Lothian Buses Recensioni 

So rarely on time, so many no-shows. Bus tracker can screw you over pretty well as it’s often not accurate. Get it sorted.

Your bus tracker is one of the least reliable in Europe.
In the last few months, Google and other third parties have been better at tracking your own buses than you have.
There are no excuses is the world for having to wait 45 minutes for a bus that never comes in a city like Edinburgh.
Honestly...get your s together.

6:30 72 never showed, should not have to wait an hour and a half for a bus after a full day work.

Not one driver can tell time. All this new technology telling you when the bus is due, not one is accurate. If you're dependant on public transport for work then leave 48 hours early for a shift, you might still make it.

İ Drive 45 minutes each way to meet up with most unhappy people of my life. They said to me I can apply again after 6 months 🥹🥹😂 I wasn’t joking they really said

Yet another bus journey from hell on 43 bus service last night. Driver couldn't care less for passengers, other road users or road conditions. From Edinburgh to Queensferry 8pm last night, driver drove as fast as he possibly could, ignore speed bumps, constantly had to slam on breaks in order to stop. Roads around queensferry should be 20 mph, but not to this guy. Along Scotstoun avenue must have been 60 at least

I was dismayed to see the bus at and didnt think l would get it,but the kind driver saw me and patiently waited .This was outside tesco recycling in bathgate . Thanks to the driver ....

used the 21 service for over 20 years - it's alarming how often buses scheduled become ghost services.
They no show or come 2 and 3 at a time with the blame by c.s. being road works every time.
NOT POSSIBLE to be continuously late or not existing over 20 years ,to be the same reason and yet never plan their timetable better !
they have a legal obligation to put on services and buses to their schedule.

why do bus drivers let people stand at the front of the bus when there is plenty space up the bus. People have to fight there way on and of the bus as they all hang about the front

Overveiw: I have been using lotiian buses for over 2 years now, been a polite and respondiful costomer. Got the respect of a 1 year old by my bus driver. To the bus driver today at 8:00 driving the number 5 at Oxgangs Road North. You almost clamped my hand into the door and left when I was standing right in front of the door waiting to get on. Then you just left without me or an apology. Will not be using your service any more

Bullying thug of a bus driver told me to leave the bus because I said that their bus times screen didn't work. Simple statement of fact but he shut down the engine on the crowded bus, came upstairs and told me to get off. Be warned if you get on an LRT bus that that it appears that the bus drivers have been given carte blanched to throw their weight around pretty much as they please. If you were ever thinking of favouring public transport as a more socially responsible way of travelling in Edinburgh then bear in mind that you are putting yourself in the hands of these people. They appear to have utter contempt for the public. Use your car unless there is no other option.

X27 to east calder very courteous driver showed interest in passengers helping people to find correct stop to get off and also helped someone who was upset
Definitely above and beyond

Their own bus trackers cannot track their own busses!

It's mayhem! I was sat at a bus stop telling me there are no busses for 20 minutes, and another (more reliable app) telling me there were 3 busses due to the stop.

I got on the bus in two.

Moral of the story is, believe in the bus drivers, the people in charge are incompetent fools who can't tie their own shoelaces!

Recently I have had to make use of Lothian Country buses & Lothian buses. Probably one of the best services in Scotland when it comes to pricing and cleanliness. Been on some really dirty bus services and Lothian is by far the cleanest local bus service.
Most drivers are friendly and provide a good service. Traffic and delays are inevitable for any and every bus service.

As someone who just moved to Edinburgh i take about 1-3 trips a week and it is fab clean buses and great services on the other hand you need to be aware of that there's little kids crying sometimes but anything else is great. Love it

Used to be a great company. Now running late constantly. I know the city is full of roadworks, which isn't the bus company's fault, but you'd think they would put on extra service etc. Instead charging more for less service. Also many of the drivers are really rude and arrogant. Some even feel it appropriate to make sexist/misogynistic comments. It's a shame as there a stone cracking drivers in amongst them, but overall as a company they have gone downhill and I'm no longer proud to have them as my local bus company.

I use the 22 towards Granton Harbour from Morrison Crescent as part of my commute to work it’s always really reliable and the drivers on that line are always great but today stood out I was in a rush due to the horrendous weather and was already delayed an hour because of my. As I went to get in the bus at around 9:45 ish my card was playing up but the driver allowed me on until it was sorted that trust and patience from the driver really did make my day and cleared my mind from the stress of that morning. Customer service that really make you feel that like that is rare these days so to the driver on that bus thank you, you are a star

I go on bus many times a day and it is my main transport and for some reason the buses just leave, I am calling it correctly and I know there is space but I have been late to many of my classes and meetings because the bus driver is too lazy too stop

27/9/23. Finished work at 2200, service 4 was due at 2223. No delays on tracker. And for the umpteenth time the bus just falls off the map. Shocking service, I won't connect to my bus now and neither will the young lady who is also waiting. It always seems to be the 4 that has the most disappearing buses. Absolute joke of a service that I pay £66 per month for. Get a car, do not use the service if you can avoid it, it's now 15 minutes since my bus was due and the tracker is useless.

Awful experience, truly appalled at how rude and unkind the bus driver on the number 11 route passing Morningside primary at 6.50pm today was. With a young mum and her baby, at dusk. The driver told us to get off - no offer of alternative transport - because a wheelchair user needed to get on. Both fitted into the space, however the driver proceeded to shout at us until a member of the public stood up and told him it was completely ridiculous to expect us to find another transport mode in the dark with an 18 month old baby and her pram. Truly shocked and disappointed. Not a family friendly or an accessible service. (Have photos of bus’s number plates if they are interested).