This is the second time I have used Lunns. The staff are extremely helpful, go above and beyond and nothing is too much trouble. I would highly recommend them - I purchased online but because of the... Leggi di più
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Excellent Customer service from knowledgeable and friendly staff in the Omega boutique. Purchased several watches from them over last couple of years. Wouldn't shop anywhere else.
I was greated by a very well presented and knowledgable employee who was able to help me decide on a suitable model and we were able to do a great deal. Thank you i will be back for many more watch pu... Leggi di più
Went to Lunn’s in Londonderry yesterday 4th May. Fantastic service by both Joanne and the manager.i bought a Tag watch .they make you feel important and special as a customer.I will use them again
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Dettagli dell'azienda
- Gioielliere
- Rivenditore di diamanti
- Designer di gioielli
- Incisore di gioielli
- Servizio di riparazione orologi da polso
- Negozio di orologi
Scritti dall'azienda
A renowned Northern Irish jeweller catering to clientele across the UK and the Republic of Ireland. With over six decades of rich heritage, we have consistently excelled in offering exquisite diamonds, luxury watches, and unparalleled customer service. Our independent family-owned business, now lead by its third generation, operates from our esteemed locations, nestled in the heart of Belfast and on Shipquay Street in Derry/Londonderry.
Our Shipping Promise
Free Delivery to the UK and ROI
When shopping with us, receive free delivery to the UK and ROI
Informazioni di contatto
Queens Arcade, BT1 5FE, Belfast, Regno Unito
- 028 90329799
- concierge@lunns.com
- lunns.com
4,9
Eccellente
392 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
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We went to Lunns in Victoria Centre in…
We went to Lunns in Victoria Centre in December to buy a Birthday present and we had great customer service, the girl was amazing, I would say she was managerial quality, just excellent. Her surname was Martine Hines and she couldn’t do enough for me and my Husband, making sure we had a voucher towards parking in Victoria Centre, that in my book was going further to help us have a great shopping experience, she is a great asset to Lunns and I would love you to let her know how great she is at her job, her customer service is second to none, she’s brilliant.
27 dicembre 2025
Risposta di Lunn's Jewellers
Hi Michael,
Thank you for your kind 5 star review. We are so pleased to hear you had such wonderful experience from Martine, and will be sure to pass this message on to her. I know she will really appreciate it. We look forward to seeing you again in the future.
Best wishes, Lunn's
Welcoming
Welcoming, polite and knowledgeable staff.
Quick turnaround on the repair to my watch.
27 marzo 2026
Risposta di Lunn's Jewellers
Hi Alan,
Thank you for your kind 5 star review. We are so glad to hear you had a positive experience with our Aftercare department. We will be sure to pass this message along.
Best wishes, Lunn's
10/10 for everything.
Fancy delivery, great prices for authentic pieces, and even better customer support. Highly recommend.
30 marzo 2026
Risposta di Lunn's Jewellers
Hi,
Thank you for your kind 5 star review. We are so glad to hear you had such a positive experience when shopping with us online, we will be sure to pass your message on to our Concierge team. Thank you for shopping with us, and we look forward to dealing with you again in the future.
Best wishes, Lunn's
Great experience.
4 marzo 2026
Risposta di Lunn's Jewellers
Hi Eduards,
Thank you for your kind 5 star review. We look forward to seeing you again soon.
Best wishes, Lunn's
As always the staff at Lunns were…
As always the staff at Lunns were exceptional and made the experience of buying a new watch very enjoyable.
9 marzo 2026
Risposta di Lunn's Jewellers
Hi David,
Thank you for your kind 5 star review. We are delighted to hear you had such a fantastic experience when purchasing your new timepiece. We hope you enjoy it, and look forward to seeing you again soon!
Best wishes, Lunn's
We dealt with Fraser in the Queens…
We dealt with Fraser in the Queens arcade shop, he was very helpful and responsive and helped take a lot of the stress out of the decision. Would highly recommend!
20 marzo 2026
Risposta di Lunn's Jewellers
Hi Shane,
Thank you for your kind 5 star review. We are so pleased to hear you had a positive experience with Fraser, and will be sure to pass this message on to him. We look forward to seeing you again in the future!
Best wishes, Lunn's
Great staff
Great staff, good stock and good experience while shopping for watches and jewelry.
4 marzo 2026
Risposta di Lunn's Jewellers
Hi Louren,
Thank you for your kind 5 star review. We are delighted to hear you were happy when shopping with us, and look forward to seeing you again soon.
Best wishes, Lunn's
Lovely friendly lad sold the watch
Lovely friendly lad sold the watch. He was a pleasure to deal with.
3 marzo 2026
Risposta di Lunn's Jewellers
Hi there,
Thank you for your kind 5 star review. We are so glad you had a great experience when purchasing with us, and hope you enjoy your new timepiece. We look forward to seeing you again soon!
Best wishes, Lunn's
Risposta di Lunn's Jewellers
Hi Elaine,
Thank you for your kind 5 star review. We are so delighted you received excellent service, and look forward to seeing you again soon!
Best wishes, Lunn's
Service and experience was great...as…
Service and experience was great...as was their patience
23 marzo 2026
Risposta di Lunn's Jewellers
Hi Ciaran,
Thank you for your kind 5 star review. We are so glad you had such a great experience, and look forward to welcoming you back in to store soon!
Best wishes, Lunn's
Consumate Professionals
My wife and I have had the pleasure of dealing with Paul at Lunns Jewellers for a number of years now. All I can say is that he is more than a professional, he developed a relationship with his clients that is reciprocal, a real pleasure to deal with
27 marzo 2026
Risposta di Lunn's Jewellers
Hi William,
Thank you for your kind 5 star review. We are delighted to hear you have had such wonderful experiences with Paul, we will be sure to pass this message on to him. We look forward to seeing you again soon.
Best wishes, Lunn's
Risposta di Lunn's Jewellers
Hi Gary,
Thank you for your kind 5 star review. We are so glad to hear you enjoyed shopping with us, and look forward to seeing you again.
Best wishes, Lunn's
Great product and service
24 marzo 2026
Risposta di Lunn's Jewellers
Hi Mr Browne,
Thank you for your kind 5 star review. We are delighted to hear you were happy with the service provided, and look forward to dealing with you again in the future!
Best wishes, Lunn's
Highly recommend
Highly recommend, really impressed with the service and how fast I had my watch sent to me, will definitely be making another purchase from Lunn’s jewellers in the near future
16 marzo 2026
Risposta di Lunn's Jewellers
Hi Dean,
Thank you for your kind 5 star review. We are so pleased you had such a great experience when shopping with us online, and look forward to dealing with you again in the future! We hope you enjoy your new timepiece.
Best wishes, Lunn's
1st Class Service.
Robert was very helpful with everything. Can’t recommend him highly enough. First class service. Thanks again.
16 marzo 2026
Risposta di Lunn's Jewellers
Hi Jeremy,
Thank you for your kind 5 star review. We are delighted to hear of the experience you received from Robert, and will be sure to pass this message on to him. We look forward to seeing you again.
Best wishes, Lunn's
Fantastic Service from Martine at Lunn’s Jewellers
We had such a wonderful experience at Lunn’s Jewellers while choosing our engagement ring, and a huge part of that was thanks to Martine. From the moment we arrived, she was incredibly welcoming, patient, and knowledgeable.
Martine took the time to really understand what we were looking for and guided us through the different options without ever making us feel rushed or pressured. She explained everything clearly and helped us compare styles and settings until we found the perfect ring. Her attention to detail and genuine enthusiasm made the whole experience feel really special.
Choosing an engagement ring can feel overwhelming, but Martine made it enjoyable and memorable for us. We’re absolutely delighted with the ring and so grateful for her help and expertise. Thank you, Martine, for making such an important moment in our lives so special. We would highly recommend Lunn’s Jewellers to anyone looking for exceptional service and beautiful jewellery.
Adam & Rachel
7 febbraio 2026
Non scritta su invito
Risposta di Lunn's Jewellers
Hi Rachel,
Thank you so much for such a kind 5 star review. It is amazing to hear of the service you received from Martine, we will be sure to pass this message on to her. I know it will mean a lot. Thank you for choosing us to share in such a special occasion, we wish you both the very best for the future and look forward to seeing you again.
Best wishes, Lunn's
Very please with my purchase and…
Very please with my purchase and service from this amazing Jeweller
20 marzo 2026
Risposta di Lunn's Jewellers
Hi Fraser,
Thank you for your kind 5 star review. We are delighted to hear how pleased you were with your experience, and look forward to dealing with you again in the future!
Best wishes, Lunn's
Great watch at a great price with great…
Great watch at a great price with great service. What's not to love 👍 would give 10 stars if i could.
11 marzo 2026
Risposta di Lunn's Jewellers
Hi Jason,
Thank you for your kind 5 star review. We are so delighted you were pleased with the service provided by our Concierge team. We will be sure to pass this message on to them. We look forward to dealing with you in future!
Best wishes, Lunn's
Excellent Service .
Excellent Service .
Made welcome .
Staff attentive.
Made it personal & listened .
17 febbraio 2026
Risposta di Lunn's Jewellers
Hi Claire,
Thank you for your kind 5 star review. We are so glad you were happy when shopping with us, we really value your custom and look forward to seeing you again soon!
Best wishes, Lunn's
A Masterclass in Retail Excellence
The entire purchasing journey was of the highest concierge-level experience. From start to finish, the team demonstrated a level of professionalism and expertise that is rare to find.
The customer service was truly superlative; every enquiry was met with a prompt, insightful response, and the staff were an absolute delight to deal with. Their approach is the perfect blend of warmth and clinical professionalism, ensuring that the buyer feels both valued and well-informed.
It has been a privilege to shop here. Given the exceptional quality of service and the seamless nature of the transaction, I shall certainly be returning for many future purchases.
30 gennaio 2026
Risposta di Lunn's Jewellers
Hi Nac,
Thank you for your kind 5 star review. We are so delighted to hear about your wonderful experience when purchasing with us. We are so glad you found our Concierge team helpful and will be sure to pass this message on to them. We very much look forward to dealing with you again in the future!
Best wishes, Lunn's
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