I tried very hard to work with this company on a refund that is guaranteed on their website after receiving a flat product with no incline. The product they sent is supposed to be an inclined baby mat... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I tried very hard to work with this company on a refund that is guaranteed on their website after receiving a flat product with no incline. The product they sent is supposed to be an inclined baby mat... Leggi di più
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I ordered a cradle pod and unfortunately it arrived damaged for the baby shower. I contacted Livvewell and they were very helpful and understanding. They gave me full refund since it was within the 30... Leggi di più
L'azienda ha risposto
I bought a LullaBuddy previously, But I found that it did not match the description when I used it today In particular: • [It used batteries instead of it was rechargeable] • [It only allowe... Leggi di più
L'azienda ha risposto
Daphne personal messaged me about my order and provided me with additional information about the product I was buying. She was so Lovely, just like talking to a friend. I would definitely be buyin... Leggi di più
L'azienda ha risposto
Helping parents navigate the early days of childhood with calm, thoughtful products that actually help.
1021 E Lincolnway, 7342, 82001, Cheyenne, Stati Uniti
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I got the Lullabear as a gift at my baby shower . Once my baby was born , I charged it so I could use it and noticed It didn’t work. The company wants me to pay to send the replacement part out . They also took two months to reply to my email.

Risposta di Livvewell
I bought a LullaBuddy previously, But I found that it did not match the description when I used it today In particular:
• [It used batteries instead of it was rechargeable]
• [It only allowed peekaboo for few seconds and NOT allowed other modes]
• [The peekaboo function only last for few seconds instead of ninety seconds as described]
The product is therefore materially different from what was advertised on your website and is not as described.
After my complaint, they refused to refund and continue to use the same descriptions in their website to “cheat other potential buyers”.
It is obvious that they admitted the product was different from their advertisement but they were trying to avoid responsibility. I am appalled and angered by their evasiveness, their unreasonable stance, and their complete disregard for basic consumer rights and common decency.
Moreover, their product was shipped from CHINA instead of US.

Risposta di Livvewell
Received the item very quickly and had a great experience with their customer service and assistance throughout the whole ordering process.

Risposta di Livvewell
This company makes AI advertising to make it look like their product works great however when you receive the product it looks and works in no way like the ads portray. Then instead of giving you a refund like they claim on their website ("no questions asked refund within 30 days") they will continue to reply with emails on other options besides returning the item. First they offered 20% off instead of returning it, then when I said that is unacceptable they offered 50% off stating that the cost to ship back internationally is so high that I would not get back much more than 50% after paying for shipping if I actually returned the product. Then the last offer was 60% back, as long as I left a 5 star review on this site. Not sure why I would leave a 5 star review for a company that claims that they have a 30 day return policy, just to fight you every step of the way, and also has false advertising to make their products look better.
I did not take the 60% refund and stayed with the 50% refund just so I could warn others of this experience and hopefully save some people the headache and wasted money.
I am so happy that I paid this company around $30 (this is after they sent me back 50%) just to receive a shirt that doesn't fit me and does not do what it is supposed to do.
STOP USING AI GENERATED ADS!!!!!!!

Risposta di Livvewell
I tried very hard to work with this company on a refund that is guaranteed on their website after receiving a flat product with no incline. The product they sent is supposed to be an inclined baby mat. What I received is completely flat (and really cheap material). Their product images are AI generated. Their website claimed a full 30 day refund guaranteed. They’ll argue with you for weeks (literally) on only refunding a percentage of the purchase price. The company is based in China with a U.S. shell. Definite buyer beware.

Risposta di Livvewell
Livewell takes cares of their customers should you have any issues with the products they offer.

Risposta di Livvewell
Daphne personal messaged me about my order and provided me with additional information about the product I was buying.
She was so Lovely, just like talking to a friend.
I would definitely be buying from her again and recommending my family and friends to do the same

Risposta di Livvewell
I ordered a cradle pod and unfortunately it arrived damaged for the baby shower. I contacted Livvewell and they were very helpful and understanding. They gave me full refund since it was within the 30 day warranty. I will continue buying products from this company. One satisfied customer.

Risposta di Livvewell
Order at your own risk- this company doesn’t seem to be based in US or they are a sham. I ordered a cradlepod for my baby and I didnt do the research but only to
Find out way after it was coming from China . The tracking information provided by gofo services was sloppy and uncertain . When they so called dropped off my package I wasn’t expecting it because no time or date was given . So I don’t know if their delivery driver left it there or stole it and just showed a picture it was delivered . I don’t trust them at all . When I reached out to them they said they had to do an investigation . An email was sent but from an email address that basically doesn’t exist . I lost my money . I don’t recommend this company and buyers be aware of scam companies like this one posing as legit companies online looking official.

Risposta di Livvewell
Daphne is great. Followed up immediately after I ordered. I hope the shipping process is just a good!

Risposta di Livvewell
Above and beyond with old fashioned customer service. One on one even with purchased online. So grateful and will purchase again.

Risposta di Livvewell
On media the company responds to these reviews that they are sorry for the inconvenience, have emailed me. They did not. I still have not received merchandise or
The $200.00. They keep sending the same email over and over. They ask me to contact USPS. I have contacted USPS there is no tracking number or record of receiving the merchandise. I do not recommend this company at all.

Risposta di Livvewell
I never received my item! I purchased on July 9, 2026 and here it is September 21,2026 and I have emailed them numerous of times. They won’t give me a refund! I told them I would go through my bank to reverse this transaction and now they are going to try and do something about it after they told me in July they were going to do a investigation to see what happened to my items! I’m out $86! This company is a joke! Don’t buy from them!

Risposta di Livvewell
Great products especially if you have a colicky baby who struggles to settle or battles to sleep without being carried.

Risposta di Livvewell
Responsive customer service which is nice. Product works well. Its nice that it has a strap so you dont have to worry about baby rolling.

Risposta di Livvewell
We got the Cradlepod and it honestly SAVED us! Best baby purchase we've made.

Risposta di Livvewell
They were helpful with helping me out for my Refund processing.

Risposta di Livvewell
Quick response and everything ok! thanks

Risposta di Livvewell
I ordered the cradlepod and the quality was poor. It was not expanding completely as shown on their online page even after 72 hours passed, out of the package. I emailed them for a full refund but the return address is somewhere in United Arab Emirates. When I searched the return address on google, it was an apartment. This was so sketchy. The shipping cost from Canada where I lived to United Arab Emirates is way expensive. I do not guarantee that my shipping cost will get refunded as well. This company is a scam. Only email and no phone number to call if anything like this happened.

Risposta di Livvewell
Do NOT buy from here.
Overpriced drop ship items. When I tried to get it cancelled they said they couldnt and I had to wait for it to be delivered to reach out. Took over a month to even come in. After they said to send it back and get a full refund I would have to pay for shipping back to a Dubai apartment complex. Absolutely disgusting how people get away with this shit from AI bots and fake reviews. Dont ever buy from these people as another news article stated some products are also health risks.

Risposta di Livvewell
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