Logo di Lucky
Visita il sito web

Lucky Recensioni 7

•
TrustScore 4 su 5

4,0

Casinò o centro scommesse online
Scrivi una recensioneVisita il sito web
Scrivi una recensione

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Dettagli dell'azienda

  1. Casinò o centro scommesse online

Scritti dall'azienda

Lucky.fun is a crypto casino built to be the most trusted on the internet. We started from a simple principle: if we accept the bet and everything is fair, we always pay. No games, no nonsense. With instant deposits and withdrawals, a growing library of slots, live casino, and exclusive Lucky Originals, our goal is simple: make Lucky the best place to play.

Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

7 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più
Valutata 5 stelle su 5

One of the best site I ever played…

One of the best site I ever played quick reply from support, fast withdrawal,Weekly wager competition and a great team I really enjoyed it

16 giugno 2026
Non scritta su invito
Logo di Lucky

Risposta di Lucky

Hi Mehedi,

We really appreciate you taking the time to leave us a review! We're happy to hear you're enjoying the site, especially our support team, fast withdrawals, and weekly competitions.

We appreciate your support and look forward to keeping the good times going. Good luck and have fun!

Cheers,
The Lucky.fun Team 🍀

Valutata 5 stelle su 5

Thank you for helping me

Thank you for helping me! The chat experience is fast, thank you so much support team!

9 giugno 2026
Non scritta su invito
Logo di Lucky

Risposta di Lucky

Hi Chi,

Thank you for your kind review! We're glad to hear you had a great experience with our support team and found the chat assistance fast and helpful.

We appreciate your support and look forward to helping you again!

Cheers,
The Lucky.fun Team 🍀

Valutata 5 stelle su 5

Legit

Legit, fast deposits and withdraws. Nice coloring on site. Nice rewards and promotions!

3 giugno 2026
Non scritta su invito
Logo di Lucky

Risposta di Lucky

Hi Vova,

Thanks for the great review! 😊

Really happy to hear you've been enjoying the fast deposits and withdrawals, as well as the rewards and promotions.

Thanks again for your support and for taking the time to share your feedback. We really appreciate it and look forward to seeing you around!

Cheers,
The Lucky.fun Team 🍀

Valutata 5 stelle su 5

I feel lucky 🍀

I will say that Lucky.fun has definitely been one of the best casino experiences i have had. From the initial sign up on April 29th, that first week was absolutely insane! I hit on keno for 2,000 and withdrew my money easy, it was a relief knowing that usually i withdraw in crypto and it stay ed that way. Every thing i have done has been perfect, obviously there are ups and downs but I can tell house edge is still fair enough.

The customer service has to be one of the best parts of my experience. Just as j lost all my money, i get an email from lucky sending me 50 slot spins on le digger .1 bet on each. Also, special shout out to the support agent who assisted me, Arnel. Thank you for assisting me, and genuinely felt it when he sent luck my way🍀 i ended up hitting 7/8 on keno after that simple message. Thanks!!!!

30 maggio 2026
Non scritta su invito
Logo di Lucky

Risposta di Lucky

Hi Leonel,

Wow, what a great story! Thanks so much for taking the time to share your experience with us. 🍀

We're really glad to hear that everything has been running smoothly, from your withdrawals to the support you've received from our team. That's exactly the kind of experience we strive to provide for all our players.

Thanks again for sharing your experience. We're happy to have you with us and wish you plenty of luck ahead!

Best regards,
The Lucky.fun Team 🍀

Valutata 5 stelle su 5

Thank you for giving free spin and help…

Thank you for giving free spin and help me a lot. Customer service really give a best service and guide me very well

27 maggio 2026
Non scritta su invito
Logo di Lucky

Risposta di Lucky

Hi Dil,

Thank you for your kind review!

We’re really happy to hear that you had a good experience with our support team and that we were able to help you out. We truly appreciate your kind words and support.

Thanks again, and enjoy playing!

Cheers,
The Lucky.fun Team 🍀

Valutata 5 stelle su 5

Legit casino they pay!

I have gambled for many years and on many different sites. Usually wager around 600k a week. Found this casino in bitcointalk and wanted to give it a try. Depoed 1,6k and won in a span of 30minutes around 20k. Instant withdrawal and verification within 10 minutes great so far. Safe to play!

18 maggio 2026
Non scritta su invito
Logo di Lucky

Risposta di Lucky

Hey Babba, thanks for giving us a shot! That's a nice win, especially for your first time with us.

Really glad the verification and withdrawal process was smooth. We know how frustrating it can be when sites drag their feet on that stuff, so we try to keep it as quick as possible.

Appreciate you sharing your experience, and welcome aboard!

Cheers,
The Lucky.fun Team 🍀

Valutata 1 stelle su 5

Misleading information from live chat, withdrawal rejected and documents demanded

I decided to try this casino mainly because it accepts Bitcoin, which I took as a sign of a modern, trustworthy platform. Unfortunately, that first impression turned out to be completely wrong.
Before depositing, I reached out to their live chat support and asked directly whether any documents would be required. The agent told me clearly that no documents are needed up to $10,000. Based on that assurance, I went ahead and deposited. The games worked fine, no complaints there.
The problems started when I tried to withdraw just $500, well below the threshold I had been told about. My withdrawal was rejected. When I contacted support to find out why, they told me I needed to submit identity documents before the withdrawal could be processed.
When I reminded them of what their own live chat agent had told me, they pointed me to their Terms and Conditions, saying the casino reserves the right to request documents at any time regardless of the amount. Apparently this clause overrides anything their support staff tells you.
On top of that, they accused me of having multiple accounts. I have never created more than one account on this site and there is absolutely no basis for that accusation. No evidence, no explanation, nothing. They just threw it out there, probably to justify the withdrawal rejection or to pressure me into dropping the issue. Being accused of something like that with zero proof is frankly insulting.
Look, if that clause exists in your T&Cs, your live chat agents need to mention it when someone asks directly about document requirements. Telling a player "no documents needed up to $10k" and then rejecting a $500 withdrawal with a KYC request is just not acceptable. I don't think it's a coincidence that they leave that part out when you ask on chat.
I eventually got my money after going through the verification process so I'm not saying they stole from me. But the whole experience felt deliberately set up to catch you off guard, and being falsely accused of running multiple accounts on top of everything else really crossed a line. If you're thinking about playing here, don't trust anything their live chat tells you and read every line of their terms yourself before you deposit a single cent.

29 aprile 2026
Non scritta su invito
Logo di Lucky

Risposta di Lucky

Hi JensenSlots,

Thank you for taking the time to share your experience. We’re sorry to hear that the withdrawal and verification process felt unclear and frustrating.

We’d like to clarify what happened.

In general, Lucky.fun does not routinely request identity verification for withdrawals below our stated threshold. However, as outlined in our Terms and Conditions, we may still request verification at any time if our security, risk, or compliance checks identify activity that requires additional review.

In this case, our system identified activity connected to multiple account use, which required us to complete additional verification before proceeding. This is an important part of protecting the platform, preventing account misuse, and maintaining a fair environment for all players.

For privacy, security, and platform integrity reasons, we cannot share the full details of our internal review publicly. However, these checks are based on information available within our system and are not made casually or at random.

We also understand your concern regarding the information provided via live chat. While the general guidance given was correct, we agree that it could have been clearer that verification may still be requested in certain circumstances under our Terms and Conditions. We appreciate this being raised and will review this internally so our team can communicate this more clearly moving forward.

Upon review of the account, we can confirm that the funds were subsequently used for gameplay, and there is currently no remaining balance available for withdrawal. Should you wish to continue using your account, you may complete the verification process. Once verification is completed, eligible account activity, including withdrawals, can proceed in line with our Terms and Conditions.

We regret that the process felt inconvenient, but the verification request was made in line with our security and compliance obligations and was not intended to withhold funds unfairly.

Thank you again for your feedback.

Kind regards,
The Lucky.fun Team 🍀

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più