LuminaldigitalRecensioni 

1158
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

Great company, Sarah is amazing at what she does and always goes above and beyond to meet our companies requirements and we would not use anyone else. Robbie CEO Roma Construction

Valutata 5 stelle su 5

Luminal Digital have been great with helping us with all things PPC, SEO and META. Can not thank Sarah F enough she is always so helpful and goes above and beyond to support us. Great company

Valutata 5 stelle su 5

I have been with the team for very long time now and they always been honest and done exactly what they said. I’m very happy with the website and how well the team managed it. If I have any qu... Leggi di più

Valutata 2 stelle su 5

Really bad. Once the smarmy salesman collected the 50% deposit, it went immediately downhill. The staff are outsourced (cheaply inevitably) from other countries, and the additional sales' attempts... Leggi di più

L'azienda ha risposto


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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Ha risposto al 88% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,4

Tutte le recensioni

(1158)

154 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

A Fraud company, they only take your money

Very bad service, they took my money but didn’t even get me 1 lead, then I called them and ( Agada) was her name I guess, she told me to pay for 2 years and then after that you might get a lead. I called Stacey my account manager more than 10 times for 3 weeks, also messaged her but she never answered.
I called Keith more than 10 times but no replies. They won’t even Answer. All I would say that it’s a fraud company. They only take your money.

3 marzo 2026
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Risposta di Luminaldigital

The SEO campaign went active less than a month ago, as Agata and the client discussed over the phone this is not to generate leads yet as we are working to gain ranks on Google so the website can start to appear on page one. Our dedicated account manager discussed the campaign with the client via phone calls and emails since the start, if we had not been in contact the campaign, the client also provided information to get the campaign live. Google ads was also discussed if the lead generation is the priority where you pay per click on Google, this will cost more than £150+vat per month in comparison; the SEO is a beneficial campaign for a website less than 6 months old. Demanding a refund after less than a month after the campaign went live is not how business works, as stated in our terms we do require a 30 day cancellation notice, on this occasion we are happy to part ways and waive the notice period. SEO is a long term solution and there is no guarantee when leads are generated, unfortunately this client in unrealistic with expectations and making up a 2 year lie is not what Agata advised. We wish the client all the best with their future business endeavours.

Valutata 1 stelle su 5

Scam web service provider

I contacted this company late 2025. Their website purports to be professional & appears to be UK based.I required to have a professional services website to be created. What I got was far from that. It was apparent that I was dealing with sub-contractors who were not based in the UK.Having had experience of dealing with people whose English is not their native language previously, there’s a communication issue. In this instance also a competence issue about providing those services required. I’ve requested refund to my card provider upon two occasions previously. I’ve been ignored & have now requested chargeback by my card provider. I would recommend not to use this company. What they offer is not what received. I’d probably say that it’s verging upon a scam that provides services that it is not able to provide.

17 marzo 2026
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Risposta di Luminaldigital

David chose to get a theme (off the shelf) solution from us. He then claimed he purchased a bespoke solution of which we provided evidence that he clearly did not select. He went for the cheapest solution we provide. He then decided to complain that some of our staff work form overseas. Our staff have impeccable English and are fully trained in their roles. It's such a shame to see a project end this way...

Valutata 5 stelle su 5

very efficient team

very efficient team, pleasure to work with if anything i slowed them down! Can confidentally refer them to my colleagues -keep up the good work guys!

11 marzo 2026
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Risposta di Luminaldigital

Thank you so much, Tawanda! We do intend to!

Valutata 5 stelle su 5

Seamless Website Experience with ElevateOM

I’m really enjoying working with Jackie and Avinash at ElevateOM. Jackie has been incredibly supportive and keeps me updated on timelines as my website is being built. Avinash works behind the scenes using his technical expertise to make sure everything is created exactly how I’ve envisioned it.

No amendment is ever too small, and he’s always willing to go the extra mile to get things just right. This is the second time I’ve created a website, but it’s my first experience with ElevateOM, and so far the process has been smooth and seamless.

I would highly recommend them - especially Jackie and Avinash - to anyone looking for a professional, friendly team that genuinely cares about bringing your website vision to life.

8 marzo 2026
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Risposta di Luminaldigital

Thanks, Adanna, so nice to hear this about Jackie and Avinash!

Valutata 1 stelle su 5

I'm having a terrible experience.

I'm having a terrible experience with the company. They were very attentive and responsive in the beginning when I wanted a website. I do not like my website at all. Due to the coding on Wordpress it's very difficult for me to fix it myself. I pay for monthly hosting and support but they either are slow to respond or ignore me completely. I'm very unhappy with the service.

6 marzo 2026
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Risposta di Luminaldigital

Thank you for the feedback, Kate. Please do email support@ for any requests you do have. We ALWAYS reply to all of our clients and we are very quick, too! Could you let us know where you were sending emails?
WordPress is an award winning platform and is user friendly. If you are having any issues editing anything, just let us know and we will be happy to assist. If you are on WebCare MAX, you don't need to fix a thing, just let us know and we will take care of it for you!

Valutata 5 stelle su 5

Fantastic dedicated team

Fantastic dedicated team! Super happy with my brand new website.
They made the whole process simple and easy to understand.

3 marzo 2026
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Risposta di Luminaldigital

Thanks, AJ!

Valutata 5 stelle su 5

The team at elevate have been extremely vigilant

The team at elevate have been extremely vigilant in creating my website and helping me with all the extra element that go with it. Even with my poor communication at times they have persisted given me a brilliant bespoke website

20 febbraio 2026
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Risposta di Luminaldigital

Thanks for your review, Joshua

Valutata 4 stelle su 5

TeenTrowbridge

This was a tricky thing to do arranging an Eventbrite page for multiple events and publishing them on social media. Jodi was brilliant. She was really helpful and worked very hard to get everything set up in a short space of time.Other staff were also helpful in setting up social media pages.

20 settembre 2025
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Valutata 1 stelle su 5

If I could give them minus

If I could give them minus, they absolutely deserve it, I’m not technical at all and hoped they world help from start to finish how wrong , if your looking for help those are not the website people I’m not technical at all , but now I have to learn as they are no help at all after paying over £1000 disappointing

16 febbraio 2026
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Risposta di Luminaldigital

Thank you for your review, though it is rather sad to see. The project was completed two months ago, however you have requested design changes. We have replied asking for more information so are quite confused with the review. We shall be in touch again, however.

Valutata 5 stelle su 5

My experience with ElevateOM was very positive and have built us a great website.

My experience with ElevateOM was very positive, all my queries were answered promptly and although everything was done by emails I felt that they really understood my requests.
There were several changes during the process as the Trustees pointed things out but all done swiftly.
As a charity the price from ElevateOM was very competitive compared to prices we have heard other charities have paid out for a website.
Elevate have a huge album of photos and every person who worked on the different aspects of the website carried out my requests the same day.
I recommend ElevateOM to anyone who wants
a new website at a reasonable price and work with people who understand and who are very patient.

2 febbraio 2026
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Risposta di Luminaldigital

Thank you, Margaret!

Valutata 5 stelle su 5

A very good service from ElevateOM

A very good service from ElevateOM - building a smart looking new website in quick time, while promptly responding to every minor edit and query that then arose, made it a very good choice of provider. Thank you.

13 gennaio 2026
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Risposta di Luminaldigital

Thank you ,Matthew!

Valutata 5 stelle su 5

2 websites and very happy with both.

We’ve now worked with ElevateOM on two separate website projects, and both experiences have gone very well.

This is the second site they have built for us, and once again the process was handled professionally. The team were responsive, quick to deal with updates and amendments, and implemented changes efficiently when requested.

Communication was clear throughout, and any adjustments we needed were handled promptly without unnecessary delay.

We’re pleased with the outcome and would fully recommend ElevateOM to anyone looking for website development and support.

13 febbraio 2026
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Risposta di Luminaldigital

Thanks, Daniel! We do try our best!

Valutata 5 stelle su 5

ElevateOM has been looking after our…

ElevateOM has been looking after our SEO for a few years now we have seen a steady rise in our online presence . Customer service is great ,we have a great dedicated project manager who keeps us updated and advised once a month including a 15 minute check in call if required. The price is also reasonable and we rank number on 1st pages for quite a few of our Key words.

12 febbraio 2026
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Risposta di Luminaldigital

Marie, thank you so much for your lovely feedback!

Valutata 5 stelle su 5

Excellent Customer Support

Chai in support dealt with my request to change the calendar date on the Your Buyers Guide website in double-quick time. Elevate OM are brilliant in keeping a website up-to-date.

10 febbraio 2026
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Risposta di Luminaldigital

Thank you so much, John!

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