Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

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Valutata 5 stelle su 5

Very helpful card shop owner who goes out their way to help you. Yes stock goes quick but thats because prices are competitive and they seem to get lots of repeat customers because of this. I see some... Leggi di più

Valutata 5 stelle su 5

Kind, sweet people. I can’t recommend Lockett Labs enough. My experience was professional from start to finish and you can really tell they go to great efforts for their customers

Valutata 5 stelle su 5

Thank you soooooo much for a great experience, when i come to you guys, you was polite and was smiling and asked how i was, asked what am I collecting, the conversation was lovely and smooth. You was... Leggi di più

Valutata 5 stelle su 5

Excellent experience. Good pricing and the items were sent very quickly. got my cards in a few days. Packaged well too so no damage could happen in transit. I highly recommend shop and I'm sure I'll b... Leggi di più

Dettagli dell'azienda

  1. Negozio di compravendita di figurine

Scritti dall'azienda

Lockett Labs is your UK home for TCGs, collectibles and community. Shop Pokémon, Disney Lorcana, One Piece, Digimon, Magic: The Gathering, plushies, accessories and more. Whether you collect, play, trade or just love the hobby, we’ve got something for you. Join our community for new releases, giveaways, product drops and the latest TCG updates.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

151 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(151)

36 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Now my go-to place for Pokemon Cards

Super fast (and free) delivery and everything was protected within the box. Have recommended to a friend as well as the go-to place for Pokemon cards.

7 gennaio 2023
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Risposta di Lockett Labs

We appreciate your honest review and are delighted you're happy with our service. Thanks for spreading word around too!

Valutata 5 stelle su 5

Go to place for Pokémon Cards.

I pre-ordered the New Paldea Collection from Lockett Labs. There website was easy to use and everything is priced very Competitively. Items came well packaged & arrived the weekend of release. I will definitely be using Lockett Labs again. Thank You for a great service.

27 dicembre 2022
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Risposta di Lockett Labs

You're welcome, thanks for the very positive and in-depth review! :)

Valutata 5 stelle su 5

Without Fault

Great packaging. Fast postage. Great communication. Excellent all around, would definitely purchase again!

30 dicembre 2022
Non scritta su invito
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Risposta di Lockett Labs

Thank you, we are glad to hear!

Valutata 5 stelle su 5

Flawless Experience

I cannot praise Ray and Lockett labs enough! A flawless experience end to end, fast postage, excellent packaging and great communication. If you are on the lookout for Pokémon cards this is the place to get them!

16 dicembre 2022
Non scritta su invito
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Risposta di Lockett Labs

Thank you for being a delightful customer. :)

Valutata 4 stelle su 5

Poor start....but got there in the end

Item has not even been disptached to me yet, despite being past the longest length of time stated at time of order and having had email from delivery company saying that they were expecting it. Could have got this item for less than a pound more on Amazon and had next day delivery. Not impressed.

Updated on 20th December: Currently in discussion with Lockett Labs about how to get this sorted. Will update further depending on outcome and whether or not I get the item in time for Christmas.

Edit on 30th December: Order did arrive in time for Christmas and (no thanks to Evri) was in good condition inside the packaging. Also, I am told by my son (who knows more about these things than I do) that sometimes the boxes that arrive from other sellers are not always sealed and therefore may or may not contain the original boxes items. This item was fully sealed.

18 dicembre 2022
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Risposta di Lockett Labs

*UPDATE: After finding out the issue was with the pickup point, the parcel was then taken back by us and postage label was changed to be next-day delivery so it could arrive in time for customer. Tracking and Karen herself confirmed parcel arrived before Christmas. Everything was resolved smoothly.*

Hello Karen,

As discussed over email, this is not our fault. To reference your previous review left on Evri, their service is proven to be poor and unreliable. We normally use Royal Mail however they have been more unreliable given strikes.
This is currently being sorted out for you and we'd appreciate a reconsideration of your review.

Thank you

Valutata 5 stelle su 5

One of the best out there

One of the best out there, highly recommend.

Amazing selection of sealed Pokémon and singles to grow your collection, everything arrives perfect condition and fast delivery too.

Customer service is amazing, they are very responsive and friendly, really happy with my purchases so thank you guys!

17 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

5* review

Constant communication & quick delivery. Contents turned up in condition as described. Would definitely order from them again without hesitation.

27 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

Spot on service.

Great communication before and after sale. Product was box and shipped in perfect condition. Had great knowledge of product they were selling and even helped me choose what I needed. Fast same day shipping on the item I purchased. Same about Royal Mail being slow currently, but that’s not the fault of the business by any means.

Would highly recommend and would use again in the future 10/10

12 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

5*!!!

5*!!!.
Communication was great, was provided updates every step and lovely person to chat too! Thanks again:)

1 agosto 2022
Non scritta su invito

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