HERMOSA Protein Recensioni 

303
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

Best vegan protein. I’ve only ever had it blended in a nutribullet so I can’t speak to shaking it, but it’s really good blended with oat milk, banana, and flaxseed. Great consistency and flavour, does... Leggi di più

Valutata 5 stelle su 5

Possibly the best protein powder I have ever had. Blends really well in liquids. Absolutely the best on the market

Valutata 1 stelle su 5

I tried this protein powder because I am lactose intolerant and I can’t have whey. The packaging is absolutely gorgeous, very environmentally friendly in glass and looks beautiful. The container can e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tried this at Psycle in London and FINALLY found The protein powder for me! Have tried several vegan and whey proteins, the whey taste like beef to me and break me out, the other vegan ones just taste... Leggi di più

Dettagli dell'azienda

  1. Servizio per il fitness e l'alimentazione

Scritti dall'azienda

Protein powder made to please! HERMOSA is so clean and smooth, it will become your whole reason to workout in the first place. You earned this baby!


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

303 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,3

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(303)

16 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

Jar is poor quality but protein tasty

The protein is very good and I would have given 5 stars but I bought the jar which I wouldn’t say is good value or good quality as a product as it arrived with the label peeling off. The jar itself and lid are standard and reusable which is good. But for a premium jar that they recommend to display which uses a poor stock in quality label, I’d suggest just buy a bag of the protein!

26 ottobre 2022
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Risposta di HERMOSA Protein

Hi Jglow,

Thank you so much for your feedback, and for taking the time to let us know how you feel. So here is our point of view: We are so proud with the fact that our jars are our most environmentally friendly option and wish you could see the value we see. For instance our glass jars are reusable and incredible containers to be used in many different ways: Vases, grains and spices containers, candle holders, as well as to refill your HERMOSA protein and have it proudly displayed and to hand on your kitchen counter. Follow us on IG for incredible ideas of how to reuse our jars and let us know how your journey goes from here. If we haven't changed your mind, that is fair :). Have a HERMOSA day! - However, as I see you have updated your review stating that the labels were peeling off, we are so sorry. Please email info@livehermosa.com and we will get this sorted for you. It's very rare that this specific problem has happened and we apologise for it. We label all our jars by hand and that means some times with weather changes it may occur. Apologies, not our intention as we always want to provide the best experience. Thank you so much for your support and your feedback, this is very useful to keep trying our best to give you the best HERMOSA experience! all the best.

Valutata 1 stelle su 5

Gelatinous

The taste of the product is great, however the addition of xantham gum makes it so weird and gelatinous, it’s almost inedible. Not exactly sure what the purpose of it is, but it’s texturally very unpleasant.

21 ottobre 2022
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Risposta di HERMOSA Protein

Hi Katherine,

We are really sorry to hear that you didn't like the texture of our product. I'm wondering what products you used to mix it and quantities? Most of the feedback we receive from our clients is that our protein is the best tasting as well as texture they have ever encounter, but we understand that taste is so different for everyone.

Xanthan gum it's a very common ingredient in foods (mainly in gluten free foods). It helps stabilise all the flavours as well as helping with the mixing of all the ingredients so our protein is smooth. I hope you find a product that makes you as happy as HERMOSA makes us and thank you so much for your feedback, we will take notes to continue our quest for the best protein out there. We never stop evolving. Thank you,

Valutata 1 stelle su 5

Pretty average

Pretty average, not a bad product but definitely not worth the premium price point.

12 ottobre 2022
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Risposta di HERMOSA Protein

Thank you for your feedback, Adam, we are not surprised you find us more expensive than most regular products out there. There are only a few companies that really focus in the way your protein is produced. For example, our whey protein is from gras fed cows in the Lake District, that is obviously expensive. We only use natural flavouring and sweetener, nothing is artificial and this is why the difference and as expected, it's expensive. At HERMOSA we are not willing to compromise in providing the best. We are so proud to produce products that are good for your recovery, but also for your health and in the long term. Anyway, we appreciate you taking the time to let us know how you feel about us. We hope you find a product you love as much as we love HERMOSA. All the best,

Valutata 1 stelle su 5

I still haven’t got my order, the delivery service is useless

I still haven’t got my order, mainly because of DPD’s incompetence. However, hermosa didn’t tell me the delivery would need to be signed for, DPD then made no effort to reach the address, hermosa didn’t reply to my email to change the delivery address to 1 mile down the road (as DPD wouldn’t do this for me) and then the parcel got delivered to a pick up shop that is only open 9.30 - 5pm. And I work full time. I paid £4.80 for this delivery service ☹️

21 settembre 2022
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Risposta di HERMOSA Protein

Hi AS,
We are so sorry you had such a terrible experience with the delivery of our product. Unfortunately we rely on third parties to deliver our products and sadly we pretty much depend on how they perform :(. We are unsure as to why you had to sign the package, this is normally a practice that applies to the next day delivery service. We have checked in all our inboxes and we can't find any emails about a change of address (and as we don't know what is your order, we can't associate your review to an order), but maybe if you email us now, we can find your order and investigate the case? info@livehermosa.com. We always try our best to provide the best service, but as you probably understand, the delivery is something that we don't control 100%, regardless, we will get to the bottom of it and we will ensure you get your products. Looking forward to hearing from you so we are able to solve your situation and get you loving your HERMOSA life.

All the love,
The HERMOSA team

Valutata 2 stelle su 5

The product came wrapped in US customs…

The product came wrapped in US customs tape and had been punctured so it was leaking.

16 settembre 2022
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Risposta di HERMOSA Protein

Hey Maxwell, We are so sorry this happened to you. Sadly we aren't able to control what the customs do, but we can certainly control how to improve your experience. Please send us an email at info@livehermosa.com and let us know is you. We would like to speak to you. All the love, the HERMOSA team

Valutata 5 stelle su 5

I love this product

I love this product. It’s a bit too expensive but compared to other protein powders has excellent taste. I can enjoy it while drinking, which is rare for vegan protein powders - trust me, I tried many of them. Before posting my review, I decided to check what other customers said. One of the reviews says that the protein is too sweet, which is the opposite for me. I found this protein has good taste in terms of sweetness (that customer probably hasn’t tried the famous Form protein to understand what means a high level of sweetness is). So yes, I can recommend this product if the price isn’t that important for you.

12 settembre 2022
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Risposta di HERMOSA Protein

Thank you so much for taking the time to right nice things about us. You are so lovely and your support means so much to a small company like ours! All the HERMOSA love :)

Valutata 4 stelle su 5

Protein pancakes

Unfortunately, just too sweet as a drink but it's brilliant for making pancakes.
Great packaging, easy to mix, good texture.

8 settembre 2022
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Risposta di HERMOSA Protein

We are sad HERMOSA wasn't the tastiest one you have tried, but we understand that not everyone's taste buds are the same. Thank you so much for taking the time to leave a review for us and we hope you can find a protein that makes you as happy as we tried :)

Valutata 1 stelle su 5

The jar arrived broken

The jar arrived broken. I had to throw it away given the fear there were glass particles inside.

5 agosto 2022
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Risposta di HERMOSA Protein

Hi Sofia, we are so sorry to hear that the jar got to you in such a state. Being a sustainable brand sometimes comes with hiccups :(. Please get in touch with our customer care team sending an email to info@livehermosa.com. We will send you a replacement of your product. We are really sorry for the inconvenience this may have caused you!

All the HERMOSA love and no worries, we will look after you!

Valutata 5 stelle su 5

Amazing!

I first tried this protein at Barry's and was pleasantly surprised that unlike many other proteins, this one did not hurt my stomach at all! It's fantastic consistency and not too strong of a flavor. I love it!

1 agosto 2022
Valutata 1 stelle su 5

I still haven't received my order.

I still haven't received my order.
Every apparently attempted to deliver and I've not been able to re-arrange a date.
As it stands I'm not happy and don't actually know how to get a refund (:

25 luglio 2022
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Risposta di HERMOSA Protein

Hi Cath, please contact our Customer service team at info@livehermosa.com. We always find a solution, no worries. All the best and sorry for the frustration this might caused you. We rely on third parties for deliveries and some things are out of our hands, others we can solve some how.

Valutata 1 stelle su 5

Was not able to use discount code

Contacted customer service to explain I was unable to use the first purchase code but they were not interested. Had thus a while back with another company and they refunded the amount.

17 luglio 2022
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Risposta di HERMOSA Protein

Good morning David,
We are really sorry you were unable to use your first timer code. Unfortunately we are unable to refund discounts, however most of our codes last for 6 months and if you are still unable to use it, we will provide you with a code that works for you!

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