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Valutata 5 stelle su 5

Love the apple ice. Quality product that I'll now be supporting since they support Telluride Bush.

Valutata 4 stelle su 5

-Seamless transition from dip with 12mg -Consistent nicotine release over time -My office smells better -No teeth staining -Great flavor-a little sweet -Less conspicuous -fewer tobacco relat... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

The gum is OK but ordering and establishing an account can't be done unless you are an addict. They will only allow "subscribers" that auto deliver monthly to set up accounts so you can't see what you... Leggi di più

Valutata 1 stelle su 5

The way your company does business is sneaky and your product is overpriced dog poo. After trying your product, it all went in the trash. Zyn is way better. Unless you like eating chemicals that caus... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di vitamine e integratori
  2. Tabaccheria

Informazioni fornite da varie fonti esterne

Say goodbye to smoking and hello to Lucy, the cleaner form of nicotine. Choose your flavor and get Lucy delivered to your door monthly to upgrade your nicotine.


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

203 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Delicious and Discreet

Lucy is exactly as the website describes: clean, discreet, and tasty. The automatic refills are perfect for avoiding the trips inside the gas station to reload. The dosage being known allows for measured use, which is extremely helpful to know when trying to quit like I am. Customer service is exceptional, the chat feature on the website is so convenient.

22 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

Great Alternative to Tobacco Products

Great alternative to tobacco products. The gum lasts and helped me quit dipping. Also there is no need to spit, so you can use it discreetly. The pouches were ok, but I still felt the need to spit since the flavor can be a little overpowering. All in all still cleaner than tobacco products imho.

8 luglio 2021
Valutata 3 stelle su 5

The product itself is fine

The product itself is fine, the lozenges taste pretty good and do the job. However, the marketing is completely off. I was advertised a sleek design; a black bottle with edgy labeling and cool graphics. What I got was a stark blue bottle that looks like a prescription of something.

1 luglio 2021
Valutata 5 stelle su 5

So far, so good!

So far, I'm about a week into quitting smoking, the gum has been quite helpful! I tend to park it under my tongue and have found that approach very effective. Despite having a pack a day habit, I only use about 3 pieces of gum per day, and sometimes only 2. My shipment arrived earlier than expected, which was great as I was struggling terribly when my order arrived. I cannot speak to the other flavors, but the cinnamon is perfect for my tastes.

1 giugno 2021
Logo di Lucy

Risposta di Lucy

So glad to hear that Lucy has been helpful and that you really like the Cinnamon!

Valutata 5 stelle su 5

Good Product

I have used Nicorette products in the past and Lucy blows them out of the water. The taste is much better and it seems that it also satisfies my nicotine cravings more. I'm a big fan of the pouches, they need to be added directly onto the Shop page instead of being just something recommended after adding gum or lozenges to your cart. I assume since they are new, they are just being tested and they'll be on there eventually if they do well.

3 maggio 2021
Non scritta su invito
Logo di Lucy

Risposta di Lucy

You're correct! This is a limited run before our full launch. So glad to hear you love our pouches!

Valutata 3 stelle su 5

Good product, poor delivery timeliness

I really like the product, but the shipments always arrive 3-5 days later than anticipated. It might not be Lucy’s fault but they should look into changing their delivery service to ensure that packages arrive when people need them.

2 maggio 2021
Logo di Lucy

Risposta di Lucy

Hey Colin, thank you for your review. We are working on improving our shipping by opening up more fulfillment centers. Bear with us while we grow! You can also reach out to support@lucy.co anytime you need assistance.

Valutata 4 stelle su 5

Non-smoker tries nicotine gum

I've never smoked a cigarette in my life, nor had any nicotine product before. Wanted to try this gum out of curiosity. I now have a nicotine addiction, but I still have not had a cigarette since trying this product. So in a way, this stuff really works!

The cinnamon flavor is my favorite.

26 aprile 2021
Non scritta su invito
Valutata 5 stelle su 5

This has helped me quit smoking

This has helped me quit smoking. It has been about 3 weeks since I quit smoking due to Lucy, and I have smoked for the past 11 years and tried multiple times and could not quit. I would like to recommend a 6 MG Nicotine or a 8 MG Nicotine for the gum due to me chewing 2 pieces at the same time to get 8MG. I don’t really want to try the other products because I do not think they would be as effective as the gum.

17 aprile 2021
Non scritta su invito
Logo di Lucy

Risposta di Lucy

Congratulations Derrick! We are working on other mg offerings because of these kinds of requests.

Valutata 1 stelle su 5

I wanted to like this

I wanted to like this. I’m hooked on the vape, but the mint was absolutely horrible for me. Burned my throat and chest and gave me a stomach ache. Tried several times and had the same experience- now I’m stuck with a bunch of packs I don’t want.

15 aprile 2021
Non scritta su invito
Logo di Lucy

Risposta di Lucy

Hi Lindsay, thank you for your review. Please reach out at support@lucy.co. We have a very generous refund policy and would be happy to assist you further with this.

Valutata 5 stelle su 5

Lucy gum helps

I enjoy the gum. It taste good. It takes the cravings of smoking away. The lozenges are very convenient when you need to curve a cig craving. Overall their good products. I haven't smoked now in three months.

11 aprile 2021
Non scritta su invito
Logo di Lucy

Risposta di Lucy

Congratulations Jeremy!

Valutata 5 stelle su 5

I love this gum

I love this gum. I never touch a vape or cigs anymore. They are super convenient. I travel a lot. They allow me my "after meal cig" indoors. They let me in planes or cars. I will be a customer for a long time.

8 aprile 2021
Logo di Lucy

Risposta di Lucy

We're glad to hear you're loving it!

Valutata 1 stelle su 5

I need to change my order but I can not…

I need to change my order but I can not get the company to respond to my emails and can not access the website. Says it doesn’t recognize my email address. They just keep sending me the same thing. I’m gonna have to cancel

7 aprile 2021
Logo di Lucy

Risposta di Lucy

Hi DJ, we did receive an email on 3/18/21 in regards to changing your subscription to Cinnamon and updated the email address on file due to a typo. We sent a password reset link which should ensure you're able to login. We updated the subscription as requested and responded but did not receive a response. We also received your second email on 3/31/21 and responded the same day. We have not received a response to either email we sent. Please be sure to check your spam folder if you do not see anything from an @lucy.co address in your inbox. You can contact us Monday - Friday at help@lucy.co or visit our website lucy.co and chat with us live. At this time, you do not have any active subscriptions. We would be happy to help you make any changes or clarify further. Simply respond to either support ticket or chat with us live.

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