Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Despatch of goods was very impressive, quick. However, one top sent was the wrong colour, the other had a hole in it. No phone number to contact the shop- very unusual .... and no response to my ema... Leggi di più

Valutata 5 stelle su 5

This is new ski shop in London is really fab! The selection is large and at all price points so options for everyone. The staff are super helpful offering flexible exchanges or refunds if a Christmas... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Last February I was wandering down the Kings Road vaguely thinking that i needed to replace my disintegrating ski jacket. Then my wife spotted teh pop up at 129 and we went inside leaving half an hour... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Service is slow. I bought a jacket online which didn’t fit. I wasn’t able to return easily as the return policy or process wasn’t clear. Someone finally contacted me and sent a return label but 12 day... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per sport invernali
  2. Negozio di abbigliamento activewear
  3. Negozio di abbigliamento
  4. Negozio di abbigliamento e attrezzature outdoor
  5. Negozio di abbigliamento per esterno
  6. Negozio di sci

Scritti dall'azienda

Ski and winter clothing store with an exclusive selection of winter sports brands. Shop the new collections from over 30 ski brands including Perfect Moment, Goldbergh, Fusalp, J Lindeberg, Rossignol, Falke, Hestra, Icebreaker, Oakley, Vuarnet amongst many more. Discover our store in London, where we will transport you to the mountains and you can discover the brands you usually only see in resorts. Our expert staff will be on hand to help with anything you need.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

202 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 20% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Experience

Having visited The London Ski Company stores in Chelsea and Mayfair I decided to place an online order. I made a mistake with the order but it was resolved really quickly with a friendly e-mail from Joe. Fantastic range of quality ski wear and great customer service. I would highly recommend.

27 febbraio 2025
Logo di London Ski Co.

Risposta di London Ski Co.

Many thanks for taking the time to review us, Nicola! We're happy you're pleased with your product

Valutata 5 stelle su 5

Item as described

Item as described, and a very fast delivery. Good communication.

27 febbraio 2025
Logo di London Ski Co.

Risposta di London Ski Co.

Thanks for taking the time to review us!

Valutata 5 stelle su 5

Online purchase

I liked the product , the site was easy to use and delivery prompt

5 febbraio 2025
Logo di London Ski Co.

Risposta di London Ski Co.

Thank you for the 5* review, Brian!

Valutata 1 stelle su 5

Terrible customer service and extremely…

Terrible customer service and extremely poor communication.
I purchased a pair of ski mittens online and paid extra for next day delivery.
Despite receiving email confirmation of my order (and funds leaving my credit card) immediately, the mittens were not shipped and there was no explanation as to why from LondonskiCo.
After days of my emails and what apps going unanswered, they eventually came back to me saying the transaction had been flagged as suspicious and that’s why the mittens had not been shipped. (But why no immediate email to clarify and why take my money?)
They then offered to ship next day… five days later and more unanswered what’s apps, I’ve now finally received and email saying the mittens are now out of stock!

The whole experience has been incredibly frustrating, especially as I’ve now missed the delivery window to order the mittens from another merchant, in time for my upcoming ski trip!!

I would avoid buying anything from londonskico in future!

7 febbraio 2025
Non scritta su invito
Logo di London Ski Co.

Risposta di London Ski Co.

Thank you for taking the time to review your experience with us, we have taken steps to ensure this will not happen again.

Valutata 5 stelle su 5

Awesome service

Sadly had to return a beautiful jumper as it was too big. After a bit of confusion on my part and through emails the return process was in fact very easy straightforward and they provided great customer service and patience with myself!
Would def by again from them

31 gennaio 2025
Non scritta su invito
Logo di London Ski Co.

Risposta di London Ski Co.

Hi Gillian, Thank you for your review, we have made numerous attempts to respond to your returns request but we are not sure you are receiving our emails. Can you please re-reach out to us or call us on our store number and we can provide instruction that way. Many thanks

Valutata 5 stelle su 5

I love the sweater

I love the sweater. The material, color and style are great. The shipping service was good and fast. I am a happy customer and I will buy from this company again.

18 gennaio 2025
Logo di London Ski Co.

Risposta di London Ski Co.

Thanks for taking the time to review us Sindy!

Valutata 5 stelle su 5

Good quality hat

Easy to order , free delivery and arrived quickly. Lovely ski hat, good quality and looks fabulous on .

15 gennaio 2025
Logo di London Ski Co.

Risposta di London Ski Co.

Thanks Kim!

Valutata 5 stelle su 5

Service and selection!…

I tried to get a ski shop in Colorado to send me the turtleneck that I fell in love with. They would not take my credit card info over the phone and the turtleneck wasn’t on their website, so I went searching! Found it at London Ski Co and not only did I have it in 4 days, I saved money by shopping internationally! Will check with London Ski Co from now on, before shopping internationally the States!

10 gennaio 2025
Logo di London Ski Co.

Risposta di London Ski Co.

Thanks for taking the time to review us Angie, we're so happy you had a great experience with us.

Valutata 5 stelle su 5

I have recieved so many compliments on…

I have recieved so many compliments on my shirt. I ordered the XL because I didn’t want it to fit tight like a base layer. I am 5’9 123 lbs. loved it so much and the quality is exceptional that I ordered it in white as well.

6 gennaio 2025
Logo di London Ski Co.

Risposta di London Ski Co.

Thanks Natalie, we're so pleased you like your new item from us!

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Order was delivered before 9am the next day. Contacted the store to check product info before placing order, and received a response to query almost immediately. Will definitely order from this site again.

11 dicembre 2024
Logo di London Ski Co.

Risposta di London Ski Co.

Thank you for taking the time to review us! We're pleased you were happy with the level of service provided

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più