Mark and Nathalie have been truly the most helpful in our transition to Luncbbox. They are immediately reachable, so supportive and have set our business up for success. We continue to grow and our pa... Leggi di più
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Mark Turner and Nathalie Swann were not only super helpful and finding a solution but are just genuinely friendly and easy to talk to and made my most recent experience such a breeze! Thank you so muc... Leggi di più
My experience with Lunchbox has been amazing, largely because of Mark Turner and Nathalie Swann. Their continuous support, patience, and willingness to take the time to troubleshoot issues with me... Leggi di più
Mark Robert Turner is the guy!!! Don’t ever lose him, he’s my Lunchbox guru. He’s so good that after one meeting, I was crowned 'Coupon Queen' because his tutorial was that amazing. Beyond that... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
A collection of enterprise solutions that redefine the digital restaurant experience. With built-in growth hacking tools drive guests to your system and away from third-party.
Informazioni di contatto
228 Park Ave S PMB 68378, 10003, New York, Stati Uniti
- hello@lunchbox.io
- lunchbox.io
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Mark and Nathalie have been truly the…
Mark and Nathalie have been truly the most helpful in our transition to Luncbbox. They are immediately reachable, so supportive and have set our business up for success. We continue to grow and our partners at Lunchbox are instrumental. Thank you thank you thank you. You have changed every way our sales team does business.
Mark Turner and Nathalie Swann were not…
Mark Turner and Nathalie Swann were not only super helpful and finding a solution but are just genuinely friendly and easy to talk to and made my most recent experience such a breeze! Thank you so much!
My experience with Lunchbox has been AMAZING
My experience with Lunchbox has been amazing, largely because of Mark Turner and Nathalie Swann. Their continuous support, patience, and willingness to take the time to troubleshoot issues with me and explain how the system works have been incredibly helpful.
Our weekly syncs were honestly the highlight of my week! Mark and Nathalie were always responsive and willing to jump on a call to help me work through a problem, no matter how big or small. I’m incredibly grateful for the partnership we built and for everything I’ve learned from working with them.
I couldn’t be happier with Lunchbox and the impact the software has had on our day-to-day operations, especially when it comes to catering management. It has made a real difference for our team, and I’m so grateful to have had such a great experience with both the software and the people behind it!!!
Mark is always super helpful in getting…
Mark is always super helpful in getting a tricky configuration working. He is very knowledgeable on the platform and never hesitates to reach out to me to assist.
Nathalie and Mark are doing fantastic…
Nathalie and Mark are doing fantastic work over at LB!
Thanks for making our migration as seamless as possible!
Order Agg Trial - Mark saved the day
Finally decided to give LB Order Aggregator a try. From the start, LB support staff were responsive and helpful. Michelle was great from the start and did ALL the heavy lifting. When I thought everything was great, I ran into a slight dilemma with menus. Tried fixing it on my own, but I was having a really hard time navigating my options. I reached out to Mark and he saved the day! I owe him an huge thank you (and lunch!) It has only been a few hours, but so far the product seems great. I love having all my 1st and 3rd party orders on one screen.
Mark Turner is always incredibly…
Mark Turner is always incredibly helpful whenever we run into issues. He responds quickly and takes the time to explain everything thoroughly, which makes a huge difference. I really appreciate his consistent support in helping us work through challenges and get to a resolution efficiently. Big shoutout to Mark!
Awesome!
Great! Very informative and quizzed me to make sure I got it.
Mark was the perfect level of detailed…
Mark was the perfect level of detailed and thorough without being too much! Super helpful.
Mark Robert Turner and Michelle Lucas…
Mark Robert Turner and Michelle Lucas are incredibly supportive and helpful. As you can imagine, onboarding a new online ordering, catering, and loyalty system (with app and website) is quite a large task for a small tech team but they have made it feel easy and manageable! They do everything they can to make us successful and I appreciate them!
RUN!! BEWARE!!
Over a year into contract, that we can’t get out of. It has been nothing but problems and no solutions. I started looking for reviews half way into service. I ONLY found one star reviews, which totally makes sense. My biggest complaint is that we have an app that we pay for, but none of our customers can utilize it because it doesn’t accept their payment. It says error nearly every time they try to use the app. But I still have to pay the company for their service, with zero return on investment. We tried to cancel but they would not allow us to break contract. We are now paying attorney fees to take legal action. AVOID AT ALL COST. I also think it’s interesting that they went from all one star reviews on here the last time I checked, to a whole bunch of five star reviews on the same day or days apart. Total scam

Risposta di Lunchbox Technologies
They are great
They are great, they help us a lot, always available and super fast
Nathalie and Mark they are awesome!

Risposta di Lunchbox Technologies
Lunchbox and their onboarding team is…
Lunchbox and their onboarding team is absolutely incredible. They tend to work with the bigger restaurant groups and I can see why. From their technology, support, and in depth capabilities of their platform, they really provide an all in solution for restaurants that are well established or restaurants that want systems in order to grow efficiently.
I highly recommend them. Not only are they on top of things, they were also very patient with a change I had to make in the middle of implementation and were able to assist. 10 out of 5!

Risposta di Lunchbox Technologies
Mark Turner is amazing
Mark Turner is amazing! Always helpful with a great attitude. Loves teaching. Very knowledgeable.
Mark Robert Turner is the guy!!
Mark Robert Turner is the guy!!! Don’t ever lose him, he’s my Lunchbox guru. He’s so good that after one meeting, I was crowned 'Coupon Queen' because his tutorial was that amazing.
Beyond that, I’ve heard nothing but positive feedback about him from the entire Inday team. We appreciate his patience and how enthusiastically he explains even the most mundane details.
You better hold on to him tight, if I were a SaaS company, I’d swoop him up in a second!
Special shoutout to Chiyu as well, another incredible support!
Mark and RB are amazing!
Mark and RB are amazing! Their knowledge and ability to explain how to make changes to coupons as well as a follow up call to assist with validations is TOP NOTCH customer service!
The migration to 2.0 was seamless
We recently had the privilege of working with Lunchbox to transition from V 1.0 to V 2.0. The migration was seamless, with the Lunchbox team offering encouragement throughout the entire process. In addition, we’ve integrated the new Wallet Drop feature into our marketing strategy and we look forward to seeing the impact it has on our business!
Mark was great and very helpful!
Michelle Lucas and Mark Turner
Michelle Lucas and Mark Turner have been incredibly helpful, making our transition to Lunchbox seamless! I cannot stress enough how easy they are to work with, which made the experience painless. Keep up the great work!
Mark is always great at providing…
Mark is always great at providing support and clearly showing how to fix issues.
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