My hatobox came beautifully packaged. I love all the goodies inside, the Ankara notebook print is gorgeous and The chin chin and chocolate was really tasty (I've developed a bit of an addiction to Chi... Leggi di più
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Love, yours truly never disappoints! Got a Valentine’s Day gift for my partner and as usual, the packaging was great and the deliver was quick. The goodies inside the box were even better, all his f... Leggi di più
I had a nice experience. I ordered flowers for someone from outside of Uk. They got them delivered on time
Disgusting service, ordered on the 14th December is yet to be dispatched! No email no communication Money has been taken nothing delivered Your response is all lies
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Treat your loved ones with gifts to mark the moments that matter. From chocolate gifts to pamper boxes from Love, Yours Truly.
Informazioni di contatto
N/A, N/A, London, Regno Unito
- loveyourstrulygifts@gmail.com
- loveyourstruly.co.uk
I had a nice experience
I had a nice experience. I ordered flowers for someone from outside of Uk. They got them delivered on time
17 aprile 2024
On time and delivered what was expected
8 marzo 2024
I ordered myself a mystery gift box as…
I ordered myself a mystery gift box as a treat. Lovely items. Very pleased. Will do it again for myself and others
12 marzo 2024
Non scritta su invito
Superb, will order again.
Thank you, the products were delivered on the day I requested.
29 gennaio 2024
Disgusting service
Disgusting service, ordered on the 14th December is yet to be dispatched!
No email no communication
Money has been taken nothing delivered
Your response is all lies
14 dicembre 2023
Risposta di Love, Yours Truly | www.loveyourstruly.co.uk
14 Dec 01:23 Customer submits order via website
14 Dec; 0953 item was dispatched and tracking number was sent to customer (you can't generate a royal mail tracking number without shipping the item )
20 Dec, 20:38 : customer notified us the item hadn't arrive
20 Dec, 20:47 : we advise customer we will investigate and circle back
20 Dec, 22:56 customer is offered a replacement or refund
22 Dec: 04:47 & 04:48 customer demands a refund after sending emails threatening to go to Facebook and Google Reviews inspite of being offered a refund
22 Dec: 06:31 & 06:32 Refund is issued and 2 emails are sent to customer to advise the refund has been issued
22 Dec: 06:21 customer sends another email detailing feedback
22 Dec : 08:41 customer submits this review.
You should have received an email earlier this morning to confirm your refund. This customer's situation was an anomaly. The parcel was sent and the tracking details were shared with the customer. Royal Mail misplaced the parcel. They were promptly offered a refund and or a replacement, as always thanks for being so candid, forthcoming and transparent with your feedback. It's been a pleasure. Merry Christmas and blessings to you and your loved ones this holiday season 🎄
Great company, and customer service. Lovely gifts for all events.
Great company, with lovely gifts for all events. Good selection, and value for money. Either it’s for family or business clients, we use them all year around. Thanks for all your help, and we will spread the word as your company and customer service never lets us down. Keep it up, and we wish you continue to grow.
1 novembre 2023
My order 1346
My order 1346, arrived on time and was amazing quality. Brought an amazing smile to the mother of my children. Highly recommended for great service and quality gifts. Thank you 😊
15 marzo 2023
Non scritta su invito
I ordered from love yours truly sitting…
I ordered from love yours truly sitting in India and indeed was surprised with the kind of service received and the responses from their team.
26 gennaio 2023
Non scritta su invito
The BEST gift hampers!!!
LYT will be the only place I order any hamper gifts from now on. Hands down THE BEST. The quality of items, the detail, design, delivery and care put into these hampers are unmatched.
You will not be disappointed!
Thank you LYT!!!! X
1 dicembre 2022
Non scritta su invito
Great delivery and nice gift
9 marzo 2023
Non scritta su invito
Easy to order on the website and my…
Easy to order on the website and my daughter loved the gift!! Delivery was quick and on time so very happy with the purchase the only thing was you can’t write anything in the message box to say who the gift came from so, I think it maybe a problem on the website other than that was great!
10 febbraio 2023
It really very good before odder I very…
It really very good before odder I very scared how was the service this nd that but now when my odder come I m so happy they are very good
7 febbraio 2023
Non scritta su invito
Satisfied with the purchase and reached…
Satisfied with the purchase and reached on time which was the best thing
10 gennaio 2022
Non scritta su invito
Amazing service and product!
13 aprile 2022
Non scritta su invito
Love
Love, yours truly never disappoints! Got a Valentine’s Day gift for my partner and as usual, the packaging was great and the deliver was quick. The goodies inside the box were even better, all his favourite chocolates!
Thank you x
18 febbraio 2022
Great services
15 febbraio 2022
Fake flowers were delivered instead of…
Fake flowers were delivered instead of real ones. Very disappointing gift .
11 febbraio 2022
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