I had a great experience with this company. After experiencing an issue with the lock, I contacted them, and they responded promptly and resolve my issue. I really appreciate their excellent cus... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Have an old 4 drawer metal filing cabinet with no key (lost over time), and stumbled on the Lockdoctor website. They identified the key I needed, and guess what, it fits !!! Thought I'd be looking a... Leggi di più
L'azienda ha risposto
Our filing cabinet with all our important documents (birth certificates etc.) had the key broken off in the lock. I wasn't sure there was an alternative to getting it drilled out ruining the cabinet o... Leggi di più
L'azienda ha risposto
We needed keys for all sorts of different locks, and after an incredibly disappointing service from another company, we found Lockdoctor.biz. On the phone they were very polite and clear, and took eve... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
If you are unsure which key you require, email us a good photo (to: sales@lockdoctor.biz) and we will help determine the correct replacement key for you.
Informazioni di contatto
5,0
Eccellente
359 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I had a very bad experience with Amanda…
I had a very bad experience with Amanda she was rude on the phone and slammed the phone down.
she did not want to talk to me to explain the reason why she did not want to take any more orders from my company, all because I had returned some keys for a refund.
I have never had anyone talk to me like that in my whole career of 35 yrs. I have spoken to many customer advisers but never been given this treatment.
14 maggio 2019
Non scritta su invito
I am so impressed with the service we…
I am so impressed with the service we received today from the lock doctor. They were there within an hour, the lock was opened in 30 seconds. Fantastic service highly recommend.
7 ottobre 2018
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Outstanding service
Outstanding service. Lightning quick turn-around
12 ottobre 2015
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Risposta di Lockdoctor.biz
Thanks for that top review, please do recommend us to anyone who may also need replacement keys and locks.
Regards,
Robbie
Did not receive item
Received an email confirming order,money paid but we never received it
12 ottobre 2015
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Risposta di Lockdoctor.biz
Thanks for getting in touch with us Nigel, I have looked into this with Yigal and we were awaiting your photograph to confirm which type of key you needed after you emailed because you weren't sure after having placed you order.
We have decided to send you the most likely key that you need, and if it is not right or if you have any other issue with how we have dealt with this then we are very happy to give you a full refund.
If you do have a photograph of the lock face ready for us, then please do email it over to me now so that we can confirm what you need before it goes in today's post.
Regards,
Robbie
Risposta di Lockdoctor.biz
Many thanks for the great review Nigel.
Regards,
Robbie
Fantastic service
Have an old 4 drawer metal filing cabinet with no key (lost over time), and stumbled on the Lockdoctor website. They identified the key I needed, and guess what, it fits !!! Thought I'd be looking at a locksmith and a new lock, but for only a few pounds I now have a fully functioning filing cabinet - fantastic. Super fast delivery, quality service. Would highly recommend and will no doubt use the service again.... A++++++++
8 ottobre 2015
Non scritta su invito
Risposta di Lockdoctor.biz
Many thanks Debbie. If you do come across anyone that may also need replacement keys and locks with a quick turnaround please do recommend our service to them.
With over 100,000 locking products, we can usually find the solution. If you are ever unsure what you need, just email sales@lockdoctor.biz with your query or call us on 0844 332 0246 and we will take it from there.
Kind regards,
Robbie
Fast service
Ordered the keys on Friday and they arrived in the post on Saturday morning. First class service.
7 ottobre 2015
Non scritta su invito
Risposta di Lockdoctor.biz
Many thanks David, that is a great review. We get the orders out same day where possible - please do recommend us to anyone who may also need replacement keys and locks.
Regards,
Robbie
first class service -
always find the key for lockers etc that I'm looking for
7 ottobre 2015
Non scritta su invito
Risposta di Lockdoctor.biz
Many thanks Jeremy for the review, if you know anyone else who also needs replacement keys please do let them know about us.
Regards,
Robbie
Extremely helpful and efficient
I needed replacement keys for an office drawer and only had the key number. Very helpful in establishing the key needed and it was dispatched immediately. Highly recommend .
6 ottobre 2015
Non scritta su invito
Risposta di Lockdoctor.biz
That is a great review Lesley, many thanks. If you are ever unsure which key you need just email us a good photo of the lock face and we will do our best to help.
Regards,
Robbie
sales@lockdoctor.biz
Risposta di Lockdoctor.biz
Thank you for that review Mairi - if there are ever any queries we are always on hand to help just email sales@lockdoctor.biz and we will take it from there.
Regards,
Robbie
Efficient and quick service!
Next day delivery, competitively priced. Definitely use this company again.
29 settembre 2015
Non scritta su invito
Risposta di Lockdoctor.biz
Thanks for that top review Caron, most orders are dispatched the same day where possible, so if you know anyone who needs replacement keys or locks quickly please do let them know about us.
Regards,
Robbie
Excellent service
Very simple to order, goods arrived promptly and correct, unlike the previous company I used.
29 settembre 2015
Non scritta su invito
Risposta di Lockdoctor.biz
Thanks for that fantastic review, we are happy that we could help you finally find correct keys. Please do recommend us to anyone you know who may also need replacements.
Regards,
Robbie
replacement key
Great delivery time, quick easy process, and the key works!!
29 settembre 2015
Non scritta su invito
Risposta di Lockdoctor.biz
Thank you for that top review, please do recommend us to anyone you know who similarly may need replacement keys and locks.
Regards,
Robbie
Brilliant Quick Service!
I ordered keys, and they arrived the very next day. You couldnt ask for better service, very pleased.
21 settembre 2015
Non scritta su invito
Risposta di Lockdoctor.biz
Thanks for that great review Louise. Where possible we get everything out the same day, and if you know of anyone in a similar situation please do let them know of our replacement service.
Kind regards,
Robbie
Brilliant service!
I had no idea where to look for replacement locks for our office furniture. I spoke to Lockdoctor who asked me to send photos. He replied with the lock we needed and within a day of the order being placed the parcel arrived and fitted perfectly, with 2 keys for each lock supplied included in the price. Our office furniture is back to full working order!
21 settembre 2015
Non scritta su invito
Risposta di Lockdoctor.biz
Thank you Astrid for that top review, we are so glad we were able to help you out. If you are ever unsure what to order just email us good pictures of the original key or the lock face, and we will always do our best to help.
Kind regards,
Robbie
Superb, Fantastic - that says it all
I have never had such excellent service from a company for a long time. I order my keys one day and they are here the next day! Fantastic! If you are looking for office keys, these are the people. They are on the end of the phone to offer advice. I like the fact that you can send them a photo and they can tell you exactly what you are looking for. Well worth a look at the website.
11 settembre 2015
Non scritta su invito
Risposta di Lockdoctor.biz
Thanks for that great review Shirley. We always like to hear when we get things right, and you have just showed us that we have. Support is always on hand, so if you know anyone in a similar situation who needs replacement keys and locks please do let them know about us.
Kindest,
Robbie
Lockdoctor.biz
Speedy service from lockdoctor and replacement key works a treat.
Will use them again and have no hesitation in recommending their
quick and excellent company
9 settembre 2015
Non scritta su invito
Risposta di Lockdoctor.biz
Thank you for that fantastic review, where possible we dispatch all orders in the same day.
Regards,
Robbie
Faultless service
Easy to use website, easy ordering, reasonable pricing and perfectly reasonable P&P charges. Couldn't ask for better service.
9 settembre 2015
Non scritta su invito
Risposta di Lockdoctor.biz
Thanks Vic for that great review. We are happy you found what you needed, and if ever in doubt of what you need you can always email us a picture as a sample and we can take it from there.
Regards,
Robbie
excellent service
couldn't ask for anything more, ordered on a Wednesday they arrived on the Friday at 10:00 hrs., definitely recommend lock doctor to everyone.
7 settembre 2015
Non scritta su invito
Risposta di Lockdoctor.biz
Many thanks for that top review David, if anyone is in a similar situation please do pass on our details.
Regards,
Robbie
Excellent Service
Ordered and got the locks next day a fantastic service
7 settembre 2015
Non scritta su invito
Risposta di Lockdoctor.biz
Many thanks for that great review Dave, we are glad you were satisfied with those locks. Where possible we get all orders out same day, and if you are ever unsure then just take a good photo to email us as a sample.
Regards,
Robbie
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