London Diamonds Official Recensioni 366

TrustScore 5 su 5

5,0

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Valutata 5 stelle su 5

Thanks so much James for the brilliant customer service (as always) and for the speedy delivery of the rings and even the box! Honestly so glad to have gotten use - defos the best company out there as... Leggi di più

Valutata 5 stelle su 5

James was so helpful and got back to me straight away when I had any questions. Was such an easy process, helping my dad order a ring for my mum. The ring itself is unbelievable! So beautiful! I’m te... Leggi di più

Valutata 5 stelle su 5

London diamonds service is absolutely next level. Super friendly and informative communication from James on the socials/whatsapp. I’ve also just had my stunning engagement ring resized under its life... Leggi di più

Valutata 5 stelle su 5

I can not be happier with the whole service from start to finish from London diamonds. The communication, advise, numerous questions asked and answered with re assurance and amazing customer se... Leggi di più

Dettagli dell'azienda

  1. Gioielliere
  2. Rivenditore di diamanti
  3. Designer di gioielli
  4. Incisore di gioielli
  5. Artigiano di gioielli
  6. Gioielleria

Informazioni su London Diamonds Official

Scritti dall'azienda

Bespoke ring Quote Engagement Ring Collections Wedding & Eternity Rings Why Choose Us?

London Diamonds Official is now on Trustpilot!

Established in 2017, we are very proud to have over 210,000 loyal followers on Instagram, nearly 1,000 5 star reviews on Google and make over 1% of all UK engagement rings - so it was about time we moved to Trustpilot :)

London Diamonds was born when one of our founders realised how much he had overpaid for his wife’s engagement ring.

The luxury brand he had purchased it from had inflated prices, limited choice and offered no education about diamonds.

London Diamonds has a very different approach. We make beautiful bespoke diamond engagement rings for a fair price and every ring has a lifetime guarantee, including all repairs.

In recent years, many clients have chosen to use a lab grown diamond as a more ethical and affordable way to create the ring of their partners dreams.

We are just as helpful after the sale as beforehand and every diamond is hand picked, inspected and checked by us.

We pride ourselves on being transparent and there is never any pressure or rush to commit.

We’ll be ready when you are to make your perfect bespoke diamond engagement ring.

The Perfect Engagement Ring. Without the Hassle.

Scritti dall'azienda

No Pressure. No Sales Patter. No Pretending Diamonds are Rare.
Just beautiful rings and the most responsive service you've ever received.

The LD Lifetime Warranty

No charges for resizing, servicing or repairs. Ever

We NEVER charge for repairs or tiny missing diamonds.

Other jewellers said we were crazy to offer this back in 2017.

Why do we do this? If felt like the right thing to do. Diamonds can't 'fall' or 'drop' out of a ring but NO ONE does this deliberately, so it's always an accident and we try to be as helpful after the sale as before.

90% of damaged rings are from being squashed in a door or being worn at the gym.

If you try and squash your ring with all your strength, you won't be able to, so it's MUCH better that the ring takes the damage than your finger!

If your ring is not salvageable, we'll build you a new setting for what it costs us.


Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

366 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Perfectly crafted Eternity Ring

I've shopped with James and London Diamonds a few times (once for a couple wedding bands, another for a pair of earrings and most recently for an eternity ring for my wife).

Their most recent work was nothing short of spectacular. James was really informative when giving insight into how the eternity ring would look before building it. In 4 weeks (which is very quick to build an eternity ring from scratch) James and his team delivered a perfect ring for my wife who is over the moon with how it turned out.

For me, they offer unbelievable value, James and his team have a way to make your idea and budget match up and give you the best experience out of it. I will definitely shop again with London Diamonds in the future. Thanks again!

28 febbraio 2025
Non scritta su invito
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Risposta di London Diamonds Official

Thank you so much for taking the time to write this and we'll pass it on to James and the London Diamonds team.

Valutata 5 stelle su 5

Flawless diamond, flawless customer experience

Amazing ! The team at London Diamonds Official are outstanding. Pleasant customer friendly experience, great communication and incredible results with a bespoke ring I had made ! 10/10

26 febbraio 2025
Non scritta su invito
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Risposta di London Diamonds Official

Thank you so much John. Appreciate you taking the time to write this and I'll pass it on to James and the London Diamonds team.

Valutata 5 stelle su 5

Great comany and beautiful ring

Great comany and beautiful ring. James has been nothing but helpful in the purchase, and re-sizing of the ring I bought for my Fiance. I couldn't recomend them enough!

24 febbraio 2025
Non scritta su invito
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Risposta di London Diamonds Official

Thank you so much Tom, we will pass them on to James and the London Diamonds team. Enjoy your ring and once again, thank you!

Valutata 5 stelle su 5

An exceptional ring with exceptional service

From start to finish, working with London Diamonds has been without a doubt exceptional. They were incredibly helpful and kind throughout the whole process. And the ring is out of this world beautiful. Thank you LD for answering all of my emails and instagram messages - I wouldn't hesitiate to recommend your services or rings to anyone in the future. :)

24 febbraio 2025
Non scritta su invito
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Risposta di London Diamonds Official

Thank you for the kind words Rebecca, we will pass them on to James and the London Diamonds team. Enjoy your ring and once again, thank you so much for taking the time.

Valutata 5 stelle su 5

I had been annoying (😂) James for 2…

I had been annoying (😂) James for 2 years about the ring I was going to have made for a special bday. He responded to all of my messages straight away.
The service I have received from LD has been second to none, the whole process faultless. I told James what I wanted (he was able to tell me my ring size via a photo of my hand) a diamond was sourced and a video sent to me for approval along with design drawings. I was told it would take around 6 weeks to be made, it was 4 in the end.
My husband was convinced I was dealing with scammers but is now telling everyone what an incredible company LD are that give a fantastic service and end product.
Thank you James for making getting older a little easier, my ring is everything I could have hoped for and more.

4 febbraio 2025
Non scritta su invito
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Risposta di London Diamonds Official

Thank you so much for the kind words Rachel, we will pass them on to James and the London Diamonds team. Enjoy your ring and once again, thank you for trusting us to make it for you and glad to have proved your husband wrong!

Valutata 5 stelle su 5

I couldn’t recommend London Diamonds…

I couldn’t recommend London Diamonds enough. My fiancé bought my engagement ring from here, my dream ring, and I was devastated when my ring was knocked and in result damaged. LD customer service were excellent in getting back and resolved the issue straight away. After only a few weeks, I now have my ring back and it’s like new.

Thank you again James & the rest of the London Diamond Team for the excellent customer service.

14 febbraio 2025
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Risposta di London Diamonds Official

Thank you Stephanie, much appreciated and enjoy wearing your ring. Yours was a lovely diamond and we still remember it. I'll pass these kind words on to James and the team at London Diamonds.

Valutata 5 stelle su 5

Amazing team, beautiful engagement ring!

The team at LD were so helpful from start to finish. They really didn’t stop until the deign of the engagement ring was absolutely perfect and myself and my fiancée are in love with her ring. It couldn’t be more perfect! The team are really quick with responding and always super helpful. Thank you for everyone who contributed to make my experience the best it could be

10 dicembre 2024
Non scritta su invito
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Risposta di London Diamonds Official

Thank you so much for the kind words . We will pass them on to James and the London Diamonds team. Enjoy your ring and once again, thank you for taking the time to write them as we know how busy modern life is!

Valutata 5 stelle su 5

Fantastic service from London Diamonds

Recently had an Oval diamond ring from LD. not an engagement ring, but a birthday/new baby gift. I was very much involved in choosing, but wasn’t totally happy with first ring. This was purely personal taste, I felt the diamond was too large and I didn’t feel yellow gold suited me after all. Absolutely brilliant communication and service to swop it for a smaller size diamond, platinum instead. My husband got a very quick refund of the difference in cost and the turnaround for exchange was a matter of a couple of weeks. This wasn’t a bespoke design obviously, but a website stock ring.
The ring is beautiful, James communicated brilliantly throughout, nothing was ever a hassle. If you’re having a ring from here and it’s not bespoke, you can be reassured that if you don’t like your choice, you can change it hassle free. Highly recommend this company, thanks James and LD!

7 febbraio 2025
Non scritta su invito
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Risposta di London Diamonds Official

Thank you so much for the kind words Emma we will pass them on to James and the London Diamonds team. Enjoy your ring and once again, thank you for taking the time. We know how annoying it is to wait ages for a refund when companies are so quick to take your money in the first place.

Thank you again and enjoy your ring.

Valutata 5 stelle su 5

Excellent Service and Stunning Rings!

Fantastic experience with London Diamonds! My fiance got my engagement ring here, and we just bought my wedding band. Great service and beautiful rings. Will definitely return for future jewellery!

3 febbraio 2025
Non scritta su invito
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Risposta di London Diamonds Official

Thank you so much for the kind words Sinead, we will pass them on to James and the London Diamonds team. Enjoy your ring and once again, thank you!

Valutata 5 stelle su 5

One Ring (Retailer) To Rule Them All…

I have followed London Diamonds on Instagram for years, and not only did I admire their rings but their honesty was so refreshing! It really helped navigate an otherwise very murky area - from explaining the Lab vs Mined debate; what 1 or 2 carats actually look like on a human hand, and not to mention the thought and graft that goes into every design. My engagement ring had to be from them, and so did my wedding band! Absolutely stunning both rings, I get so many compliments about them!, but without breaking the bank. The certificates of authenticity, the free resizing, and the lifetime guarantee are just cherries on an already very delicious cake; if you need/want a ring don’t go anywhere else ❤️

29 gennaio 2025
Valutata 5 stelle su 5

Amazing experience

Great experience with London Diamonds. My fiancé bought my engagement ring from here, and we’ve just bought my wedding band too. Really good service and of course amazing rings too! Will definitely be back in future for other jewellery. Thank you.

21 gennaio 2025
Valutata 5 stelle su 5

Couldn’t recommend LD more!

I will never stop recommending James and the fantastic London Diamonds team, to anyone who will listen.

From initial contact, design, delivery and then repair after an unfortunate accident, the London Diamonds team have been truly excellent every step of the way. If like me, you’re a little sceptical of an Insta-famous jeweller, I can categorically say London Diamonds will make your diamond dreams come true at a reasonable price, as opposed to the inflated high street jeweller prices elsewhere!

31 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

If I needed an engagement ring again…

If I needed an engagement ring again and again I’d pick London Diamonds every time.
I couldn’t love my engagement ring anymore but it’s the after care that separates London Diamonds from other jewellers.
I’ve needed a ring resize and then knocked my ring and my concerns were instantly resolved. I was never made to feel anything other than prioritised which goes along way after a huge purchase like a ring.
I am so grateful my ring came from London Diamonds and I tell anyone I can about them, it’s probably why my 2 sisters got their ring from London Diamonds too!
Thanks so much and we’ll be retuning for our wedding bands without hesitation.

30 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Engagement and wedding rings

We originally purchased an engagement ring and were so pleased with that, that we didn't even think twice about going back to them for the wedding ring and we were not disappointed. The level of communication and support have also been excellent

29 gennaio 2025
Valutata 5 stelle su 5

Professional and caring service

Professional and caring service from beginning to end for a purchase that is so important because of the investment and the sentiment. Would 100% recommend to anyone and everyone

7 novembre 2024
Valutata 5 stelle su 5

London Diamonds have been excellent to…

London Diamonds have been excellent to work with from start to finish. I sent some ideas of styles from their Instagram for guidance as to what I wanted and they nailed the design at the first time of asking. Communication was great, the process was straight forward and up front, they held the ring once complete so that they could deliver it to me on the day that I wanted and the packaging they sent is discrete externally and lovely internally! Even after the successful proposal, they have taken the ring back to get it resized with no extra cost and no hassle at all. Great service all round!

29 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service

Got my engagement ring nearly 4 years ago from London Diamonds. All been fine but I stupidly trapped my hand in a door and totally mangled my ring. Got back in touch and James was totally honest about my options, said they’d do their best to repair it. I’ve now got my ring back and it’s like new. Service is fantastic, wasn’t pushed into having a new setting, excellent communication & never interactions never feel like a sales tactic. Can’t recommend London Diamonds enough!

6 gennaio 2025
Non scritta su invito

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