Six months, a few hundred pounds in and out, nothing dramatic in either direction. If somebody asked me what is actually wrong I would struggle to point at one thing. It is that every interaction b... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The dark mode interface is incredibly sleek, easy on the eyes during late-night sessions.
The mobile browser version loads flawlessly, no app needed for prime performance.
Two nights ago, I attempted to withdraw 63. The payment area displayed one minimum first, then the final screen changed it. That is a messy place to discover a new rule. Customer support was still sho... Leggi di più
Informazione importante
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
My account was verified in May and the…
My account was verified in May and the cashout still went to manual review.
In my case
In my case, they hold a first payout for a manual check, fair enough, although mine was the fourth and it still went to review.
Is the check on the account or on the amount? No one at their end would say either.
Two nights ago
Two nights ago, I attempted to withdraw 63. The payment area displayed one minimum first, then the final screen changed it. That is a messy place to discover a new rule. Customer support was still showing the same old note afterwards
switched over from a place that held…
switched over from a place that held onto every cashout for a full week. half a year later here, the longest ive waited was two days, no need to chase anybody down.
Login code arrived late twice
Login code arrived late twice, then the screen said the first code was expired. I was already on my second coffee by the time I got in. The account screen didn't make anything any clearer. That detail mattered since the balance had switched.
A crash game froze right as the bonus…
A crash game froze right as the bonus feature started.
had no idea a browser cache could break…
had no idea a browser cache could break a lobby. cleared it once, the slots loaded fine after and i have not needed to since.
The prepaid card withdrawal looked…
The prepaid card withdrawal looked normal at first. After the weekend it vanished from pending withdrawals, and the balance didn't explain where the 19 went. Customer support was still showing the same old note afterwards.
I asked why Fluffy Favourites displayed…
I asked why Fluffy Favourites displayed in search but wouldn't open. Agent said it was 'geo-restricted', odd given I could see and select it. Never got a straight answer, just left it.
The document request repeated
The document request repeated. My identity check had already been approved, so I expected the first withdrawal to move normally. Instead, they asked for the same bank statement again and added three more days to the review. Nobody explained why an accepted document suddenly needed resubmitting. I didn’t like being forced to repeat a completed verification step without any explanation.
before I gave up
before I gave up, a small session created two support issues. It stayed that way after refresh, which made no sense.
14 March was when the problem started
14 March was when the problem started. The withdrawal request line vanished after I switched devices. It was already my second coffee, so maybe I was impatient, but still. The whole thing felt messy rather than just slow — could be clearer.
right so i asked about the missing…
right so i asked about the missing spins, got an answer about deposit limits, asked again, got an answer about verification. neither of them was anything to do with spins.
sat down after work with a cup of…
sat down after work with a cup of something and the intention of learning one game properly. picked a slot with a feature i did not understand. opened the info panel. it was three screens of symbols and multipliers with no explanation of the actual mechanic. searched the site for a guide. there is not one. searched the help centre and got a page titled HOW TO PLAY that explains how to press spin. that is not what a beginner needs.
the banner above the deposit button…
the banner above the deposit button said 20x wagering. the active bonus page said 45x once it was credited. nobody at their end seems to think thats worth a warning first.
was looking for the slot with the…
was looking for the slot with the fishing bonus and there are about six of them with nearly the same name... picked the wrong one, played twenty spins on it, and it has a completely different feature.
my favourites disappeared after…
my favourites disappeared after switching devices. Recently played also reset, so I had to search for every title again, while my phone was nearly flat.
Timeout cancelled too easily
raised the deposit cap on a friday and…
raised the deposit cap on a friday and it applied instantly. tried to put it back down on the saturday and got a 24 hour cooling period, then another 24 because the first request timed out. still on the higher figure on the monday.
the audit information looked outdated…
the audit information looked outdated and the help page offered no clarification.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








