LuminaldigitalRecensioni 

1158
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

Great company, Sarah is amazing at what she does and always goes above and beyond to meet our companies requirements and we would not use anyone else. Robbie CEO Roma Construction

Valutata 5 stelle su 5

Luminal Digital have been great with helping us with all things PPC, SEO and META. Can not thank Sarah F enough she is always so helpful and goes above and beyond to support us. Great company

Valutata 5 stelle su 5

I have been with the team for very long time now and they always been honest and done exactly what they said. I’m very happy with the website and how well the team managed it. If I have any qu... Leggi di più

Valutata 2 stelle su 5

Really bad. Once the smarmy salesman collected the 50% deposit, it went immediately downhill. The staff are outsourced (cheaply inevitably) from other countries, and the additional sales' attempts... Leggi di più

L'azienda ha risposto


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 88% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,4

Tutte le recensioni

(1158)

154 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Highly recommend Avinash & Cristine

Working with Avinash and Cristine has been one of the most rewarding parts of launching my business.

Together, they delivered a world-class website for my Safari, capturing both the beauty of Botswana’s wilderness and the professionalism needed to attract a global audience. From branding and layout to speed and functionality, their work exceeded expectations at every level. If you're looking for a dedicated, talented, and reliable web development team, I can confidently recommend Avinash and Cristine at ElevateOM. They’re not just service providers they are true partners in success.

Thank you guys

22 luglio 2025
Non scritta su invito
Logo di Luminaldigital

Risposta di Luminaldigital

Thank you so much, Masheko! It was an absolute pleasure working with you on this project. We're thrilled to hear the site reflects your vision and the spirit of your Safari. Wishing you continued success!

Valutata 5 stelle su 5

Great service

Great service. Carry you along all through and no matter the changes required, it gets done speedily.

8 luglio 2025
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Risposta di Luminaldigital

Thank you, Salem!

Valutata 1 stelle su 5

Only employ if you like being hassled

Supposedly a local company with outsourcing to Asia causing time difference problems and they said they hadn’t received files so I had to resend,. Then constant hassle demanding payment for services I did not require and trying to drive me into paying through their suggested panic . Then six months in I find that they needed another £490 pounds and that the initial payment was only for 6 months they had not told me
When I said I wanted to go to another company they bombarded my with unsubstantiated claims to bamboozle me into forking out more

Don’t touch with a bargepole

16 luglio 2025
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Risposta di Luminaldigital

Hi consumer. Yes, we have employees from all across the globe. UK, Japan, India, Philippines, the US and Canada. We choose qualified people who match our very high standards no matter where they are from. This 6 month payment being asked is our hosting fee. Yes, it does cost to keep websites live and secure no matter what company you are with. Our servers, maintenance, support, backup systems all have to be supported. Perhaps enquire about other packages we have to offer and I'm sure you may find something more suitable within your budget.

Valutata 5 stelle su 5

angelito

As always Angelito is amazing he goes far and beyond always giving us the best service
with suich patience and a polite nature
without a doubt he is a large asset to your company

Thankyou so much

9 luglio 2025
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Risposta di Luminaldigital

Thank you for your feedback. Angelito will appreciate this!

Valutata 5 stelle su 5

Good customer service

Good customer service. Quick Action for any thing you want to have in your website and easily fix any issues on your website.

8 luglio 2025
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Risposta di Luminaldigital

Thank you so much!

Valutata 1 stelle su 5

Terrible Customer Service All Through

Terrible Customer Service all through. I would steer clear and go elsewhere. Asked for site files so I can move elsewhere … we are talking of years and still don’t have my files!

08/07 Further update. Request for files were first done when I made decision to not renew my website hosting with them. This was over 2.5years ago. Follow ups were made. Now I am told I won’t be able to get my site files.

7 luglio 2025
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Risposta di Luminaldigital

We have received a request for the files yesterday and are looking for them now. The client has not been active with us for 2.5 years so it is unlikely we still have the files, but still happy to assist if we can.

Valutata 1 stelle su 5

This company must be avoided

We hired this company to optimise our website for our clinic. After 6 expensive months, the basics for the website had not been done. A brief look over by a third party highlighted at least a dozen basics missed. Communication was appalling (essentially a monthly email detailing how little they had done and how nothing was improving) and when we complained that the service was substandard, we got an incomprehensible email and a refusal to refund any money. Our website doesn’t even show up in a Google search when using the exact clinic name! We have not received one enquiry through our website as they have not done anything and have now had to employ someone else to pick up the pieces. Absolutely avoid and choose a reputable company instead.

Update - after not being able to explain why their ‘work’ led to absolutely no website leads at all, the response from them was ‘There will be no refund’. Very disappointing that companies like this are still allowed to function.

WE ARE NOW TAKING THIS COMPANY TO SNALL CLAIMS COURT TO RECOVER THE MONEY THEY HAVE TAKEN FROM OUR BUSINESS AND NOT FULFILLED THEIR CONTRACT

1 luglio 2025
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Risposta di Luminaldigital

Our account manager has been in contact every month sharing insights and feedback on the work applied on a monthly basis, we are happy to reshare these emails. "the marylebone clinic" is a highly competitive search term as there are multiple sites already optimised to appear for this keyword and we did recommend something more specific.

Valutata 5 stelle su 5

I just wanted to say a big thank you…

I just wanted to say a big thank you for the amazing job you’ve done on our website and logo. The design is clean, professional, and perfectly captures our brand. We’re truly impressed with the final result—it’s even better than we imagined!

Everything went smoothly throughout the process, and we appreciate your patience, creativity, and attention to detail. We’re very happy with how it all turned out and grateful for your support.

Looking forward to working with you again in the future.

27 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

I had good experience with ElevateOM

I had good experience with ElevateOM, their staff are helpful & prepare to take care of there customer needs. Especially Jackie she's fantastic with her job, helpful, kind & understanding of her customers needs.

26 giugno 2025
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Risposta di Luminaldigital

We're so happy to hear this, Adam!

Valutata 5 stelle su 5

At last, a website company that cares.

This company kept me informed every step of the way, I was reliant on their expertise and they came up trumps. I would have no hesitation in recommending this company, they were great.

26 giugno 2025
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Risposta di Luminaldigital

Thank you, Allan

Valutata 5 stelle su 5

Thank you Mark for listening to me

Thank you Mark for listening to me, and with your expert knowledge and patience on renewing my subscription, then creating a new package to better suit my needs, whilst offering ongoing support at an affordable price. Really appreciated

23 giugno 2025
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Risposta di Luminaldigital

Thank you for choosing to stay with us, Karen!

Valutata 5 stelle su 5

Professional Service

They really understood what I needed for my business and delivered a clean, professional website that looks great and works smoothly. Cristine and Anuj were fantastic to work with helpful and supportive throughout the process.

19 giugno 2025
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Risposta di Luminaldigital

Thank you, Mariwan!

Valutata 5 stelle su 5

Stacey from support

Stacey who helped with SEO is a fantastic support and explained everything step by step, including helping with my limited knowledge

17 giugno 2025
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Risposta di Luminaldigital

Thank you, Rachel. We're looking forward to seeing your results developing!

Valutata 1 stelle su 5

This company is a disgrace

This company is a disgrace. They l rope you in, offering a good price compared to other companies. I paid half of the money up front and was then sent a potential business card- honestly my 5 year old grandaughter could do better! I have been called/emailed daily about “extras” which I had assumed was within the price agreed. If you want a decent website done do not use this company! They are now ignoring my emails!

2 giugno 2025
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Risposta di Luminaldigital

Samantha purchased our off the shelf solution which means we just need her content and to design a logo for her. We sent 3 ideas to her of which she did not like, we are of course happy to provide more options and ideas. We absolutely disagree that a 5 year old could have done better. We have 20 years experience with all of our designers and developers. We offered a content writing service to her if she did not wish to provide her own, however seemed unhappy that this wasn't included in the £474 inc VAT for the website. Content is 500 words per page, researched and written by a professional, qualified writer. We have reached out to Samantha to try to save the project.

Valutata 5 stelle su 5

I really enjoyed working with…

I really enjoyed working with ElevateOM. It was so refreshing to be able to speak to real people and have a dedicated web designer and customer manager to deal with. Avinash and Jackie were very professional and always responded quickly. I would definitely recommend.

1 maggio 2025
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Risposta di Luminaldigital

Thank you so much for your kind words! We're thrilled to hear that your experience with ElevateOM was so positive. Avinash and Jackie will be delighted to know their professionalism and responsiveness made a real difference. We truly appreciate your recommendation and look forward to supporting you again in the future!

Valutata 5 stelle su 5

the personal touch

the personal touch , and time given to solve problems .Making proper contact when providing solutions to problems

16 giugno 2025
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Risposta di Luminaldigital

Thank you, Ray. It's always a pleasure assisting you!

Valutata 5 stelle su 5

Highly recommended team.

My project was a website (PWA) which has an interactive map UI on the homepage as filter into relevant content. It took several communications to get on the same page and to eventually achieve the functionality I had envisioned in the beginning. The manager of the Project was Leizel and the Developer was Anuj.

In the end the result was exceptional. Anuj never got frustrated (despite my exacting demands and frequent emails). I have nothing but praise for this developer and team!!
I am now moving on to hosting and marketing with ElevateOM. I recommend them.
ElevateOM is a 5 star service and will work with them into the future.

13 giugno 2025
Non scritta su invito
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Risposta di Luminaldigital

Thank you for your review. We do take pride in what we do and we do it well!

Valutata 5 stelle su 5

High five to ElevateOM

I always appreciate when the team at ElevateOM look after my website. After emailing through my request, they tell me when my request has been actioned and how.

13 giugno 2025
Non scritta su invito
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Risposta di Luminaldigital

Thanks for the kind words, Rory!

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