Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

i put an order from this company. (six pair of shoes/boots) i should have known better1 No paypal payment available , which should have alarm bells sing....I went ahead and did not have an acknowledg... Leggi di più

Valutata 1 stelle su 5

sitio falso, me vendieron glicerina para hacer jabones artesanales con otra web pero no contestan ni mandan el pedido.

Valutata 1 stelle su 5

Item ordered never sent, didn’t reply to my constant messages or emails asking for a refund. Only got money back by disputing with my bank. Didn't even send order and kept telling me it would be sent,... Leggi di più

Valutata 1 stelle su 5

Fraudulent site. I paid for my order and a month later they updated that it was delivered, however I did not receive anything. When I complained their response was that it was delivered somewhere!!!!!... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

1,1

Pessimo

TrustScore 1 su 5

118 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

And they all lived happily ever after..

Yesterday I received an order to say that LoveClothing were doing 75% off everything! I was crazy excited so obviously I jumped right on board and placed my order for next day delivery at 11AM.
This morning I woke up and realised my order hadn't been dispatched!

Upon e-mailing what I believed to be the support email address, I received a response from the Owner of LoveClothing, Adam, who advised me that my order wouldn't be dispatched until tomorrow! I was really upset.. And I'm also very grumpy today after only an hour and a half sleep, and a very stressful month at work so I was fairly unhappy, and sent quite a stern e-mail response, along with many stroppy tweets!

Adam rung me within half an hour and had personally packed my order and taken it to the Post Office to make sure I received this tomorrow, as I am due to leave the country tomorrow evening.

So, I think it's safe to say I was probably one of them really horrible customers that we all moan about, and that's not me at all! I felt like my mother! Ha ha.

Either way, I cannot fault the service I received and I really look forward to receiving my order, and also the new and exciting plans for Love Clothing!!

12 ottobre 2016
Non scritta su invito
Valutata 2 stelle su 5

Very dissapointing

I ordered 9 things from Love Clothing and first of all only 5 things came. I also got three of the same top and I'm not sure if I was charged or not as I never received a reciept just an email that said my tracking number. I didn't create an account( I paid through Amazon) so I have no idea what my actual order was. The things I actually did get were really bad quality.

29 agosto 2015
Non scritta su invito
Valutata 2 stelle su 5

Total fail

I ordered a pair of boots like a moth ago or so and they haven't told me anything about it and as i was worried about it wrote three messages trough the site and another one trough one of their e-mails and haven't got any replay to any of those. Now i paid 30 dollars for a pair of shoes that never arrived and i certainly don't know if will. I feel deceived and robbed.

31 luglio 2015
Non scritta su invito
Logo di Loveclothing.com

Risposta di Loveclothing.com

Hi Lina,

Please accept my apologies for any issues you have had shopping with us, but i have looked through our inbox and we have been in contact with you already and i have included the last message which we have not received a reply to below which was sent to mp.gonzalezgomez@yahoo.es. We feel we have done nothing wrong in this situation, as i have written above we have not received a reply from you which is why you have not received your shoes yet (remember we have also sent out another pair to you already which you have claimed have gone missing during transit)

"Hello Pilar,

Yes we will be able to do this. If you confirm your full address and send shipping costs to paypal@loveclothing.com."

Valutata 5 stelle su 5

Love it!

Orderd my first item from love clothing.. It was easy to purchase and arrived quickly as I am in the United States. It was exactly as it looked online and I was so happy to get it.

24 marzo 2015
Non scritta su invito
Valutata 5 stelle su 5

Happy with clothes and service

A hassle free shopping experience, quality clothes from clothing ranges I hadn't seen before, and at great prices. Website was easy to navigate and clothes were delivered very quickly with no problems, would recommend and use again

24 marzo 2015
Non scritta su invito
Valutata 5 stelle su 5

Brilliant

I placed my first order and had the parcel within a few days it was brilliant service.
My daughter was very happy with the product.

23 marzo 2015
Non scritta su invito
Valutata 5 stelle su 5

Best Experience!

It was Super easy for me to find something cute and simple to wear that could go for the spring/fall season! the item is still yet to come but I'm so happy with the easy checkout and fast dispatch even though I ordered from America! I will deffinatly be coming back for more! :)

23 marzo 2015
Non scritta su invito
Valutata 5 stelle su 5

Good service

This is the first time I've used Loveclothing and I had no problems, my order arrived on time and I'm pleased with my purchases, would recommend.

23 marzo 2015
Non scritta su invito
Valutata 2 stelle su 5

First shopping experience wasn't perfect

I ordered a t-shirt for my little sister and unfortunately after I paid I received an email from customer services to say it was out of stock which was disappointing. Customer services were helpful and did arrange for a refund as soon as they could.

23 marzo 2015
Non scritta su invito
Valutata 5 stelle su 5

Amazing

I love this website so much , good quality and perfect customers service 😀😀😀 so happy !!!

14 novembre 2014
Non scritta su invito
Valutata 5 stelle su 5

Love this site

Placed my first order last week and already got my items, was very pleased with the items and also got some love hearts with my order which is a bonus. Would recommend the site to anyone as the mobile site is really easy to use and a good shopping experience all round :)

17 ottobre 2014
Non scritta su invito
Valutata 5 stelle su 5

Just keeps getting better :)

I have been shopping with loveclothing for a while now and all i keep seeing is new styles that i seem to like more and more each time i check back on the site. Cant wait untill next payday so i can get some more clothes especially like the new parkas :)

3 settembre 2014
Non scritta su invito
Valutata 5 stelle su 5

Love the products!

Came across the site trying to find somewhere else to shop online as i have had bad experiences with previous websites, found this site with good prices and made my first order. Got my good quality items quickly and had no issues! :)

14 agosto 2014
Non scritta su invito
Valutata 5 stelle su 5

Quick & Safe Website!

I had no problems purchasing from LoveClothing. The website is easy to use. They kept me updated on my order progress. The delivery quick and on time. Recommended to a few friends already, very happy.

13 agosto 2014
Non scritta su invito
Valutata 5 stelle su 5

Absolutely fantastic.

This clothing site just has so much diversity. It's got more affordable clothes but also those Jeffery Campbell's for when you want to treat yourself. I love seeing loveclothings Instagram posts to keep me up to date on new arrivals and I adore just looking through their collections even if I'm not buying anything. The "Lottie with Love" collection is incredible as Lottie is a younger girl who can offer some guidance in clothing items and accessories to girls who may not be sure what they want. Incredible website and I will definitely be shopping here for a long time.

14 giugno 2014
Non scritta su invito
Valutata 5 stelle su 5

Best stylish clothing website ever! Love clothes, LoveClothing

In my opinion, Love Clothing is the best online clothes shop and has all the latest fashion. I have never had any problems with the website and it is so easy to purchase items and there is a massive range of clothes to choose from. I absolutely love the dresses and the Jeffrey Campbell's because they are so individual and unique and that's why I love LoveClothing.com :) xx

23 maggio 2014
Non scritta su invito
Logo di Loveclothing.com

Risposta di Loveclothing.com

Hi Megan,
Thanks for your review, we appreciate your comments.
Hope to see you shopping with us again soon :-)
Victoria
www.loveclothing.com

Valutata 5 stelle su 5

An amazing store, cannot fault it!

I adore love clothing! The clothes are great and delivery is really quick, i received mine 2 days after ordering. I love everything I have bought and can always rely on love clothing to have great items on sale, it's always the first site i look on when i fancy some new clothes! The best online clothes store out there!

22 maggio 2014
Non scritta su invito
Logo di Loveclothing.com

Risposta di Loveclothing.com

Hi Manon,
Thanks for your review, we appreciate your comments.
Hope to see you shopping with us again soon :-)
Victoria
www.loveclothing.com

Valutata 1 stelle su 5

Poor customer-service

I ordered 2 items. 1 of the items was wrong (I ordered a lightbrown belt but they sent me a darkbrown belt instead). I returned the belt, which was pretty expensive as the Company suggests that items are returned with a tracking-number. - I did receive the right belt a week later or so, but they didnt cover my returningcosts, they havent even answered my complain, which I've sent twice.

That is the worst thing a company can do to their customers: ignore them!

They didnt even offer me a discountcode, which I know other companies do.
I will now return to ASOS-shopping and other sites that I know I can correspond with in case of problems. And I will forget everything about shopping at loveclothing again.

15 maggio 2014
Non scritta su invito
Logo di Loveclothing.com

Risposta di Loveclothing.com

Hi Britt,

Thank you for your review, we are sorry to hear that you are upset with the service you have received.

Thank you for your feedback and for advising us of your thoughts and feelings, we are working hard to improve all areas and take on board comments which we can use to improve.

Regarding the exact issues that you are not happy with we apologise for these and all of them have resolved and improved.

With the new systems and processes we have implemented over the past few weeks we are hoping you shall see the improvements made, and we are continuing to work hard to improve our service, to make shopping in our store more enjoyable and straight forward for our customers and ensure a happy and hassle free experience for everyone.

I hope that you do not judge our store now based on the previous past experience you had because of those issues and that it does not put you off shopping with us again. Should you wish to experience our improved service I can offer you a discount voucher towards a future order and hope that you could place a new review detailing the positive experience hopefully received.

Regards
Nathan

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più