A very simple site to use no problem to navigate. There was an issue with the carrier picking unit up but was soon resolved by MacBack and new date sorted.Would defiantly use again if required at a la... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
In the run up to selling my old iMac I had several questions which Jake (Team MacBack) answered clearly, quickly, honestly and efficiently. The process of collection and payment is super smooth. Y... Leggi di più
L'azienda ha risposto
Absolutely fantastic service. I decided to sell my old work laptop to Macback and it was picked up promptly via their prepaid DPD courier service. The pickup was smooth and effortless and Macback have... Leggi di più
L'azienda ha risposto
Sold MacBook Pro at best price compared to other sites. Submitted quote Friday, Mac picked up Saturday and packed into secure box. Tuesday quote agreed, money in bank Wednesday. Impressive ser... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Macback
Informazioni fornite da varie fonti esterne
Best Service
Fill in our quick quote form, choose your collection date and location. We will then collect your item for free from your door with custom made packaging and yes we are fully insured.
Fast Payment
We Pay within 48Hrs of the item being delivered to use. We can pay by PayPal or Faster Payment Bank Transfer
The Highest Prices Paid
We are a Specialist Mac Recycler, so we can pay the highest prices for your Mac. If you can find another Trade-in site that will offer more, we will match it. If the item dosnt meet your description we will make you an offer, should that offer be less than you want we will return your item FREE!
Fill in our quick quote form, choose your collection date and location. We will then collect your item for free from your door with custom made packaging and yes we are fully insured.
Fast Payment
We Pay within 48Hrs of the item being delivered to use. We can pay by PayPal or Faster Payment Bank Transfer
The Highest Prices Paid
We are a Specialist Mac Recycler, so we can pay the highest prices for your Mac. If you can find another Trade-in site that will offer more, we will match it. If the item dosnt meet your description we will make you an offer, should that offer be less than you want we will return your item FREE!
Informazioni di contatto
Unit 18 Maesglas Industrial Estate, NP202NN, Newport, Regno Unito
- 0800 849 1121
- noel.fox@lifecyclesolutions.net
- macback.co.uk
4,6
Eccellente
1853 recensioni
Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent experience
Wasn’t sure what to do with my old iMac after I purchased a new Mac Mini. No trade in from Apple (although they did offer to take it off my hands for free!). Stumbled across MacBack and was amazed at how far above £0 they were prepared to offer v Apple. Completion of a relatively straightforward web form gave me the quote, accepting it sorted out the collection and the money was in my account within another couple of days, 1 day after they had checked it. Excellent. It would have been better if the original quote had made it clear it included the Apple mouse and keyboard but as they were as old as the iMac I decided it was no problem, dispatched them anyway, brought an alternative and was still week in pocket. Definitely recommend.
2 dicembre 2025
Risposta di Macback
Thank you for the excellent and detailed review! We’re really pleased we could offer a much better alternative to a £0 trade-in and make the whole process straightforward — from getting your quote to arranging collection and receiving payment quickly after assessment.
We also appreciate your feedback regarding clarity around included accessories — comments like this genuinely help us improve how we present information. It’s great to hear you were still happy with the outcome and felt the experience was worthwhile.
Thanks again for the recommendation and for choosing MacBack!
The MacBack Team
Great collection arrangement
Great collection arrangement. Fair price for secure disposal for my IMac.
8 dicembre 2025
Risposta di Macback
Thank you for the 5-star review! We’re pleased to hear the collection arrangement worked well and that you felt the price was fair for the secure disposal of your iMac.
We really appreciate your feedback.
The MacBack Team
Efficient and exceeded price estimate…
Efficient and exceeded price estimate so all good .
8 dicembre 2025
Risposta di Macback
Thank you for the great review! We’re really pleased we could exceed the original price estimate and that you found the service efficient.
The MacBack Team
Easier to sell here than anywhere else
Easier to sell here than anywhere else. They schedule your pick up so you don’t have to worry about shipping. Very happy with my offer and the customer service provided as well. Will only ever use MacBack in the future for selling my tech!
10 dicembre 2025
Non scritta su invito
Risposta di Macback
Thank you for the brilliant 5-star review! We’re so pleased you found it easier to sell with us than anywhere else and that the scheduled pickup and customer service made the whole process stress-free.
It means a lot to hear you’ll be using MacBack again in the future — we really appreciate your trust and kind words!
The MacBack Team
Sell your Mac here
I wanted to sell my 2017 iMac and tried a number of companies. Each time they wanted the same information and each time I was disappointed with their offer (ranging from £0 to a maximum of £100). Eventually I hit on Macback. They offered what seemed a fair price to me, subject to the condition of the iMac. Their reviews are all very positive and I would certainly want to add to this positivity, The date for the hand over of the machine was left to suit me and within a few days their offer had been confirmed.
I wouldn't bother to waste time with the other companies offering to buy a Mac and would certainly use Macback again.
8 dicembre 2025
Non scritta su invito
Risposta di Macback
Thank you for the fantastic review! We’re really pleased you found our offer fair after trying other companies, and that the flexibility around collection and confirmation of the price worked well for you.
It means a lot that you’d add to the positive feedback and recommend us over other options. We’d be delighted to help again in the future!
The MacBack Team
It's a bit of a shock when your iMac is…
It's a bit of a shock when your iMac is no longer eligible for software updates. It still looked brand new so I got in touch with Macback and was delighted when they made an offer. The whole process was fluid and flawless and within a week the money is in my bank account. Brilliant!
8 dicembre 2025
Non scritta su invito
Risposta di Macback
Thank you for the brilliant review! We’re so pleased we could help when your iMac reached the end of software support and that you were happy with the offer we made.
It’s great to hear the whole process was smooth and that payment reached you within a week. We really appreciate your kind words!
The MacBack Team
Easy to communicate and evaluation is…
Easy to communicate and evaluation is great
8 dicembre 2025
Non scritta su invito
Risposta di Macback
Thank you for the 5-star review! We’re really pleased you found the communication easy and were happy with the valuation.
The MacBack Team
The offer was highly competitive
The offer was highly competitive, and everything proceeded smoothly.
27 novembre 2025
Risposta di Macback
Thank you for the 5-star review! We’re delighted you found our offer highly competitive and that everything went smoothly from start to finish.
The MacBack Team
Computer picked up on the day agreed
Computer picked up on the day agreed. About 1 week later I got confirmation of the price we agreed was fine. Money was paid the next day. All in all a good experience.
4 dicembre 2025
Risposta di Macback
Thank you for the 5-star review! We’re pleased to hear the collection took place as agreed, the price was confirmed after assessment, and payment was made promptly.
We really appreciate your feedback and are glad you had a good overall experience with MacBack.
The MacBack Team
Great customer service and were very…
Great customer service and were very responsive every time I had a question. They gave me exactly what they quoted and the funds came in within 1 working day.
2 dicembre 2025
Risposta di Macback
Thank you for the great review! We’re really pleased you found our customer service responsive, that your quote was honoured exactly, and that payment reached you within one working day.
We really appreciate your feedback and choosing MacBack.
The MacBack Team
in general service and communication were vey good
in general service and communication were very rapid throughout; The only problem lay with the free collection which failed three times, due in part perhaps to our senile slow response. I had the computer carried to the local collection centre where collection was charged but rapid.Full payment then followed very quickly
4 dicembre 2025
Non scritta su invito
Risposta di Macback
Thank you for the review and for your honest feedback. We’re pleased to hear you found our service and communication rapid throughout and that full payment was made quickly once the device was received.
We’re sorry the free collection didn’t go smoothly on this occasion — courier logistics can sometimes be challenging, and we appreciate your patience in getting the computer to the collection centre. Your feedback helps us continue improving this part of the service.
Thank you again for choosing MacBack.
The MacBack Team
First class service
Absolutely excellent service. Highly recommend. Have used them a few times now for some old Macs. They have been nothing short of brilliant. Excellent timely communication keeping you updated all the way, they organise a courier for a pick up and when my DPD driver was awful and didn’t collect it as promised, they organised another collection with no fuss. Quickly assessed computer and gave the price they offered which is really fair. Just a grateful for an excellent service with minimal fuss.
1 dicembre 2025
Non scritta su invito
Risposta di Macback
Thank you for the fantastic review! We’re really pleased to hear you’ve used us multiple times and that the service has consistently met your expectations.
It’s great to know our communication, fair pricing, and quick assessments stood out — and we’re glad we could step in and sort the collection promptly when the courier let you down. Making the process as hassle-free as possible is exactly what we aim for.
We really appreciate your continued trust and kind words.
The MacBack Team
5 stars for Macback
5 stars for Macback. From initial quote to the confirmation email, I cannot fault them. The price was competitive and definitely higher than all other sites I could find. Communication was great and timely, and DPD were very professional with the collection (albeit came on Sunday, I had booked in for Monday but Macback advised it could be Saturday - I was surprised when DPD came on Sunday - but this is not any fault of Macback!). They paid out the initially quoted price and the other reviews definitely reflect my experience.
27 novembre 2025
Risposta di Macback
Thank you for the fantastic 5-star review! We’re delighted to hear the whole process—from the initial quote to confirmation—met your expectations, and that our offer was the most competitive you found.
We appreciate your understanding around the courier timing and are pleased everything else, including communication and payment of the full quoted price, went smoothly. It’s great to know your experience matched what you’d read in other reviews.
Thanks again for choosing MacBack!
The MacBack Team
I had two iMacs to sell
I had two iMacs to evaluate and one was less than the quote the other was more so on the whole they were very fair and supplied reports as to why they down graded .
The only issue I had was with the delivery and collection. The courier delivered the box and packing for each iMac and I had to pack it on the door step, without the helpful DPD driver would have been quite difficult to do on my own. That said payment was prompt and communication was very good.
28 novembre 2025
Non scritta su invito
Risposta di Macback
Thank you for the great review! We’re pleased to hear you found the valuations fair overall and that the reports explaining the grading changes were helpful.
We appreciate your feedback regarding the courier packing experience — we understand this can be challenging, especially with larger iMacs, and we’ll continue working with our courier partners to make this as smooth as possible.
It’s great to hear communication was clear and that payment was made promptly. Thanks again for choosing MacBack!
The MacBack Team
Unexpectedly good to be honest
Unexpectedly good to be honest. I was gearing up to sell my Mac Mini on Facebook Marketplace when up popped the Macback advert. Price quoted seemed reasonable, got an extra 10% off for reasons I don't recall and the whole process was very easy. Got paid within a couple of days of them receiving the Mac.
26 novembre 2025
Non scritta su invito
Risposta di Macback
Thank you for the great review! We’re really pleased we could provide a better and easier alternative to selling privately, and that the quoted price — plus the extra discount — worked well for you.
It’s great to hear the process was simple and that payment reached you quickly after receipt. We really appreciate your feedback!
The MacBack Team
Efficient and easy to use service
Efficient and easy to use service, prompt collection of 2 old Mac computers and rapid payment of money which I doubt I would have made using eBay.
21 novembre 2025
Risposta di Macback
Thank you for the great review! We’re delighted you found the service efficient and easy to use, with prompt collection and fast payment for your Macs.
It’s great to hear we could save you the time and uncertainty of selling elsewhere — we really appreciate your feedback.
The MacBack Team
Great result from my sale ,prompt reply…
Great result from my sale ,prompt reply and pleased with your site
24 novembre 2025
Non scritta su invito
Risposta di Macback
Thank you for the great review! We’re really pleased you were happy with the result of your sale, our prompt replies, and the experience using our site.
The MacBack Team
Highly recommend!
Everything worked smoothly (guy didn't turn up the first scheduled pick up slot but because his van broke down - was communicative and came first thing next day). Really efficient. Recieved full quote into my bank just a day or two after sending computer away.
17 novembre 2025
Risposta di Macback
Thank you for the great review! We’re really pleased everything went smoothly overall and appreciate your understanding regarding the initial collection issue — it’s good to hear the communication and follow-up worked well.
It’s great to know the full quoted amount was paid promptly after your computer was sent in. Thanks again for choosing MacBack!
The MacBack Team
Stellar service, reliable claims and fast payments!
Fast, reliable and actually reimburses you for the claim they make! I returned my MacBook Pro, which was in mint condition and got the best buyback price I could find on the internet, even better than Apple. The payment also arrived very quickly to my bank account. Amazing service and will definitely use again for buyback of Apple products.
10 novembre 2025
Risposta di Macback
Thank you for the fantastic review! We’re delighted to hear you found our service fast and reliable, and that the quoted price for your MacBook Pro was fully honoured.
It’s great to know our offer beat other options — even Apple — and that payment reached you quickly. We really appreciate your kind words and look forward to helping again with future Apple trade-ins.
The MacBack Team
Good service
Good service, no fuss or bother.
Kept to original valuation.
Paid into bank account quickly.
17 novembre 2025
Risposta di Macback
Thank you for the review! We’re pleased you found the service straightforward, that your original valuation was honoured, and payment was made quickly.
We really appreciate your feedback.
The MacBack Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.