We visited Loaf Guildford to test a sofa we’d seen online, and had such a positive experience. The shop is huge, bright and well stocked, and it’s so nice to be made welcome with the (glass) water bot... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We visited Loaf Guildford to test a sofa we’d seen online, and had such a positive experience. The shop is huge, bright and well stocked, and it’s so nice to be made welcome with the (glass) water bot... Leggi di più
L'azienda ha risposto
First of all - the showroom is so well set out . Colours , samples , ambience . BUT - my goodness what made our experience so good were the staff . We went in on two separate occasions and were greet... Leggi di più
L'azienda ha risposto
The leaflets available in store have all the wrong dimensions on and I’m surprised they have not been removed. These are produced from web site , which is also wrong . I thought £95 delivery charge... Leggi di più
L'azienda ha risposto
These sofas need constant plumping, otherwise they look terrible and are really uncomfortable. After sitting on it for an hour, it will slump and crumple (see photos) and you have to replump. The plum... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
We make ridiculously comfy sofas and beds and lovely laid-back homewares to help people lead happier, more relaxed lives. We're champions of comfort and craftsmanship and use old-school know-how to make our wares. In fact, all our sofas and upholstered beds are made right here in Blighty. We've got a choice of over 150 kicked back colours across nine feel-good fabrics. You can help yourself to free swatches on our website. Don't forget to swing by one of our slowrooms to rest-test our range or give our team of Loafers a call, we're always happy to help.
NEW ARRIVALS SWATCHES SLOWROOMSScritti dall'azienda

Unit 6A Tunsgate Quarter, GU1 3QY, Guildford, England, Regno Unito
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Can only review the ordering service at this point as am awaiting delivery of the sofa in early June. The Guildford in-store team were delightful - was made to feel very welcome and all the little extra 'treats' much appreciated! Will review the squishblocks modular corner sofa once it arrives...

Risposta di Loaf - Guildford
Easy to see choices and materials on line. In store staff were knowledgeable and helpful especially Tabitha at the Guildford store

Risposta di Loaf - Guildford
Joe and his team are so friendly and helpful. They patiently guided us through our indecision on fabrics and colours and nothing was too much trouble! Actually made buying a piece of furniture fun! Will definitely be back 😊

Risposta di Loaf - Guildford
Very helpful assistant in your Guildford shop. Explained different styles of fabric for headboard very clearly. Whole transaction was super smooth.

Risposta di Loaf - Guildford
Just to say I have already left a lengthy review praising Jo the manager at Loaf Guildford and been thanked for it !

Risposta di Loaf - Guildford
The team (namely the manager Joe in the Guildford) could not have been more helpful. I think I went into loaf about 5 times before choosing my sofa and other bits, and Joe was so patient and helpful. I bought the cuddlemuffin and it is truly the greatest sofa ever!

Risposta di Loaf - Guildford
Very attentive staff who were very helpful and well- informed . An excellent experience.

Risposta di Loaf - Guildford
Super helpful, knowledgeable staff and great options in styles, fabrics and colours. Such a good brand!

Risposta di Loaf - Guildford
I went in to decide between three sofas. Penny found me and was so helpful. She was knowledgeable and generous with her time to help me decide. The showroom is beautiful with the added bonus of having farrow and ball paint swatches available. Penny made the whole process fun and easy. Thank you and can’t wait to receive my new sofa.

Risposta di Loaf - Guildford
Visited your Guildford store yesterday. As with Stephanie's review earlier we found Chloe and Joe both very helpful in sorting out the style, fabric type and colour of our sofa whilst allowing us to make our choice at our own pace and without any pressure.

Risposta di Loaf - Guildford
We visited your Guildford store & loved how everything was layed out. The staff were all fantastic & felt welcome to browse without any pressure.
The first time sitting on a Loaf Sofa we were sold!
The hardest part was picking out of the fantastic rage of colours & materials. This was made easier by the swatches & seeing most of the different coloured materials on sofas in store.

Risposta di Loaf - Guildford
I bought 2 beds after a visit to your Guildford shack.
Chloe who helped me choose the fabric was so helpful and knowledgeable.

Risposta di Loaf - Guildford
Tabitha, the lady in the Guildford store was brilliant. Very very helpful

Risposta di Loaf - Guildford
Amazing experience walking around the Guildford Store with a glass of Fizz in hand Joe Goode was so helpful and we have purchased two sofas and a footstool oh and a lamp thank you Joe 💕and all the guilford team

Risposta di Loaf - Guildford
Our experience at Guildford shack was a very helpful and friendly service, thanks to Joe & Seren & another assistant we spoke to on the phone(can’t remember her name)
Also customer service very helpful with resolving our queries and payment.
Overall very impressed with everything.

Risposta di Loaf - Guildford
Excellent Team in Guildford who spent time discussing products and rugs answering very knowledgeably my endless questions!!

Risposta di Loaf - Guildford
Good service inshore and easy (& quick) ordering. Had previously used the remote video consultation service which was really helpful for discussing the practicalities of getting our chosen sofa into an apartment with a tricky entrance. All the Loaf team were super helpful.

Risposta di Loaf - Guildford
I was welcomed as I walked through the doors by two lovely ladies who went out of their way to help me.
I returned today to place my order and was met and recognized by one of the staff members who had helped me on my previous visit.
Chloe then helped me choose fabric having explained to me that the fabric covering the sample chair was no longer available .
In a very short time my order was placed and I left the store a very happy customer.
Thank you to the relevant staff on duty.
Regards
Sheila Pacak.

Risposta di Loaf - Guildford
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