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Dettagli dell'azienda


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

19 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Phenomenal customer service!

Phenomenal customer service! I ordered some extensions in the package was never received at my home so it got sent all the way back. She was so patient helping me sort out how to receive my package. We were able to work out a solution and she sent them back right away. She pulled the whole process with the most professionalism and absolute care.

8 agosto 2025
Non scritta su invito
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Risposta di lizzislox.com

Thank you so much for your lovely review! I’m glad I was able to resolve everything to your satisfaction!

Valutata 5 stelle su 5

Great service and great products

I bought some raccoon stripe extensions from Lizzie and they are gorgeous. Really fast shipping and great packaging Lizzi ❤️ very high quality.

4 agosto 2025
Non scritta su invito
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Risposta di lizzislox.com

Thank you for your review! If you're happy, I'm happy!

Valutata 1 stelle su 5

horrible experience

horrible experience, i paid quite a lot of money for 2 wigs, and when i complained that the wigs were horrible (bad cut, bad sewing, overall bad shape) she blocked me, took my money, and said thats my problem, she did her work. I DO NOT RECOMMEND! there are alot of horror storiers of her out there. scammer.

10 marzo 2025
Non scritta su invito
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Risposta di lizzislox.com

Hi! I only blocked you AFTER you filed a chargeback on paypal and AFTER you called me a "scammer" on your instagram account. All this before I even had a chance to speak to you and attempt to resolve it - because you never actually reached out to me 🤯 I still receive nasty comments to this day from your followers 😬 The paypal dispute was closed in my favour because you received everything as described. I hope you learn from this experience and think twice about the way you communicate with businesses in the future.

Valutata 5 stelle su 5

I have bought several wigs from Lizzie…

I have bought several wigs from Lizzie and they have all been beautifully dyed and soft to the touch. I've had one of the 5+ years and in stoll in good condition (I wear it special occasions only). I've ordered a couple of custom wigs too. Lizzi always sends a preview for you to confirm before sending. Once it wasn't quite what I imagined and she completely remade it for free! Very happy with the quality of my purchases and the customer service from Lizzi

25 gennaio 2025
Non scritta su invito
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Risposta di lizzislox.com

Thank you so much for your review! This feedback is so great to hear, thank you again!

Valutata 5 stelle su 5

New year new hair

Lizzi is great, very accommodating and puts a lot of effort into her wigs. I highly recommend her product to all my friends as she really cares about her creations with time and effort, and it’s nice quality hair to invest in, always get what exactly what I order

24 gennaio 2025
Non scritta su invito
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Risposta di lizzislox.com

Thank you so much for your kind words! Your support means the world to me 💚

Valutata 1 stelle su 5

SCAM ARTIST

I ordered from Lizzis Lox, and the products I received (because I didn't receive them all) looked like a child dyed them. When I emailed her, she said to send them back and that she would remake them, but I never did receive my products, and I'm out of all the money. I would NOT recommend her.

14 maggio 2024
Non scritta su invito
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Risposta di lizzislox.com

PayPal closed this dispute because I provided proof that you did get all of your items and they were as described. I offered to remake them for you but you declined. Some people just want something for nothing & I won’t have my business taken advantage of ✌️

Valutata 5 stelle su 5

Lizzi makes the most gorgeous hair…

Lizzi makes the most gorgeous hair extensions and wigs! She is a true artist and goes above and beyond to make everyone happy! Please know that the 1 star review was left by someone trying to get her items for free…which is theft and quite disgusting behavior. I would purchase everything Lizzi makes if I had the need for them.

13 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

I've bought 10+ wigs from Lizzi

I've bought 10+ wigs from Lizzi, as well as extensions and I have had nothing but a pleasant experience each and every time. Every wig was dyed to perfection, and all of the specs of each wig were exactly as listed. I personally wouldn't shop anywhere else for human hair wigs and extensions at this point. After countless disappointments with other shops, I was so relieved to find Lizzi. She's also been super thorough and helpful whenever it came to my custom orders. Absolutely NAILED my rainbow wig. I cannot wait to purchase more in the future!

3 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Lizzie is amazing

Lizzie is amazing! She is wonderful to work with and takes every order personally! She pours her heart and soul into every order so each customer gets the best experience and quality product there is!

1 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Scam Artist

I ordered white and got yellow. Was told I was in the wrong and after much pushing Lizzi’s lox had offered me $10 whole dollars as a refund when I spent over $100. Currently have a pending scam claim with the financial institution I paid for.

12 giugno 2024
Non scritta su invito
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Risposta di lizzislox.com

Hi! Although you did receive the items as described I still offered for you to return them for a full refund. You declined this offer. How sad that you felt so compelled to hurt a small business by leaving this review.

Valutata 5 stelle su 5

I’ll only ever buy lissislox! Thank you xo

I’ve been buying lizzislox wigs for some time now and I refuse to buy wigs from anywhere else!

I’ve purchased a good selection of what she sells from lace front, machine wigs, lace top, vibrant colours (my favourite) and natural wigs. The wigs are outstanding colours and the vibrant colours have lasted years without fading. The lace is high quality and the hair is just perfectly soft and the wigs don’t thin over time/hair breakages.

I constantly get asked if who “did my hair” because rarely does anyone notice it’s a wig and when I tell people I get excited squealing when they realise they can also buy they style of wing I’m wearing.

I’ve referred everyone I know to this business because not only are the products of the highest quality but the owners customers service is out of this world. When I explained to her that I wear wigs due to medical hair loss, she’s helped me out with the correct wig caps and extra advice. Her level of empathy and kindness doesn’t go unnoticed.

She’s has even helped me with colour therapy when I attempted to colour a wig myself.

I honestly couldn’t praise this brand enough. Her high quality products have given me so much self confidence where other brands failed.

2 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

I ordered my first unit in 2020 and she…

I ordered my first unit in 2020 and she is still living her best life 4 years later! Lizzi is extremely kind and easy to get ahold of for all questions regarding her products as well as shipping info! You can tell she cares a lot about her work because it’s so detailed and one of a kind for each unit. I currently have a 24” Pink to yellow ombré and the colors are still so vibrant to this day. The hair quality is stunning, and easy to manage. Her cap construction is very straightforward and is actually my favorite out of all the wigs I’ve tried. She is also really active with her followers, after all this time she still likes my photos with her units and it makes me feel so seen and heard! Def recommend her she’s so slay!

20 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Wonderful Company, Wonderful Owner

Lizzislox wigs are higher quality and more impeccably designed than anything else I’ve found on the market. She makes every wig by hand and the dedication and detail is amazing. I’ve purchased 15 wigs from Lizzi over the past few years (the most recent one just this month!) and have always been thrilled with the product. The first wigs I purchased still look amazing! Lizzi is super responsive and talented - if you contact her about a custom design, she will bring your vision to life. The LizzisLox website is also really easy to navigate and has a lot of helpful information and tips if you’re a beginner or new to the world of wigs. A++++++

17 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Beautiful pieces

Love the products! I have bought both extensions and wigs from this business. I have to say they feel amazing and the colors are beautiful everytime. The owner is so sweet and amazing customer service!

26 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

I’ve bought several wigs from Lizzi Lox…

I’ve bought several wigs from Lizzi Lox and including a couple of custom designs and they have all been amazing. The quality is perfect and they are so vibrant and soft. They look very realistic on. I’ve had one for 4+ years and it’s still in great condition. Would highly recommend

26 maggio 2024
Non scritta su invito

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