Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Very helpful card shop owner who goes out their way to help you. Yes stock goes quick but thats because prices are competitive and they seem to get lots of repeat customers because of this. I see some... Leggi di più

Valutata 5 stelle su 5

Kind, sweet people. I can’t recommend Lockett Labs enough. My experience was professional from start to finish and you can really tell they go to great efforts for their customers

Valutata 5 stelle su 5

Thank you soooooo much for a great experience, when i come to you guys, you was polite and was smiling and asked how i was, asked what am I collecting, the conversation was lovely and smooth. You was... Leggi di più

Valutata 5 stelle su 5

Excellent experience. Good pricing and the items were sent very quickly. got my cards in a few days. Packaged well too so no damage could happen in transit. I highly recommend shop and I'm sure I'll b... Leggi di più

Dettagli dell'azienda

  1. Negozio di compravendita di figurine

Scritti dall'azienda

Lockett Labs is your UK home for TCGs, collectibles and community. Shop Pokémon, Disney Lorcana, One Piece, Digimon, Magic: The Gathering, plushies, accessories and more. Whether you collect, play, trade or just love the hobby, we’ve got something for you. Join our community for new releases, giveaways, product drops and the latest TCG updates.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

151 recensioni

5 stelle
4 stelle
3 stelle
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Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(151)

37 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing! And fast delivery!

Ordered a ton of Pikachu cards and every single card was mint or near mint! Delivery was FAST considering they just came back from Xmas holiday so thank you!

8 gennaio 2026
Non scritta su invito
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Risposta di Lockett Labs

Hello, thanks for your lovely review! Thanks for being an amazing customer!

Valutata 5 stelle su 5

Amazing business and expert service

Ive been using Lockett Labs for roughly 5 years now and have always had great service, fair pricing and most of all reliable delivery and protection of the cards I've ordered. I can not recommend Ray enough to others fpr a great service and amazing knowledge.

7 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

No protection

Cards sent to me without a toploader or other protection and arrived bent. Did not expect such amateur care from a card shop. Will never purchase from here again.

Edit: I have further downgraded my rating to 1 star. I emailed the store as asked in their reply and got told bent cards are normal. They reply to these pretending to help, giving a false image of customer care.

6 dicembre 2025
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Risposta di Lockett Labs

Hello,

Please could you reach out to at least let us have an attempt to help you and resolve this as we haven’t heard from you! We are sad to hear you aren’t satisfied. Sometimes human error can happen by mistake, however, we do our best to fix any that are made when given the chance.

Contact us at - info@lockett-labs.com

EDIT UPON SEEING RESPONSE:

Hi again,

We do care. You showed us a picture of a card that was slightly warped (not damaged). We sent the cards in a hardback envelope within a team bag even though you claim there was absolutely no protection.
We asked for further photos to show damaged cards in order to help you and find a solution, however no further response followed and therefore we haven’t been able to resolve your issue with replacement(s).

Please kindly reconsider in future jumping to the conclusion that we - and other alike businesses - aren’t trying to help you.

FURTHER EDIT 12/01/26:

We haven’t received any form of further contact regarding this, even though we wanted to help resolve this case. We are going to close this case as unresolved due to no communication from customer.

Valutata 5 stelle su 5

great service

great service, always post soon as possible. get parcels sooner than quoted.
a lot of scalpers in the world now but your prices are fair.
also i pulled SIR Gardevoir so mega happy

14 novembre 2025
Valutata 5 stelle su 5

Highly reccomend

Great communication, I purchased 2 items not realising I would be away at the time of delivery so I quickly communicated the fact, and they very helpfully held back posting the items out until I was home again, would absolutely recommend anyone to purchase from here as they went the extra mile to ensure I was happy.

Again, Great communication, great customer service, professionally packaged. 5 star service.

Yours sincerely, a very happy customer!

26 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing Shop!!

Amazing Shop!!! Staff always helpful, friendly and informative. Thanks to them, I always have a chance to get Pokemon and thus a very happy step son.

15 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Absolutely amazing place to shop

Absolutely amazing place to shop. Staff are fantastic and very helpful and quick to respond. Thanks to Lockett labs my son is able to get Pokemon product that isn't easily available.
Highly recommend shopping here! You will not be disappointed. Have even managed to get some Magic the Gathering cards needed for deck building.

15 luglio 2025
Non scritta su invito

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