Luxury Business Class Recensioni 

96
•
TrustScore 3.5 su 5

3,3

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Valutata 1 stelle su 5

I placed a 5 star review in August 22 just after having made my bookings. One year later I have a completely different rating due to the actual dreadful flying experience. I was denied boarding at Ams... Leggi di più

Valutata 5 stelle su 5

Absolutely first class service. Actually fell upon them accidentally and so pleased I did. Adam and his Co worker Kevin were professional, diligent, friendly, went above and beyond . They found m... Leggi di più

Valutata 5 stelle su 5

My experience is above 5 star. Its not just that we got our business class multi city cruise tickets for cheap.... we had to cancel and change many times due to the cruise rescheduling. Never experie... Leggi di più

Valutata 1 stelle su 5

Promised flights and quoted fares, then claimed agent made a mistake AFTER charging my credit card (then apologized and removed the charge). Complaint filed with NY Attorney Gerneral's Office. AVOID... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia viaggi

Scritti dall'azienda

Discounted Business & First Class Travel! SAVE 30%-75% ON INTERNATIONAL BUSINESS AND FIRST CLASS TRAVEL.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

96 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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3,3

Tutte le recensioni

(96)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Dublin to Oz.

I was searching for tickets for a trip to see our son in Australia this September. Jon originally came up with a good deal flying to Sydney and returning to Dublin. We changed our minds and decided to fly to Brisbane and return from Sydney. Even though seats are now at a premium for these flights, Jon was able to arrange this in no time. He always responded promptly even though there is a considerable time difference between NY and Dublin. Great service.

31 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

I messaged several on line travel…

I messaged several on line travel agents, to book flights for my parents Luxury Business class were the only ones that replied.
My dealings with Jon were wonderful, he made the whole porcess seamless and was fantastic to deal with ,I will most certainly use them again .

31 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service

Fantastic service! Abe was great with sharing options available and when the need came to rebook, he made it really easy.

Will certainly be booking again with him.

26 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

Amazing service - the real deal!

I worked with Abe at Luxury Business. I knew going in that I would not accrue reward miles - but for the amount I travel it was not necessary. I needed to find first class options as I was traveling from NYC to Australia for work and needed to be comfortable (I'm 6'5"), have space and continence. I'm also a fussy traveler who needs specific connections, specific equipment and specific airlines. Abe was fantastic. He found several options to consider, was very flexible and efficient when I needed to change my flights. If you don't need the reward miles I would highly recommend them.

24 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

Caring affordable travel assistance

To be honest I was a little wary at first . There are so many scams in our world today . However, the first phone call from Kevin was reassuring and he really tried very hard to find the best possible itinerary at the best price . Kevin made himself available via email and SMS so that questions were handled promptly and any glitches could be sorted out . He arranged assistance, meal preferences and entered my frequent flyer number and really went the extra mile with caring personalised service. No need to pay exorbitant prices for business class comfort . Highly recommend Luxury Business Class travel .

19 maggio 2022
Non scritta su invito
Valutata 4 stelle su 5

Great service, but...

The service was great, no complaints there. But if you have to cancel, for whatever reason, you will only receive a credit, not a refund. Other agents I've used will offer a refund.

16 maggio 2022
Non scritta su invito
Valutata 4 stelle su 5

Edited Review - They do care

This is an update to my original review. A Manager from the company reached out to me to explain that the agent who helped me was there for a short time and wasn't a good fit for the company and left the same day he worked on my file and there was a transition problem (aka, he should not have been working with a customer on his last day and hence the bad customer experience I had). I appreciate the personal care they took to reach out to me after I expressed my experience here as that shows great customer service and should be a sign to others that this company takes it seriously. I've changed the experience to 4 Stars.
[For context, here's the original review: "I'm giving Adam, the agent who helped me, a 1 star rating because once I purchased the flight, I had a couple of questions, and after leaving him voice messages and sending him emails, he NEVER replied to me. I contacted the main company number, spoke with a rep who promised me ADAM would call me back, 3 days later, no call. So this is the kind of business that once they sell you, they run and move on to the next deal and give existing customers no support. There will be NO RETURN business from me. Disappointing when a rep ruins your company reputation."]

17 marzo 2022
Non scritta su invito
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Risposta di Luxury Business Class

Suzana,

I am so sorry you had this experience. At Luxury Business Class, we value our customers, and strive to provide the best possible service from the beginning of the booking process until the flight departs. We are always there to help our clients with any issues that may arise, or changes that the client would like to make. Unfortunately, there was a miscommunication, as Adam was no longer working for us when this incident occurred. We have corrected the problem on our end, so that a situation like this will not happen again in the future. We would like to make the situation right, and again wanted to apologize. Please email us at support@luxurybusinessclass.com and we will take care of this ASAP.

Valutata 5 stelle su 5

Thrilled with our experience with Rob…

Thrilled with our experience with Rob Rose! Found us the perfect flights fitting our difficult schedule; helped us pick up the pieces when the border was closed to Americans, got us vouchers to apply to a future trip. Would give 6 stars if I could!

2 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Adam was excellent…

Adam was excellent…. Putting so much work in to finding flights that would suit us. But most importantly guiding us through the various pros and cons of the different airline services. Always encouraging when someone is honest and tells you that they have not actually flown with a particular airline, but still has done the research. Highly recommend!

24 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service

I worked with Mike Sabu and in short, he was terrific! Mike was efficient, responsive, courteous, polite and friendly. Above and beyond that, he was able to find the best possible price and itinerary due to his patience and creativity. I recommend using LBC, and working with Mike, without any hesitation whatsoever.

21 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Great Service

I have been working with Adam to set up a flight for my wife from California to Australia. Adam did an outstanding job getting us great pricing and meeting our needs for schedule. Adam was always prompt when it came to (emails texts and phone calls). I will recommend his service to all my friends and family. I will use Adam for my future flights. Adams customer service has been excellent!!! thank you!!!!

17 gennaio 2022
Non scritta su invito

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