My wife and I were buying a new home after living in our current home for the past 34 years. Navigating the mortgage market could have been very stressful for us. Our realtor recommended we speak to K... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Bri was outstanding and ensured we were comfortable and understood each step of the process! Her level of communication is something you typically don’t receive these days! She is the main reason we a... Leggi di più
Their customer service is off shore, with people who have little understanding of American English. No supervisors are available. To make an on line payment, you have to go through an outfit called... Leggi di più
L'azienda ha risposto
Dan Krych was amazing in every aspect of this loan. He was professional, clear and concise. Wonderful to talk too and made it all possible thanks to his persistence on making this happen where others... Leggi di più
Dettagli dell'azienda
Informazioni su Lower
Scritti dall'azienda

Informazioni di contatto
8131 Smith's Mill Rd , 43054, New Albany, Stati Uniti
- lower.com
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 90% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Trust to me is the most important…
Trust to me is the most important aspect of any company I deal with. This is even more true when refinancing a mortgage.
I came to Matthew Mikel at Lower.com after I received a loan estimate from the largest Mortgager in the country. The interest rate on the estimate was way too high and there were significant dollars to pay at closing.
Matt looked at the numbers and was very determined to make it work for me. He made me feel like I wasn’t just any customer but like I was his most important.
He found a way to significantly lower the interest rate from that of the estimate of the other company, less closing costs and cash coming back to me at closing.
There were no surprises at closing and I could not be happier with the end result. My sincere thanks to all at LOWER and especially to Matthew Mikel
Easy to work with
Sam Berman, our Senior Loan Advisor, was great to work with on this loan. He was easy to get in touch with and always tracked down an answer to our questions if he didn’t already have the answer. We had some complicated things to navigate and Sam helped us work through one thing at a time and got us everything we needed for the loan to close smoothly.
Sam responded to my phone calls and…
Sam responded to my phone calls and emails promptly. Very professional and knowledgeable. As a Loan Officer myself, I would highly recommend.
Connor was amazing to work with
Connor was amazing to work with! Especially his attention to detail and outstanding communication throughout the refinance process! 5-Stars!
Don’t walk… run away from this company
Don’t walk… run away from this company. Uses pressure and scare tactics to push you into committing. A refi would actually cost more money yet they use incorrect numbers in their quote to make you think it’s a great deal until you ask for it in writing and see they are lying. What a waste of time and energy.

Risposta di Lower
Our experience working with Mallory…
Our experience working with Mallory Miller and Kelly Grant was exceptional. The entire process was smooth, well organized, and clearly explained every step of the way. Both Mallory and Kelly went above and beyond to make everything as easy and stress free as possible. They were professional, knowledgeable, and genuinely kind throughout the entire experience. I highly recommend them to anyone who needs assistance with their mortgage, I can’t speak highly enough about the service they provided.
John was great throughout the process
John was great throughout the process; got it done to fit our deadline with no surprises along the way.
Best loan officer and free refi for life
I had the best experience with Lower. Cat Pascual made the process easy, she was always easy to reach by text. This is my second home purchase with Lower.
I had a great and fast experience with…
I had a great and fast experience with Lower thanks to Mallory Miller and Kelly Gant. They were both incredibly helpful, responsive, and made the entire process smooth and stress-free. Highly recommend working with them!
Great Communication
My wife and I were very happy with our experience at Lower. Connor Murrell was my primary contact and was SUPER responsive to me at all points in the process. Got a fair deal with a good appraisal and was able to use the equity in my home to take care of a few things. Only small critique we had is that the underwriting process was a bit slow and dug deep...but we got there eventually. Maybe that is the norm now but there were quite a few requests. That said I would recommend to anyone looking for mortgage related products.
Connor was amazing to work with
Connor was amazing to work with. He is extremely professional and punctual. He was very clear in handling my complicated paperwork and helped my family and I close with ease. 10 stars
Jay was an honest professional…
Jay was an honest professional throughout the process from my initial contact, until the final closing procedure.
Constantly e-mailed or called me the keep me informed and answered all my questions. I will have contacts that I will encourage to use Jay and Lower.com for them to use.
Closing Made Easy with Andrew Benjamin
I can’t recommend Andrew Benjamin highly enough! After a slow and frustrating experience with a previous loan processor, Andrew stepped in and completely changed the trajectory. From the moment he took over, he was responsive, efficient, and organized.
He kept me informed throughout the entire process and worked diligently to make sure everything stayed on track. Thanks to his dedication, we made it to the finish line smoothly. What could have been a stressful process felt manageable with Andrew’s guidance. I’m truly grateful for his professionalism and support!
Lower Refinance
Jason, our loan advisor was excellent. He followed up with us on every detail. From beginning to the end. It couldn’t have been an easier process.
We had an excellent experience working…
We had an excellent experience working with Connor. He was knowledgeable, responsive, and made the entire loan process smooth and stress-free. He clearly explained every step, answered all my questions promptly, and kept me updated throughout. His professionalism and dedication made a big difference—I truly felt supported from start to finish. Highly recommend!
A superb experience
I was reluctant to refinance, but Sam Berman made the process very easy and handled everything with confidence. From day one, Sam was friendly, professional and explained all details clearly and thoroughly. When I reached out with a question or concern, he always got back to me quickly. He even took the time to respond when he was on the golf course while vacationing. My loan closed within 30 days, and I am very grateful for having had the opportunity to work with Sam.
Easiest refinance process ever
Samay Pahouja and his team were amazing from start to finish. Great experience. Second time I have worked directly with him, and so glad that we got to.
Andrew Benjamin was a pleasure to work…
Andrew Benjamin was a pleasure to work with.
I don’t usually write reviews but this…
I don’t usually write reviews but this guys did right by us. Sam Berman went out of his way including answering the phone when he wasn’t even working that day. He walked us through the process as it was our first experience and he really made it easy. Thank you guys.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







