LUXY Inc Recensioni 

318
TrustScore 3.5 su 5

3,5

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Valutata 1 stelle su 5

The service is an absolute joke. Was stuck on a train in Penn Station for 2 hours once we left the station and cell service was restored I text the company explaining the delay. Then I called the dr... Leggi di più

Valutata 1 stelle su 5

Driver seemed off a bit, nearly drove off the road at one pointy and had difficulty following his GPS. Once I exited the vehicle the reason became clear - he was stoned out of his mind and smelled of... Leggi di più

Valutata 5 stelle su 5

Great experience: reliable, competent, courteous pick-up at Midway (Chicago), a long, dark 1 1/2-hour ride into deepest Indiana farmland, with no problems and a thoroughly pleasant driver in Charles H... Leggi di più

Valutata 5 stelle su 5

Extraordinary service with Business class ride, Jafar was an exceptional driver I ever hav my life, Very reliable & smooth ride today from Vero beach to palm beach airport, weather was too foggy but... Leggi di più

Dettagli dell'azienda

  1. Azienda di software

Informazioni fornite da varie fonti esterne

We offer safe and premium cars with professional drivers nationwide at a discounted price all through our app and 24/7 customer service.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

318 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,5

Tutte le recensioni

(318)

11 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great driver and ride!

26 dicembre 2019
Non scritta su invito
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Risposta di LUXY Inc

Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!

Valutata 5 stelle su 5

Excellent

Arrived on time . Clean car . Helpful chauffeur

26 dicembre 2019
Non scritta su invito
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Risposta di LUXY Inc

Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!

Valutata 5 stelle su 5

Great Service

They were very professional. The price was reasonable as well.

26 dicembre 2019
Non scritta su invito
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Risposta di LUXY Inc

Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!

Valutata 4 stelle su 5

Merging companies requires lots of…

Merging companies requires lots of patients and follow up. When customers have to call to re-confirm times and they discover they are wrong! It's nice to know our driver shows up on time and they are very friendly and caring . It helps to reassured we will be safe and make it to our destination on time. Thank You All for your safe service. I look forward to working with you all again in my future. Merry Christmas too you ALL :)

24 dicembre 2019
Non scritta su invito
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Risposta di LUXY Inc

We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way.

Valutata 1 stelle su 5

When I booked my ride I told the person…

NOT HAPPY! When I booked my ride I told the person that I was talking to to make sure the driver doesn't park in the driveway because it's used for 3 houses. Park in front with flashers on and to come inside to get my luggage. I received an email with these instructions. Well my driver arrived 20 mins early ( I was not ready) and was parked in driveway. I called him and told him I wouldn't be ready til 10:00 and he couldn't park in driveway. Also, reminded him that he was to come in and get my luggage for me. These were the instructions and they were on my email that I received from Luxy confirming my driver and date etc. He said he did not know this? It was a little after 10 and he wasn't coming in to get my luggage so I had to call him to tell him again? He came in and got my luggage pulling it down the stairs instead of carrying it. It had snowed overnight and the walkway was not shoveled yet, so he pulled it through the snow getting the bottom all wet. I was not happy with the whole experience! The only positive was that the car was comfortable

23 dicembre 2019
Non scritta su invito
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Risposta di LUXY Inc

We are sincerely sorry for you being unhappy. We would like another chance to get you the LUXY service you deserve. Feel free to ask for Nicole next time calling and I will make sure you are taken care of properly.

Valutata 2 stelle su 5

Driver was great

Driver was great! Car wasn’t what I’d expected however it was comfortable. The price point has made me look into alternate sources to get to the airport. In my business travel consumes 75-100% of my time. What used to cost $270 from One Way or $120 for a rental car now costs $436 without the tip!

23 dicembre 2019
Non scritta su invito
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Risposta di LUXY Inc

We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way. Also note we are working on our pricing model every day. Please check back with us for your future transportation needs

Valutata 4 stelle su 5

Driver was a very nice guy

Driver was a very nice guy. Long wait in the cold outside the airport due to timing of entering lot somewhat of a downer.

Clean car.

22 dicembre 2019
Non scritta su invito
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Risposta di LUXY Inc

We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way.

Valutata 1 stelle su 5

The driver failed to show up so I…

The driver failed to show up so I resorted to an Uber car. I was credited fully for the ride plus 50. Thank you.

22 dicembre 2019
Non scritta su invito
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Risposta di LUXY Inc

We are sincerely sorry for you being subjected to an Uber. We would like another chance to get you the LUXY service you deserve. Feel free to ask for Nicole next time calling and I will make sure you are taken care of properly.

Valutata 5 stelle su 5

First time user

First time user. Fantastic communication before and after landing with Rich our driver. Car was clean and comfortable and Rich was friendly, cordial and professional. Will use service again for sure.

22 dicembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Great !!

Great customer service!! On time!! Wonderful automobiles. Thanks!!! LUXY is the best!!!

22 dicembre 2019
Non scritta su invito
Valutata 4 stelle su 5

The scheduling

The scheduling, the ride, the driver, the pickup and dropoff all went smoothly. Never any uncomfortableness or issues. What wasn't apparent however is that the original goal of One Way Limo was actually happening and that is that the price would be lower than other limos around due to the coordination of rides with another customer wherein we would book one way the the other way would be with another customer. Is that happening, I'm not sure. That is why the name was "One way Limo!" Other than that, happy with the service.

21 dicembre 2019
Non scritta su invito
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Risposta di LUXY Inc

We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way.

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