Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

This company has possibly the best customer service ever! Alyssa was incredibly responsive and helpful with my questions. She was prompt and friendly when I made an error ordering. She fixed everythin... Leggi di più

Valutata 5 stelle su 5

We were really excited about this cup as a gift for our sports kids, thinking it would give them a big morale boost. Sadly, shipping and handling can be a bit hit-or-miss, and the cup didn’t arrive in... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I purchased a LoudCup after a mom that saw me with it at my son’s hockey game and loved it, so I decided to get one for her. Unfortunately, my initial order was lost in transit, but their customer s... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Just received loud cup and it was not was I was expecting. Feels incredibly cheap and the loud horn isn’t as loud as the online videos make it to be. I was planning on buying more for a bachelor party... Leggi di più

L'azienda ha risposto

4,3

Eccellente

TrustScore 4.5 su 5

82 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 90% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing Customer Support

This company has possibly the best customer service ever! Alyssa was incredibly responsive and helpful with my questions. She was prompt and friendly when I made an error ordering. She fixed everything quickly and kindly. Would deal with this company any time!!

11 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

They really listened to me and…

They really listened to me and understood the situation. It was an accident upon the first use of my cup --- I was saving it for my grandson's baseball game. Fell right out of the holder and cracked.
Again .... thank you so much!

7 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

I emailed the company to change the…

I emailed the company to change the shipping address. I recieve a quick response with a resolution. I will order again

18 aprile 2026
Non scritta su invito
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Risposta di Loudcup

Hi Keith!

Thanks for the positive review!

We appreciate your support and please don't hesitate to reach out should you need more help!

Valutata 5 stelle su 5

Great service after initial delivery issue

I purchased a LoudCup after a mom that saw me with it at my son’s hockey game and loved it, so I decided to get one for her. Unfortunately, my initial order was lost in transit, but their customer service team handled the situation quickly and professionally.

I really appreciated how responsive and understanding they were. It’s clear they value their customers and stand behind their service. Mistakes can happen, but what matters is how a company makes it right, and they absolutely did. I would definitely order from them again!

14 aprile 2026
Non scritta su invito
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Risposta di Loudcup

Hi Vanessa!

Thanks for the positive feedback.

We're thrilled to know you were pleased with out support.

Please do not hesitate to reach out to us should you need our help.

Best,
Customer Experience

Valutata 1 stelle su 5

Terrible service

Terrible service, I ordered a cup and it never delivered for 2 years, then when I was reminded it never showed I asked for another only for it to be delivered across the country in New Hampshire after I payed AGAIN for the shipping of the second cup.

P.s. I cannot even go back far enough to the original purchase date on this form for the date of experience. Real trouble was November of '24

10 aprile 2025
Non scritta su invito
Logo di Loudcup

Risposta di Loudcup

Hello Kristian,

Sorry to hear that you didn't get your order.

Our team is happy to look into this for you. Please email your order details to hello@theloudcup.com and we will get this sorted.

Thank you!

Valutata 5 stelle su 5

My order went to an old address

My order went to an old address. They replaced my order and had great customer service. I would recommend. I love companies that take their customers seriously.

28 marzo 2026
Non scritta su invito
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Risposta di Loudcup

Thanks for the feedback and support! Please feel free to reach out should you need more help!

Valutata 5 stelle su 5

The customer service team was polite…

The customer service team was polite and worked quickly to resolve my problem.

27 marzo 2026
Non scritta su invito
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Risposta di Loudcup

We truly appreciate your feedback and support! Don’t hesitate to reach out if there’s anything else we can help with.

Valutata 5 stelle su 5

I placed an order with an incorrect…

I placed an order with an incorrect shipping address. I notified the Loudcup team, received a quick response and they were able to rectify my error. G

25 marzo 2026
Non scritta su invito
Logo di Loudcup

Risposta di Loudcup

Thank you for your feedback and support! Let us know if you need anything else.

Valutata 5 stelle su 5

Exceptional Customer Service

We were really excited about this cup as a gift for our sports kids, thinking it would give them a big morale boost. Sadly, shipping and handling can be a bit hit-or-miss, and the cup didn’t arrive in the best shape. I got in touch with Loudcup, told them what happened, and sent over some photos. They were super quick to get back to me and fix the problem. Their amazing customer service made everything go so smoothly, turning a potentially frustrating situation into a great one. I’m definitely planning to buy more from them in the future. Highly recommended!

24 marzo 2026
Non scritta su invito
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Risposta di Loudcup

Hi Cruz!
Thank you so much for your kind feedback and support—it truly means a lot to us! Please don’t hesitate to reach out if you need anything at all.

Valutata 5 stelle su 5

I love these cups. My kids go crazy.

I ordered two in 2024. Then ordered a new one with the lid, straw lanyard, and number sticker. I am super excited!! These cups are really fun and greatly priced. I had some questions and they helped me with everything I needed and felt genuine. (You don't get stuck talking to robots) this company is great. Thank you all again!

16 marzo 2026
Non scritta su invito
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Risposta di Loudcup

Great feedback! Your support means so much to us,thank you! Please feel free to reach out anytime, we’re happy to help.

Valutata 2 stelle su 5

Not what you expect it to be

Just received loud cup and it was not was I was expecting. Feels incredibly cheap and the loud horn isn’t as loud as the online videos make it to be. I was planning on buying more for a bachelor party but after reading other negative reviews, going to skip it. Now if they created this in a stainless insulated version, I’d be all over it. I’m sure in a year or two there will be a better option. I think this product has a lot of potential but current model is not worth the hype.

10 marzo 2026
Non scritta su invito
Logo di Loudcup

Risposta di Loudcup

Hello Myles! We're sorry the LoudCup didn't meet your expectations. We understand and value your feedback. We will share this with the appropriate team.

To help with your concerns, kindly e-mail us at hello@theloudcup.como.

Thank you!

Valutata 5 stelle su 5

Jay was amazing

Jay was amazing. He helped me even though he was literally getting off of a plane. Had a replacement sent to me right away and I appreciate the excellent customer service and that Loudcup cares about its customers.

28 febbraio 2026
Non scritta su invito
Logo di Loudcup

Risposta di Loudcup

Thanks so much for your kind support. Let us know if you need more help!

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