The customer service at Lux Frames was A** he helped me pic out the best pair of glasses that fit my face right and at a very good price no hidden and extra costs. Recommend highly!!
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10/10 in service and 10/10 in outcome - couldn't have asked for my wants and needs to be fulfilled in a better way. Would most definitely recommend.
Genuinely the easiest and best service i’ve had. The man running the company treated me with the utmost respect and delivered nothing but perfection with both of my glasses, I wouldn’t change a thing... Leggi di più
Unparalleled customer service! Came into the showroom unsure about what frames would suit me, they consulted me and reassured me every step of the way. The glasses arrived before the expected arrival... Leggi di più
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Amazing Frames
Amazing products, I’m now on my 7th pair of these frames, quality is unmatched and the delivery time is amazingly quick.
Quality Glasses
Been a long time customer, never disappoints. Quality glasses always
I purchased 2 pairs from Lux Frames and…
I purchased 2 pairs from Lux Frames and had a great experience from start to finish. The process was smooth, the LF team was helpful, and the quality of the frames exceeded my expectations. Stylish, comfortable, and delivered on time. I’m very happy with both pairs. Would definitely recommend!
Bought two pair of prescription glasses…
Bought two pair of prescription glasses from Lux Frames and i am so happy with their product. I was told my order would arrive in three weeks but received it in 10 days.
Great glasses 10/10
The quality on LF glasses is…
The quality on LF glasses is ridiculously good and the price is low for such an amazing quality pair of glasses. Will definitely keep returning as per usual!
I’ve had lux frames for many years now…
I’ve had lux frames for many years now the quality on them are very good. Would recommend to anyone interested.
Exceptional customer service as well as…
Exceptional customer service as well as the products displayed, couldn’t ask for anything better.
Very good
I have had a great experience with Lux frames company, I have two pairs of sunglasses for 2 years now, they have fell accidentally and badly twice bur surprisingly there was no scratches or cracks on the glasses and the frames are still straight. Invest in this company
😤👍
Really good product
Good product and very nice. Good value for price and great quality. They do quick deliveries.
Amazing service
Amazing service, came to my location, let me try various colours and shapes. Great customer service and provided and insight to what look I should go for. Repeat customer for sure. Quality in the design is exceptional, the abundance of colour choice is impeccable
Good glasses
LuxFrames impressed me alot! The glasses are high quality, fashionable, and exactly as described.
The quality is outstanding and exactly…
The quality is outstanding and exactly what I was hoping for. Delivery was fast and hassle free, and communication was smooth throughout the whole process. Couldn’t ask for better service.
100% recommend! 💪
Very good customer service and very…
Very good customer service and very communicative. Great quality of glasses and very stylish and fashionable. Would recommend to all looking to buy.
Quality is poor, customer service poor
Quality is cheap, plastic-y, similar build quality to 3 quid glasses from Temu. Design was good but owner has no sense of customer service. Also tried to play games with refunding me once I returned stating they're in some bad condition and that I held them wrong... luckily I made a vid and threatened to go through bank dispute.
Edit **
1)yes I said i liked the style but the price is unjustifiable considering build quality
2)I didn't threaten a bad review if you didn't accept, I was going to leave a bad review from the get go
3) noone bullied staff at all

Risposta di Lux Frames
Great experience and great products
Great experience and great products. Highly recommended
Exceeded expectations and will be back for more!
My first time Buying glasses online like this without trying them on. The glasses have exceeded expectations. Prescription is on point, quality is strong and heavy without being too heavy and has the premium feel. Perfect sun glasses for the summer and will definitely be getting more colours!!
Excellent customer service
Excellent customer service , frames are strong andnunique as well , I’ll easily recommend to anyone looking for quality, good customer service and on time delivery.
Outstanding!!!
Honestly where do I start, I purchased 2 pairs of rimless glasses from Lux Frames. Both are of high quality, very stylish, love the gold frames and exactly as you see on the website. The items were packaged securely and the actual glasses cases are premium. Delivery was super fast (RoyalMail next day delivery) and the customer service was second to none – they answered all my queries and were very helpful. I would definitely highly recommend the products and service.
Top Quality & Fast Delivery!
I’m really impressed with Lux Frames! The sunglasses are high quality, stylish, and exactly as described. Delivery was super quick, and the packaging felt premium. Customer service was also spot on – they answered my questions fast and were really helpful. I’ll definitely be buying more from them. Highly recommend!
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