Lux Nova® | Home & Body Fragrance 

Grazie per aver visitato Trustpilot. Purtroppo, non è più possibile lasciare una recensione su questa pagina perché il sito web dell'azienda è stato chiuso. Se hai domande, non esitare a contattarci.

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I received my wax melts the other day and before I could even melt them they smelled absolutely amazing. They smell absolutely beautiful when melting too. Thank you so much Amanda. So sad to hear you... Leggi di più

Valutata 5 stelle su 5

I absolutely love these wax melts, I can't stop buying them because they smell divine! Every time anyone comes over to our house they always compliment how nice it smells. Lemon sherbert, Revive, Elec... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amanda always goes above and beyond. Takes extra care to ensure your order is packaged perfectly and it feels like a luxury treat. The products smell amazing and last a good amount of time. Wouldn'... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Can’t fault this beautiful small family run business! Products are always to the highest standards! Everything always looks and smells amazing… have been getting my wax melts and room sprays here now... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di candele
  2. anche in
  3. Fornitore di prodotti di bellezza
  4. Fornitore di sapori, fragranze e aromi
  5. Negozio di articoli da regalo
  6. Negozio di cosmetici

Informazioni su Lux Nova® | Home & Body Fragrance

Scritti dall'azienda

Shop Lux Nova
Shop Wax Melts
Shop Body Scrubs

Established in 2020 by Husband & Wife team, Amanda & Lee. Lux Nova was started after Covid & Lee being diagnosed with depression forced the closure of Amanda’s old business.

With pure determination they wanted to focus on self care and home fragrance, spending day and night learning about different products, fragrance oils, legal requirements, to creating our very first wax melts at home.

They have continued to grow and now have a range of room sprays, candles and most recently skin care products.

Lux Nova means “a new light” in Latin and was the perfect name to describe the time period in our life. One business closes, another one opens. The new light at the end of the tunnel.

Informazioni di contatto

Tutte le recensioni

(248)

0 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Love it!

Arrived very quickly, lovely scents which are natural. Lovingly packaged. Loved it so much that I now get the subscription. Thank you 😀

3 luglio 2023
Logo di Lux Nova® | Home & Body Fragrance

Risposta di Lux Nova® | Home & Body Fragrance

Thankyou so much for your lovely review, We're pleased you love your new melts. x

Valutata 5 stelle su 5

Amanda at luxnova is so lovely

Amanda at luxnova is so lovely, any problems she deals with them straight away. Her products are beautiful, smell so good. A fast delivery and packaged great 😁

26 giugno 2023
Logo di Lux Nova® | Home & Body Fragrance

Risposta di Lux Nova® | Home & Body Fragrance

Thankyou so much for your review. x

Valutata 5 stelle su 5

Exceeded my expectations

I lucky enough to get a couple of samples and just paid postage which I was more than happy to do. I'm blown away, the scents lingered in the house for ages after. About to make a full purchase today.

2 giugno 2023
Logo di Lux Nova® | Home & Body Fragrance

Risposta di Lux Nova® | Home & Body Fragrance

Thankyou so much for your review. Amanda x

Valutata 5 stelle su 5

Heavenly wax melts

They were giving away free wax melts so I put in an order. All you had to pay was postage and packaging which was £1.50. I received my order within the standard postal delivery time and I wasn’t disappointed. I was very happy with the two melts I received. One was white musk and amber and the other one was rosey wonderlands. The scent was amazing! I recommend this company and I will definitely be purchasing more wax melts.

25 maggio 2023
Logo di Lux Nova® | Home & Body Fragrance

Risposta di Lux Nova® | Home & Body Fragrance

Thankyou so much for your review. I'm so pleased that you loved the free wax melts you received. Amanda x

Valutata 5 stelle su 5

Love 💕

Quick delivery
Beautiful packaging
Melts smell amazing 🤩

23 maggio 2023
Logo di Lux Nova® | Home & Body Fragrance

Risposta di Lux Nova® | Home & Body Fragrance

So pleased to hear you love your order. xx

Valutata 5 stelle su 5

Smell great

Smell great
Great service

26 aprile 2023
Logo di Lux Nova® | Home & Body Fragrance

Risposta di Lux Nova® | Home & Body Fragrance

Thankyou Sam for such a lovely review. xx

Valutata 5 stelle su 5

Luxurious and unique scents

Luxurious and unique scents!
I cannot recommend them enough!

19 aprile 2023
Logo di Lux Nova® | Home & Body Fragrance

Risposta di Lux Nova® | Home & Body Fragrance

I'm so pleased you love your order, thankyou for such a fab review. xx

Valutata 5 stelle su 5

Fantastic service

Fantastic service
quick delivery
absolutely beautiful products they smell amazing and can smell all through my house
will be ordering more
highly recommend

3 aprile 2023
Logo di Lux Nova® | Home & Body Fragrance

Risposta di Lux Nova® | Home & Body Fragrance

Thankyou so much for your lovely review Gail, I’m so pleased you loved your order x

Valutata 5 stelle su 5

Smells amazing

Smells amazing - I used 2 cubes in my first burn.... Definitely could have got away with only using 1

2 aprile 2023
Logo di Lux Nova® | Home & Body Fragrance

Risposta di Lux Nova® | Home & Body Fragrance

So pleased to hear you like your wax melt subscription box, Thankyou for the lovely review x

Valutata 5 stelle su 5

Honest review!

I have been using this amazing small business Lux Nova for quite some time now, and can honestly say they deserve more then just a 5* from myself! The wax melt scents are strong and fills our whole house which is just divine!! My husband will always tell me to order more from here when we are running low and loves the scents just as much as me! I particularly love the new look of these wax melts where the cubes are now individual, making it nice and easy to just pop one in our wax melt burner without having to break them up! I can't rate lux nova highly enough! 10/10 from me!!

8 aprile 2023
Non scritta su invito
Logo di Lux Nova® | Home & Body Fragrance

Risposta di Lux Nova® | Home & Body Fragrance

Thankyou so so much for such a lovely review Elisia, I’m so pleased you and your family love them xx

Valutata 5 stelle su 5

Fabulous wax melts

Fabulous wax melts! The best choice of fragrances and amazing customer service! Thanks Lux Nova 🙂

1 aprile 2023
Non scritta su invito
Logo di Lux Nova® | Home & Body Fragrance

Risposta di Lux Nova® | Home & Body Fragrance

Thankyou so much for your review Laura, so pleased you like your wax melts xx

Valutata 3 stelle su 5

Nice presentation but the wax melts…

Nice presentation but the wax melts weren’t very strong and didn’t last more than a day my favourite out of them all was the orchid strongest wax melt and will buy this one again .

30 marzo 2023
Logo di Lux Nova® | Home & Body Fragrance

Risposta di Lux Nova® | Home & Body Fragrance

Thank you for your order and review, Irene. I’m so sorry to hear our wax melts didn’t live up to your expectations.

We absolutely pride ourselves on our long-lasting, strong wax melts. So this does make us sad.

We always use the maximum fragrance permitted in all of our scents and make sure we allow them to cure for plenty of time before packaging them up and shipping them out.

As you can see from our other reviews on here, they are all positive, so you can probably imagine our surprise this morning. We like to hope that if any of our customers have any issues with our products, they contact us and we can make sure we find a solution they are 100% happy with.

As we would like all of our customers to get the most out of their wax melts, here are some tips for you to try:

- Ensure your wax melt burner is away from any windows or draughty areas as this reduces the burn temperature and scent throw

- Ensure the burner used isn’t too large for the tealight as this also reduces scent throw

- Ensure burns are no longer than 4 hours at a time, this ensure the fragrance isn’t being burnt off too quickly

- To check if you’re nose blind to the scent, a quick sniff of coffee beans can bring back your sense of smell. Also try leaving the room and re entering as this may also help

- Ensure the room you wish to melt your wax in isn’t too large of a space (ie open plan living room/diner/kitchen)

If you do go on to order from us for a second time, we will be more than happy to offer you a discount as a way of apology, just pop us an email prior to ordering to contact@lux-nova.co.uk

Have a fabulous Easter bank holiday.

Amanda x

Valutata 5 stelle su 5

Strong & long lasting fragrance

Beautiful and long lasting fragrance wax melts. Packaging is beautiful! Delivery was super quick too! 10/10

3 dicembre 2022
Non scritta su invito
Logo di Lux Nova® | Home & Body Fragrance

Risposta di Lux Nova® | Home & Body Fragrance

Thankyou so much for such a lovely review xx

Valutata 5 stelle su 5

Order the body scrub!

Honestly cannot recommend the Lux Nova body scrub highly enough. I have the Island Dreams scent and it smells beautiful. I have very sensitive skin and can’t believe how amazing this has made my skin feel. I’ve tried silly amounts of products over the years but I’ve definitely found my new favourite! Also, a little goes a long way. Thank you so much!

25 gennaio 2023
Non scritta su invito
Logo di Lux Nova® | Home & Body Fragrance

Risposta di Lux Nova® | Home & Body Fragrance

Thank you so much for such an awesome review Emma and for your order. xx

Valutata 5 stelle su 5

Amazing wax melts

Amazing wax melts. They smell gorgeous. Fantastic service

6 gennaio 2023
Logo di Lux Nova® | Home & Body Fragrance

Risposta di Lux Nova® | Home & Body Fragrance

Thank you so much for such an amazing review xx

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più