We have ordered for 13 Pumps of various specs from Lubi through their authorised Distributor. Order given on 09.12.25. 50% adv was given on 20.12.26. Lead time for all the pumps was 28.01.26. To our... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Honestly writing that Lubi Pumps is fully service oriented and brand conscious about there product (pumps). Just to explain we (St Mary's school naroda Ahmedabad) having 5000 students study... Leggi di più
L'azienda ha risposto
recently i buy lubi pump which is 1.5hp and when i install that pump in my farm site but some electricity issue that pump not working but within a week electricity problem solve after that again i try... Leggi di più
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My complaint-COMPLAINT TICKET NO 104-202305-12236 HAS BEEN RESOLVED very nicely by Your service engineer -WI.Pranav Apturkar. I am now proud owner of Lubi Pumps.
L'azienda ha risposto
Dettagli dell'azienda
- Produttore
- Produttore di macchinari agricoli
- Fornitore di attrezzature industriali
- Fornitore di attrezzature per l'irrigazione
- Fornitore di pompe dell'acqua
Scritti dall'azienda
Lubi pumps have become synonymous to quality pumping solutions, by constantly providing standard products and prompt services. Located in the heart of Gujarat, at Ahmedabad, Lubi Pumps was established in the year 1965 with a single cast–iron foundry and today, has evolved into a state-of-the-art high technology. We have more than 20 branch offices and over 2000 network of distributors & dealers across India. We provide various water pumping solutions to more than 80 countries. We have 9 manufacturing facilities spread across 3,00,000 sq meters with 2500 dedicated employees, and manufacturing 7,00,000 pumps per annum. All our manufacturing facilities are ISO 9001 certified for quality and ISO 14001 certified for environment management.
Informazioni di contatto
Naroda Rd, near Kalyan Mills, D Colony, 380025, Ahmedabad, India
- 07961700100
- mktsales@lubipumps.com
- lubipumps.com
3,2
Nella media
46 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Worst Experience
We have ordered for 13 Pumps of various specs from Lubi through their authorised Distributor. Order given on 09.12.25. 50% adv was given on 20.12.26. Lead time for all the pumps was 28.01.26. To our shock, Lubi didnt bother to respond at all, in spite of continuous follow-ups through mail and calls, no one responded or no one took the initiative to supply in time. SBU head attended the calls but no action taken. We incurred nearly 10 Lakh loss due to this delay. Finally Pumps delivered only on 20.03.26 after 50 days delay. Lubi never bothered to give any proper response for this huge delay. Never experienced such a worst response. Highlight is that Apac Engineering Lubi distributor has sent a strong mail due to Lubi's unprofessionalistic approach on 03.02.26. Even this 1 star is not worth to Lubi.
3 febbraio 2026
Non scritta su invito
Risposta di Lubi Industries LLP
Dear Sir,
After a thorough internal review we would respectfully like to share our findings:
While company did inform all channel partners of potential delays in supply due to our company moving onto SAP ERP platform, which went live from October 2025, we still want to apologise from our end for your inconvenience.
This is not a usual business practice but a six month transition period for the company. We will strive to do better in the future.
Thanks & Regards,
Ashish
QUALITY PRODUCT
PRODUCT QUALITY & PERFORMANCE IS EXCELLENT. SERVICE COMMITMENT IS FULFILLED IN TIME. SPARE PRICE & SUPPLY PERIOD IS VERY COMPETITIVE.
11 agosto 2025
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Pump not working from day 1
I purchased pressure pump and after installation it did not started, I asked help from Lubi but I am not getting any help. I shouldn't have to buy it from Lubi
2 agosto 2025
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Risposta di Lubi Industries LLP
Hi Hardik,
We’re truly sorry to hear about the issue you’re facing. This is certainly not the experience we want for any of our customers, and we deeply regret the inconvenience caused.
We’re committed to resolving this on priority. Please share your complaint number or contact details (mobile number or email ID) so our team can connect with you directly and take swift action. You can also write to us at service@lubipumps.com — rest assured, your issue will be looked into seriously and promptly.
Thank you for bringing this to our attention.
Good service by Manoj kanojiya
27 novembre 2023
Non scritta su invito
Risposta di Lubi Industries LLP
Hi,
Thanks for sharing your positive experience! We're glad you had a good service. If you have any questions or need assistance in the future, feel free to reach out.
Best regards,
Lubi Pumps
Prompt service and very nice attitude…
Prompt service and very nice attitude of service person
7 novembre 2023
Non scritta su invito
Risposta di Lubi Industries LLP
Thank you for taking the time to share your experience! We're delighted to hear that you were pleased with our prompt service and the positive attitude of our service person. It's our commitment to deliver top-notch service to our valued customers like you. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our priority. Thank you for choosing Lubi Pumps!
Lubi pumps aro best
My complaint has been resolved very nicely by your service engigeer-RV enterprise i am non proid owner of lubi pumps
7 novembre 2023
Non scritta su invito
Risposta di Lubi Industries LLP
We appreciate your feedback and are delighted to hear that your concern was resolved. We aim to provide excellent service to our valued customers, and we're glad to have you as a proud owner of Lubi Pumps. If you ever have more feedback or need assistance in the future, please feel free to reach out. Thank you for choosing Lubi Pumps!
Happy with Lubi
We received immediate response. And resolve my complaint.
7 novembre 2023
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Risposta di Lubi Industries LLP
We're thrilled to hear that you're happy with Lubi! 😊 Providing immediate responses and resolving concerns promptly are top priorities for us. If you ever have more feedback or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our goal, and we appreciate your support. Thank you for being a valued customer of Lubi Pumps! 💧🔧
Lubi pumps is best
My complaint ticket number 58926 has been resolved very accurately by your service engineer jayeshkumar g chaudhary
Proud of lubi pumps
2 novembre 2023
Non scritta su invito
Risposta di Lubi Industries LLP
We're delighted to hear that you consider Lubi Pumps the best! 🌟 Thank you for sharing your positive experience, and we're glad that your complaint ticket number 58926 was resolved accurately by our dedicated service engineer. We take pride in delivering top-notch service, and we're honored to have you as a proud supporter of Lubi Pumps. If you ever have more feedback or require assistance, please feel free to reach out. Your satisfaction is our priority. Thank you for choosing Lubi Pumps! 💧🔧
My complain number 104- 202311- 61569
My complain number 104- 202311- 61569
Has been solved within 20 minutes
Very good service
Outstanding
From best electric works
Imran bhai
6 novembre 2023
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Risposta di Lubi Industries LLP
We're thrilled to hear about your positive experience! 🌟 Thank you for sharing that your complaint number 104-202311-61569 was resolved within 20 minutes. We take pride in providing efficient and outstanding service. If you ever have more feedback or need assistance in the future, feel free to reach out. Your satisfaction is our priority. Thank you for choosing Lubi Pumps! 💧🔧
Very nice 👌 good
6 novembre 2023
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Risposta di Lubi Industries LLP
Thank you! We're glad to hear you found our service very nice and good. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. Your satisfaction is our priority! 👌😊
My Complain No was 55315.
My Complain No was 55315.
Best service was provided by the service center.
Lubi pumps are best at service
14 ottobre 2023
Non scritta su invito
Risposta di Lubi Industries LLP
Hello,
Thank you for your positive feedback! We're delighted to hear that you received the best service from our service center for your complaint number 55315. We appreciate your kind words about Lubi pumps and our commitment to providing excellent service. If you have any more comments or if there's anything else we can assist you with, feel free to let us know. Your satisfaction is important to us.
Best regards,
Lubi Pumps
Fast service
3 novembre 2023
Non scritta su invito
Risposta di Lubi Industries LLP
Hello,
Thank you for your feedback! We're pleased to hear that you experienced fast service. Our commitment is to provide efficient and timely assistance to our customers. If you have any more comments or if there's anything else we can assist you with, feel free to let us know. Your satisfaction is important to us.
Best regards,
Lubi Pumps
Super service : Best electric
Super service : 104 202311 60494 Ashraf
3 novembre 2023
Non scritta su invito
Risposta di Lubi Industries LLP
Hello,
Thank you for your positive feedback! We're delighted to hear that you received super service for ticket number 104 202311 60494. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Your satisfaction is important to us.
Best regards,
Lubi Pumps
Lubi is best
Ticket num 59969
Your service engineer jayeshkumar g Chaudhary done a great job ....
1 novembre 2023
Non scritta su invito
Risposta di Lubi Industries LLP
Hello,
Thank you for your positive feedback! We're thrilled to hear that you consider Lubi the best and that your ticket number 59969 was handled exceptionally well by our service engineer, Jayeshkumar G Chaudhary. We appreciate your acknowledgment, and if you have any more comments or if there's anything else we can assist you with, please feel free to let us know.
Best regards,
Lubi Pump
Lubi pumps are best
My complaint-COMPLAINT -104-202310-52989 HAS been REFUNDED very nicely by your service engineer-RV ENTERPRISE I am now proud owner of lubi pumps.
2 novembre 2023
Non scritta su invito
Risposta di Lubi Industries LLP
Hello,
Thank you for your positive feedback! We're thrilled to hear that your complaint (COMPLAINT -104-202310-52989) has been resolved very nicely by our service engineer. We're delighted to have you as a proud owner of Lubi pumps. If you have any more comments or if there's anything else we can assist you with, feel free to let us know. We appreciate your trust in Lubi pumps.
Best regards,
Lubi Pumps
My complain NUMBER 104-58869
My complain NUMBER 104-58869
I am very satisfied your service center service
Technician behaviour excellent
2 novembre 2023
Non scritta su invito
Risposta di Lubi Industries LLP
Hello,
Thank you for sharing your positive experience with us! We're delighted to hear that you are very satisfied with our service center, and we appreciate your feedback on the excellent behavior of our technician. If you have any more comments or if there's anything else we can assist you with, feel free to let us know. Your satisfaction is our priority.
Best regards,
Lubi Pumps
Complain no is 59831 my pump is repair…
Complain no is 59831 my pump is repair now and service is good
2 novembre 2023
Non scritta su invito
Risposta di Lubi Industries LLP
Hello,
Thank you for reaching out, and we appreciate your feedback! We're pleased to hear that your complaint (Complain no. 59831) has been resolved and that you found the service to be good. If you have any more comments or if there's anything else we can assist you with, feel free to let us know. Your satisfaction is important to us.
Best regards,
Lubi Pumps
Risposta di Lubi Industries LLP
Hello,
Thank you for your positive feedback! We're delighted to hear that you had a good service experience, and we're proud that our team provided prompt and effective service on just one call. If you have any more comments or if there's anything else we can assist you with, feel free to let us know. We appreciate your support!
Best regards,
Lubi Pumps
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