LIVHOME Recensioni 

356
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

After initially visiting Livhome and obtaining a quotation a couple of weeks ago, we then visited a few other sofa retailers on the retail park. We found that the quality and comfort was not up to the... Leggi di più

Valutata 5 stelle su 5

The two delivery men, Paul D and Jon who delivered our two chairs / suit, works professionally. They were courteous, helpful and amusing. Within no time, they connected both chairs and took away the... Leggi di più

Valutata 5 stelle su 5

Richard in Aintree was extremely helpful and gave us specialist advice about suitability and size. We are very impressed and there was no pressure to buy and he fully explained how the chairs work. We... Leggi di più

Valutata 5 stelle su 5

The staff at LIVHOME were really helpful explaining everything about a chair we needed, great advice. They kept us informed about delivery date etc. we had it delivered today by 2 lovely guys Paul &... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

356 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(356)

197 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

why should I? Read the review and learn

The staff at the Letchworth branch were a pleasure to deal with, knowledgeable and friendly.
However the order and delivery system set by HQ is the worst I have ever experienced: to expect full payment without even knowing when the chair will be delivered and then expect me when I am abroad to ring you to maybe find out whether it may be by the year end is utterly customer unfriendly.
Would I buy from you again or recommend the company to friends? I very much doubt it.

9 settembre 2025
Non scritta su invito
Logo di LIVHOME

Risposta di LIVHOME

Good afternoon Mr Brown,

Thank you for leaving a review regarding your experience with HSL.
I am sorry to read of the service failings you have advised of and i am keen to look in to this further for you. In order for me to do so please can you email me your order tails or a contact number so we can discuss further.
Kind Regards
Lauren Elliott
Customer Care Manager
lauren.elliott@hslchairs.com

Valutata 5 stelle su 5

Very helpful staff

Liz at Letchworth was so very helpful , patient and knowledgeable. She listened patiently, and it was no trouble when she had to repeat herself several times.
She explained the merits of different styles, and we felt no pressure at any point to make a purchase.
Plenty of parking space outside and a pleasant showroom. The coffee was welcome too.
Thankyou Liz

6 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Delivery

Paul & Jon were very helpful with the furniture being delivered, informed me when arriving and no issues, showed me how my recliner worked.

5 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service and knowledge

Excellent customer service at Cheltenham HSL. Special shout out for Pauline who served us and completed the order. Great knowledge and was super helpful guiding my mother in laws choice of chair. Ordered and delivered quickly to her exact needs.

31 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Great experience

Great experience from purchase to delivery. The team in the showroom were not pushy and let me sit on the sofa for a while to see if it was my fit. The delivery team of Paul and Jon took time to carefully put the sofas together, answer many questions and reminded us how to use the various settings. It is day one but sofa still is comfy, colour and size are perfect for the room. Very pleased with the purchase so far.

4 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

Excellent customer service, I was contacted within 10 minutes of putting in an online request then subsequent contact was efficient and at the planned time. Home visit by Deborah and Billy. They couldn't have been kinder or friendlier to mum, they put her at ease and made the whole process simple. Both were very knowledgeable and professional throughout the visit and mum did not feel under pressure at any time.

4 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Met with a very relaxed atmosphere

Met with a very relaxed atmosphere, no pressure to purchase and an extremely knowledgeable team of sales people. Richard in particular really looked after us and it was a pleasure purchasing a high quality corner sofa from Livhome.

31 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service

We arrived at the store knowing we wanted 2 reclining chairs and were going to buy a sofa from elsewhere. The design of our new sofa from yourselves was far superior to the one we were buying originally. Lynn was absent fantastic from start to finish. She talked us through everything, from choosing the right match of leather to the sizes and the bases. She was so incredibly patient with us and very friendly. Lynn Dolan was an absolute star for putting up with us. Thank you very much.

31 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

we had our sofa and 2 chairs delivered…

we had our sofa and 2 chairs delivered by paul & jon today . I received a call to give estimated time they would arrive 20 mins beforehand . Paul introduced himself an jon who was assisting with the delivery and brought our furniture in unpacked it an took all packaging away which was great . Paul an jon conducted themselves in a professional manner very carefully with my delivery ensuring that he checked every part of sofa & chairs when in 100% excellent condition in which I was fully greatful & satisfied with the delivery thank-you so much Paul jon great fellas great service .

29 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

I visited H.S.L

I visited H.S.L. Bath and was very impressed with Tammy the salesperson who came to greet me. I was shown the type of chair I wanted to purchase but there was no pressure to hurry up and make my mind up. After a welcome cup of coffee I purchased a lovely recliner.

28 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Both men were very efficient and affable - I was kept informed about time of arrival. Richard made sure I understood everything - he was very helpful - altogether a very pleasant experience

26 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

I spent a wonderful two hours in your…

I spent a wonderful two hours in your Plymouth store today, choosing a riser-recliner and fireside chair. The salesman Simon Wilson was a thoroughly efficient , charming, and knowledgeable person. He made everything so easy and was so respectful and courteous. It was a real pleasure shopping in your beautiful store.

27 agosto 2025
Non scritta su invito

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