Lower Recensioni 2648

TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My wife and I were buying a new home after living in our current home for the past 34 years. Navigating the mortgage market could have been very stressful for us. Our realtor recommended we speak to K... Leggi di più

Valutata 5 stelle su 5

Bri was outstanding and ensured we were comfortable and understood each step of the process! Her level of communication is something you typically don’t receive these days! She is the main reason we a... Leggi di più

Valutata 1 stelle su 5

Their customer service is off shore, with people who have little understanding of American English. No supervisors are available. To make an on line payment, you have to go through an outfit called... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Dan Krych was amazing in every aspect of this loan. He was professional, clear and concise. Wonderful to talk too and made it all possible thanks to his persistence on making this happen where others... Leggi di più

Dettagli dell'azienda

  1. Erogatore di crediti ipotecari

Informazioni su Lower

Scritti dall'azienda

Your place for
lower rates.

Buy - Refinance - Save - Insure

I'm buying a house I want to refinance

Let's make you a homeowner


NMLS #1124061. Equal Housing Lender. nmlsconsumeraccess.org


Informazioni di contatto

  • 8131 Smith's Mill Rd
, 43054, New Albany, Stati Uniti

  • lower.com

4,5

Eccellente

TrustScore 4.5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 90% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Refinance Review

Nick makes the process smooth from start to finish and is quick to respond to any questions you have. I have refinanced with Lower twice now and would gladly recommend Nick to anyone .

4 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Unsolicited cold calls even though I am…

Unsolicited cold calls even though I am on the Federal Do Not call registry. Would never do business with a company that doesn't understand that doing this is a violation of law and my privacy.

25 febbraio 2026
Non scritta su invito
Logo di Lower

Risposta di Lower

Hello Patrick, Thank you for providing your feedback. We want to apologize for any unmet expectations. You had previously worked with our company in the past. We have removed you from our calling list. We have shared your experience with the appropriate parties. If you would like to provide more information, please contact us at your earliest convenience at care@lower.com. Thank you - Lower.com Customer Care

Valutata 5 stelle su 5

God is Good!!!

I cannot say enough good things about my experience with this lender. From start to finish, they were knowledgeable, patient, and extremely responsive. They took the time to explain all of my options and ensured I felt confident in every decision. I truly appreciate their professionalism and dedication and would absolutely work with them again. Thank you!!!

16 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Watch out for Nico and new disclosures

A week into the process, we receive an email that we need to sign new disclosures. No conversation or email what this is about. We log in to review the new disclosures, and in the small print, we see that Nico has included that our FICO score dropped and they need .75% point because of it. Which is ridiculous because our scores have actually gone up. After reviewing the form, he took $5,000 out of our escrow account and put it in the origination column. Then I questioned him about it and he said he didn't know anything about it. He is a liar. I told him to close the file and want the appraisal we had to pay for.

25 febbraio 2026
Non scritta su invito
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Risposta di Lower

Hello Lynn, Thank you for providing your feedback. We want to apologize for any unmet expectations.
Based on your initial credit profile based on a soft pull with TransUnion, we generated intial pricing and sent you out disclosures. However, based on a tri-merge credit report, your Equifax score was 20 points lower than you TransUnion Score. Thereby effecting the pricing for your loan what was available in the market. To keep your rate and payment the same, points needed to be applied.
As far as your Prepaids and intial escrow accounts, those were updated by our operations team to reflect more accurately based on tax amounts and due dates.
We have shared your experience with the appropriate parties. If you would like to provide more information, please contact us at your earliest convenience at care@lower.com. Thank you - Lower.com Customer Care

Valutata 5 stelle su 5

Couldn’t do it without them!

Mason and Sam were absolutely incredible and diligent in there efforts to push my refinance all the way to the finish line despite my current mortgage company gumming up the works as much as possible. These guys really made it happen! Couldn’t recommend them more!

23 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Go with Joe!

Working with Joe on our refinance was a Godsend. He was with us through every step of the process and tolerated all of or questions and concerns.

21 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing

Amazing! Landon and his team made the process easy and stress free from start to finish

13 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Owen Dysart highly recommend

I had a fantastic experience working with Owen Dysart. His communication was outstanding, consistently keeping me updated on the progress of the file. My client was very pleased with his approach, as Owen made the entire process clear and easy to navigate. I highly recommend him for anyone looking for a smooth and efficient experience!

30 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Felt at ease with Lower

The consistent and regular communication with Lower throughout the loan process made me feel at ease. I NEVER wondered "What's going on?" Anna is very compassionate, always willing to answer questions, and if necessary, get to the bottom of something.
I'll refinance again if/when rates dictate...partially because Lower makes it so easy and comfortable to do.

10 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Absolutely the BEST experience!!

I am an older woman raising a young child, I was making a cross-country move in the beginning of December. The cards were not exactly in my favor, but with Jack Tomlinson at the helm, the procession was SO smooth. He was available at all times, even with the holidays going on. It was my first home purchase and he just kept giving me the right answers and help. Massive kudos going to Jack and his team at Lower.com.

10 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Conner Murrel should be made president…

Conner Murrel should be made president of your company. He went beyond the call of duty in responding to my needs and wishes. I am a klutz as far as far as online technology is concerned. Conner bent over backwards to help me. Connor’s patients with me was extraordinary.

2 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Casey Granston and his team are the BEST!

Casey Granston and his team are the BEST of the BEST! Process was super-efficient, they kept me on track with what needed to get completed, and everyone's communication was thorough and very responsive. The experience was nothing, but positive. 5-stars and will definitely use them for any mortgage needs!

21 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Most compassionate team…

My husband and I were in a scary position of leaving our home of over 15 years. Blair, Tom, Adam and team ALL made us feel like they cared about US! We couldn’t have asked for more compassionate and reliable ppl. I wish we could work with them all the time for other matters in life. Things would run smooth as butter with this team at the front! Thank you all so much!

17 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Everything you need is here

A mortgage process is daunting. Lower makes the process so much easier because they know exactly what is needed and when. They really partner with you to make it happen. We highly recommend.

25 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

first off

first off, a young inexperienced loan officer named Mason, misquoted me by several hundred dollars on the appraisal, saying our loan was solid, so I agreed to order appraisal..and then saw it was $700...not $500, and after all that, we get denied. He promised the moon but cant deliver squat. Underwriters also are not very knowledgeable there in Ohio...kept asking for forms that were right in front of them...DO NOT RECOMMEND...at least, don't use this guy

12 dicembre 2025
Non scritta su invito
Logo di Lower

Risposta di Lower

Hello Jenny ,

Thank you for providing your feedback. Lower strives to provide the best service for all individuals and we apologize for any unmet expectations. We take your complaint seriously and we will review your concerns with the appropriate parties.

We know that applying for a mortgage loan can be laborious and time consuming. As a licensed mortgage lender, we too become frustrated with the numerous compliance requirements of federal and state consumer protection laws. But such laws are ultimately designed for your protection to ensure consumers maintain the ability-to-repay the proposed mortgage debt.

We understand there may have been a breakdown in communication by and between you and your assigned mortgage loan originator.
If you would like to share any additional information please email care@lower.com
Thank you

Valutata 5 stelle su 5

Amazing Experience with Lower!

Amazing Experience with Lower!

I recently applied for a loan through Lower, and I couldn't be more pleased with the process! From start to finish, everything was seamless and user-friendly.

Uppermost, I use ProofOfStatement AI bank statement. This feature made it incredibly easy to verify my income and financial status, significantly speeding up my approval process. With just a few clicks, I was able to upload my bank statements securely, and I received my loan approval promptly.

The customer service team was also fantastic—super helpful and knowledgeable, ready to answer all my questions. They truly care about their clients and ensure that the experience is as smooth as possible.

If you’re looking for a hassle-free loan experience, I highly recommend using Lower and utilizing ProofOfStatement ai for proof of funds. It made all the difference for me! Thank you, Lower, for your exceptional service!

1 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Joe Costello at Lower.com

Joe Costello was very knowledgeable, competent and professional. He was also kind a patient with our request for a home mortgage refinance which followed through to a successful closing. Hi help was greatly appreciated.

24 novembre 2025
Non scritta su invito

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