps and you've now placed an order in October for 650w panels and accessories.
Although we do not have the capacity to check all our orders received online and reference it to previous orders received from buyers and confirm differences and cross check compatibility we would not have been able to as we do not have any online orders for you placed for 650w panels.
We do our best to keep the website updated with all the info needed in order for buyers to make an informed purchase on our site.
Great service
23 ottobre 2024
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Very quick delivery and high quality…
Very quick delivery and high quality product. Ordered 1x 200w Solar panel.
21 ottobre 2024
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Timely response and service!
8 ottobre 2024
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Super Macsell
Hi. Firstly the prices are very competitive. Product range and quality is of good standards. Also most importantly it's safe to shop online. Delivery is fantastic
18 ottobre 2024
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Good experience
MacSell could ship item the same day as order, but only shiped the next day after i enquired about tracking number.
The packing was good and item received in good condition.
TCG service as always excellent, but their tracking updates need a lot of attention.
16 ottobre 2024
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Macsell gave us top class service…
Macsell gave us a top class buying experience with the Sun brand 10.2KW hybrid solar charger we ordered on 23 September.
It was delivered undamaged to Port Elizabeth on 3 October. The contents were exactly as described on their website, and installed with no problems at all.
Highly recommend.
25 settembre 2024
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Quick response and ahead of schedule on…
Quick response and ahead of schedule on orders placed
7 ottobre 2024
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Very good service
Very good service, good delivery time.
Super happy with MacSell, will definitely come again.
27 settembre 2024
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
I bought and combo of lithium and…
I bought and combo of lithium and inveter
i only receivded a battery and still waiting for the inventer still today your service is very bad and unprossessional and even thinking of opening a fraud case no clear explanation why am not receiving my goods as per the delivery agreement on the website purchase was made on the 2oth of this month
20 settembre 2024
Risposta di MacSell
Good day, thank you for your feedback. It's rather unfortunate that pictures can not be uploaded on this platform to back up the false claims that you've made in your rating.
As the per our conversation which you now claim we did not have an did not provide an explanation your order was 2 parcels, as clearly stated on the parcel as you've advised you've seen, Parcel 1/2 and 2/2 , for some reason Courier Guy did not deliver the second parcel to you.
We've followed up with them and we've advised you that the second parcel is to be delivered, which The Courier Guy did not deliver.
We've been in contact with you everyday checking on your if you've received the inverter. We've also send another replacement inverter and asked that you let us know if you receive the first one as you will now be getting two inverters as we are trying to minimize any further inconvenience caused by The Courier Guy.
As per our daily communication and explanations we are trying to resolve the issue caused by The Courier Guy. The issue is out of our hands but we are trying to solve the issue and once again we apologize for the inconvenience caused by The Courier Guy. It will be best if you post a truthful review about The Courier Guy instead of an untruthful review about us.
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
It was exceptional service,i never…
It was exceptional service,i never imagined,it was bravo,magnificent.
4 settembre 2024
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
MacSell can be trusted
The quick response on the order and the adherance to delivery lead times.
4 settembre 2024
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Ecco solar set
I ordered my solar set on Monday 2 September on Thursday 5 September it was delivered no hassles no problems. Excellent service thank you.
3 settembre 2024
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Great service. Great price.
Ordered 2 batteries and a solar panel. One battery and solar panel arrived 3 days later. Within hours of reporting the missing battery another was on its way and delivered 2 days later. This is amazing service as we live in a remote area in Northern Zululand.
30 agosto 2024
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
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