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Scopri cosa dicono le persone

Valutata 2 stelle su 5

The lithelli mower is somewhat ok.mows decent,but after one season the batteries died. Customer support died as well, I asked for 4 new batteries under warranty, they sent 3 and went instantly quiet.

Valutata 1 stelle su 5

Bietet eine Aktion an eine Powerbank für 1€ zu erwerben, bestellt - bezahlt - bestätigt. Einen Tag später kam eine Mail Sie hätten die Bestellung auf meinen Wunsch hin storniert. Ich habe nie... Leggi di più

Valutata 1 stelle su 5

Ganz schlechter Service, ganz schlechte Qualität! Rasenmäher wird nicht komplett geliefert. Ich warte nach einer Woche auf ein Ersatzteil. Täglich wird eine Mail beantwortet und Gegenfragen gestellt.... Leggi di più

Valutata 5 stelle su 5

I've purchased several of litheli tools and have had zero problems with either the tools or their batteries. On one of my orders, the brushless drill, the charging cord was not in the box that the bat... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

2,2

Scarso

TrustScore 2 su 5

31 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 1 stelle su 5

Ganz bescheiden

Ganz bescheiden. Wörtlich aus der stornierungs Mail:
"Deine Bestellung wurde storniert Bestellung Litheli____EU wurde auf deinen Wunsch hin storniert und deine Zahlung wurde noch nicht zurückerstattet. "

Ich habe nichts storniert!!!!! Finger weg !

8 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Unreliable and Dishonest – Order Cancelled Without My Consent

I’m extremely disappointed with my experience at litheli.com. I placed an order and was surprised to receive an email stating that it had been canceled "at my request" – even though I never requested a cancellation.

To make matters worse, I have not yet received a refund. No explanation, no apology, just a canceled order and missing money. This is completely unprofessional and unacceptable.

I can no longer trust this store. Avoid if you value transparency and reliability. Very disappointing and clearly unserious.

8 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Meiden Sie diese Firme.

Die Firma lügt schlichtweg. Ja, Ich habe eindeutige Beweise, also löschen Sie diese Bewertung nicht. Ich kann diese Firma niemandem empfehlen.

8 luglio 2025
Non scritta su invito
Valutata 3 stelle su 5

Told to turn it over!

I bought a battery operated lawnmower and used it a couple of times and it worked great. The last time I used it, I bumped into something that it couldn’t handle and it ejected the batteries as it was supposed to do, or so I thought. One battery was ejected and loose in the battery compartment while the other one had wedged itself into its compartment and would not come out or go back in, thus making the mower unusable. I called their customer service number and was told to “turn the mower upside down”, which I did thinking we were going to try to go into the battery compartment to dislodge the battery. When I said it was upside down, the representative asked me if it had fallen out. It had not as it was (and still is) wedged into the compartment. When I said no, she told me to email them at their service address and they’d send me “another one”. I wasn’t sure what she was saying they’d send but then she said new mower. Given the fact it was brand new, I opted to send it back to Amazon and order a replacement as I had no faith that she knew what she was talking about. Love the machine but can see that customer service isn’t their strong suit.

16 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolutely useless

I bought the cordless compact lawnmower. It is a useless lump of plastic disguised as a lawnmower. The power pack takes 18 hrs to charge and doesn't hold enough charge to mow my tiny lawn. It continuously cut out and will not work on anything but the highest setting. IT IS A TOTAL WASTE OF MONEY. DO NOT BUY IT. it would be quicker to cut the grass with a pair of nail scissors.

2 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Avoid

Bought a Litheli pole saw. Battery could not be charged. Registered the product with Litheli and reported the issue. No response from Litheli to date. My advice us to avoid these products.

10 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Thumbs up for Customer Care

We bought a festival trolley from this company (via a popular online company whose name starts with A and ends in N). I left a review and commented about one aspect of the purchase. The company immediately reached out to me (which was completely unexpected). I just have to say the customer service was BRILLIANT. They certainly deserve a 10 out of 10 for the customer care I received thus far 👍 Thank you

28 settembre 2024
Non scritta su invito
Valutata 4 stelle su 5

Double Check for Everything You might Need before You Order

One needs to be absolutely certain of the details of their order. I ordered a 20v paint sprayer. Took 2 weeks to arrive. No battery included, and I had my car taped up. My bad. Ordered the battery. Another 2 weeks to arrive. No cord or charger to charge the battery. So now I have to place a 3rd order to receive a charger for the 2nd order of the battery belonging to the 1st order of the sprayer. Was not happy. However, instead of returning everything, Customer Service reached out to me and discounted the battery charger. Understandably, It was what they could do besides accept a return. And I have to assume some responsibility to it all. I'm happy enough. Word of caution, what you see, is ALL you get. Make certain you have all the necessary parts. Update- received the charger for the battery for the sprayer and hooked it up. Litheli emailed me again with further instructions as how to assist maintaining the battery life. Yep, I had the battery hooked up for 2 days now. Not supposed to do that. Hit them up for another star because they didn't have to inform me individually of that. Read the fine print, right to find out all this stuff. I appreciate Litheli's efforts and am glad to feel like this again.

27 novembre 2022
Non scritta su invito

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