Livewest have been and continue to be horrendous in their conduct as my Landlords. I have had to be in constant contact with MP Rebecca Smith about a damp and mold issue in my Bungalow. I'm not over 5... Leggi di più
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Paul Cook has been amazing! brilliant work start to finish and was chatty but effective in what he did, The kitchen looks amazing, and he is such an asset to the company! much deserved appreciation.... Leggi di più
L'azienda ha risposto
We had a replacement bathroom done by Paul. Paul was thoughtful, respectful and very tidy. I’m always a little on edge when works are being carried out. The bathroom is stunning! Finished to the highe... Leggi di più
L'azienda ha risposto
What an exceptional experience with the people doing our bathroom this week. Courteous, friendly, respectful, caring, and so much attention to detail. Especially in this awful heatwave, their work has... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We're a leading housing provider in the South West, managing 40,000+ homes from the shores of Cornwall to the Gloucestershire hills.
Informazioni di contatto
Regno Unito
- 0300 123 8080
- livewest.co.uk
4,3
Eccellente
405 recensioni
Non risultano inviti alla recensione recenti
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Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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I recently had my bathroom refurbished
I recently had my bathroom refurbished. I am delighted with the results. LiveWest teams used good quality materials and the workmanship was excellent.
Many thanks to Philip Rowe who completed most of this work to a high standard. His commitment to producing a pleasing end result was very much appreciated.
14 novembre 2025
Non scritta su invito
Risposta di LiveWest
Thanks for sharing this. It’s great to hear how pleased you are with your refurbished bathroom. Knowing the materials and workmanship met your expectations means a lot to us. We’re especially glad the work was carried out with such care and commitment to a quality finish. We really appreciate your kind feedback and hope you enjoy your new space. - Aaron.
Kitchen inspection.
Chris Baron who done the inspection was very friendly.
18 novembre 2025
Non scritta su invito
Risposta di LiveWest
Hi Kyle, thank you for taking the time to share this lovely feedback about Chris. It is always great to hear positive feedback about our repairs team, and we are so glad to hear Chris was friendly when carrying out this inspection. Thank you again for sharing your positive experience and kind words.- Lulu
New bathroom fitted
New bathroom fitted! Im very fussy about my home but Carl smashed it at every turn and I couldnt be more impressed with the outcome. 5 stars isnt even enough for the work he did.
14 novembre 2025
Non scritta su invito
Risposta di LiveWest
Thanks, Alex. It’s brilliant to hear your new bathroom has turned out just how you wanted. It sounds like Carl’s attention to detail really hit the mark, which is great to hear when you care so much about your home. We appreciate you taking the time to share this, and we’re glad the finished result feels spot on for you. If anything comes up in future, we’re here to help. - Aaron.
Ashley Grist and his team did a…
Ashley Grist and his team did a wonderful job of my Bathroom. Got the job done in good time and everyone was polite and respectful. I felt safe with them in my home as a mum of two and one being a newborn baby.
5*
3 novembre 2025
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Risposta di LiveWest
Thanks so much for sharing this. It’s lovely to hear the team made you feel comfortable and supported while getting everything done so well. Knowing you felt safe in your home, especially with a newborn, means a lot to us. We’re really glad you’re happy with the bathroom and the service you received. - Aaron.
Risposta di LiveWest
Thanks, Joshua. It’s great to hear you felt well looked after. We’re glad the team’s approach came across as kind and respectful — that’s exactly how we want you to feel in your home. We really appreciate you taking the time to share this, and we’re here whenever you need us. - Aaron.
New bathroom
Just had my bathroom completely refurbished by James, the whole team are amazing and friendly and trustworthy in your homes. Tidied up everything each day after finishing. Now love the safety feature on the taps so my little toddler can’t get at hot water. You all do a great job thanks so much absolutely love my new bathroom looks so lovely :)
3 novembre 2025
Non scritta su invito
Risposta di LiveWest
Thanks so much, Christina. We’re really pleased you love your new bathroom and that James and the team made the process easy and stress-free for you. It’s lovely to hear you feel confident with the new safety features too — perfect for peace of mind with a little one around. Enjoy your refreshed bathroom! - Aaron.
Efficient turned up on time polite good…
Efficient turned up on time polite good standard off work.
27 ottobre 2025
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Risposta di LiveWest
Hi Daniel, thank you for sharing this great feedback with us. We are really glad to hear that the team were polite and completed your works to a good standard. It is always great to hear feedback like this, we really appreciate you taking the time to share this with us. -Lulu
Kitchen team 100%
Excellent work from the kitchen team, they done an amazing job and I'm truly in love with my new kitchen.
3 novembre 2025
Non scritta su invito
Risposta di LiveWest
Thank you Claire, for taking the time to send in this lovely feedback. We are really glad to hear our kitchen team have done an amazing job, and that you are happy with your new kitchen. It is always so nice to hear the team have has such a positive impact. Thank you again for taking the time to write this and letting us know. -Lulu
Stay polite and give clear information
Customer support officer was very helpful and polite, she fast tracked a electrical repair (exposed wires) and forwarded a request to the tech guys to reset passwords on the website. This was all completed within hours of my initial request. Very pleased with the service l received today.
7 novembre 2025
Non scritta su invito
Risposta di LiveWest
Thank you very much for this lovely review. We are really glad to hear you are happy with the service the team provided and that they were able to action these issues for you. It is always good to hear positive feedback like this, so thank you again for taking the time to share this with us.- Lulu
Alex was extremely professional
Alex was extremely professional, polite and hard working :)
Love my new kitchen !
3 novembre 2025
Non scritta su invito
Risposta di LiveWest
Hi Stacey, thank you so much for sharing your positive experience. We are glad to hear Alex was hard working, professional and polite and that you love your new kitchen. It is always so nice to hear feedback like this, so thank you for taking the time to write this- Lulu
Bathroom refurbistment
I had a bathroom refurbishment done by Shaun he done the job in a week, stripped out and everything made as good as possible on his own. Shout out to Shaun who done excellent, a professional job 100%, fantastic job. Shaun was absolutely fantistic. polite and friendly he explained everything he was going to do each day. The job he done. A thank you to the electrician and he's apprentice for the work they done. A biiiiig thank you Shaun for the work on my bathroom.
13 ottobre 2025
Non scritta su invito
Risposta di LiveWest
Hi Adrian, thank you for taking the time to write this. We are so glad to hear you are happy with you bathroom and the work which was completed. It is always lovely to hear such positive words, and we are sure Shaun will be delighted to hear this. Thank you again for sharing this- Lulu
5 year property safety and quality checks
David Wood did my 5 yearly property safety and quality inspection yesterday and I couldnt rate his visit highly enough. As well as being incredibly efficient at checking all safety aspects of my home, he helped me to decide which aspects of my home would need reporting for minor repairs and would assist in future overhauls of parts of my home, ie, kitchen and bathroom. He also then went on to help me with setting up some local volunteer suppport for the local community near his office where I volunteer. His mannor was friendly, respectful and helpful and im really pleased it happened to be him who visited my home, as I feel, on this occasion, this staff member was by far the most in sync with my personal ethos regards wildlife and conservation wellbeing and was beyond helpful with other aspects of support offered by Livewest that some other residents may not be aware of.
5 novembre 2025
Non scritta su invito
Risposta di LiveWest
Hi Bernadette, thank you for writing such a lovey review for David. We are so happy to hear that he was friendly and respectful. We are sure he would be so happy to hear how much of a positive impression he had. We really apricate you taking the time to share your experience, thank you again- Lulu
5 star rating for Luis hollister who…
5 star rating for Luis hollister who fitted my kitchen last week and the sparky Ben Lawrence who were absolutely amazing. They were both so kind, polite, and brilliantly efficient. They both did such a wonderful job. The level of professionalism is top tier. I really could not have asked for anyone better. I am so happy with the end result too.
27 ottobre 2025
Non scritta su invito
Risposta di LiveWest
Thank you for taking the time to send in this lovely feedback for Luis and Ben. We are so glad to hear they both did a wonderful job, and you are happy with your kitchen. Thank you again for taking the time to share this positive experience- Lulu
Risposta di LiveWest
Hi Daniel, thank you very much for taking the time to provide this lovely feedback. We are glad to hear you are happy and that the team have been able to provide great service. Thank you again for your kind words- Lulu
Excellent job
I’m very pleased with how our bathroom refurbishment has been done. The guys that had come to do it did a professional job and I can’t fault the work .
27 ottobre 2025
Non scritta su invito
Risposta di LiveWest
Thank you, Mrs Clarke, for your wonderful feedback. We’re so pleased you’re happy with your bathroom refurbishment and the quality of work carried out. It’s lovely to hear the team’s professionalism shone through and that everything met your expectations. - Aaron.
New bathroom looks so lovely
New bathroom looks so lovely, mark was amazing so tidy
20 ottobre 2025
Non scritta su invito
Risposta di LiveWest
Thank you, Sarah, for sharing your lovely feedback. It’s great to hear you’re so pleased with your new bathroom. We really appreciate you taking the time to let us know how happy you are with the results. - Aaron.
A 5* Bathroom in Your Home
A 5* Bathroom in Your Home:
For the best in Bathrooms INSIST on 'Professionals'! Ask for: Carl & Owen, Livewest Tradesmen they are good lads, your job provide the Tea (Cornish Smugggler) and music you WILL get a Proper Job. My Bathroom looks like a Top 4* Hotel, if I could provide Photo's I would show you.
Trust me: I am very Fussy and Meticulous but they are as well, 'Perfectionists'. Thank you Carl, Owen and Andy (Sparky) 5* Neil
31 ottobre 2025
Non scritta su invito
Risposta di LiveWest
Thank you, Neil, for such a brilliant review! We’re thrilled to hear you’re so pleased with your new bathroom and the work carried out by our team. It’s great to know their professionalism and attention to detail met your high standard. We really appreciate you sharing your experience and love the sound of that perfect finishing touch — Cornish Smuggler and good music! - Aaron.
Bathroom renovation
We just had our bathroom renovated. Our trades man was amazing! He was courteous, hard working and went above and beyond giving recommendations and ensuring that everything was just how we wanted it.
6 ottobre 2025
Non scritta su invito
Risposta di LiveWest
Thank you, Kylie, for taking the time to share your experience. We’re delighted to hear your bathroom renovation went so well and that our tradesperson made sure everything was completed to your liking. It’s lovely to know their care and attention made such a positive impression. We really appreciate your kind words and hope you enjoy your new bathroom for many years to come. - Aaron.
Excellent workmanship
Well organised from start to finish kept updated thru out the build up and job. The e gender Darren lyons was kind well mannered and worked very cleanly. He we t out if his way to help me due to my limited movement. This man is a credit yo your co.pany .
29 ottobre 2025
Non scritta su invito
Risposta di LiveWest
Thank you, Ashley, for your wonderful review. We’re so pleased to hear everything ran smoothly and that you felt well informed throughout. It’s great to know our team made such a positive difference and offered that extra bit of care and support. - Aaron
Just had a new bathroom fitted
Just had a new bathroom fitted. Had excellent service from the 2 guys who came with samples and measured up. Also an amazing job done by the bathroom fitter who completed the whole job himself he was very polite and professional a big shout out to him. Then the manager who came back out to inspect the work that had been completed he was a lovely guy and very helpful and answered all my questions about the lifespan of the flooring and when asking about the second downstairs toilet and when that would be done he called the office while still with me and told them it also needs replacing
29 ottobre 2025
Non scritta su invito
Risposta di LiveWest
Thank you so much, Vivien, for sharing your lovely feedback. We’re delighted to hear you’re so pleased with your new bathroom and the service you received from start to finish. It’s great to know our team were polite, professional, and went the extra mile to make sure everything was just right for you. We really appreciate you taking the time to share your experience with us. - Aaron.
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