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4,1

Molto buono

TrustScore 4 su 5

8 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

I have been using the prison phone…

I have been using the prison phone service by Linkin for over a year now, and I must say that my experience has been nothing short of great. This company has proven to be reliable, efficient, and truly dedicated to meeting the needs of individuals locked up and their loved ones.

First and foremost, the call quality has been consistently outstanding. reliability of the phone connections, which has made it easier for me to stay connected with my loved one. I recommend LinkIn Prisonphone to anyone in need of a reliable and efficient prison phone service. They have certainly exceeded my expectations and have made a significant difference in maintaining connections with my loved one.

28 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Love this service and support

Love this service I initially contacted the link through a Facebook group for advice as my son is on remand and wanted to change his solicitor, the helper I spoke to pointed me in the right direction and followed up with me a days later to see how everything got on, I was then having a little look at their website and seen the mobile landline service oh am I so glad I did we was using cellphone rocks but with Linkmobile we safe so much more!! I would definitely recommend! 5*

13 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

Very helpful!

Couldn’t ask for more the lady I spoke to was very helpful, answered my questions about the plans and the process of adding the landline number to my sons prison phone. Everything was set up rather quickly and me and my son haven’t looked back since, I still send him £30 a week he usually adds £10 a week as phone credit and in fact still does although with the amount of time we have on the phone if i didn’t know better I would think it was costing him a fortune.

30 marzo 2022
Non scritta su invito
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Risposta di LinkInMobile

Thanks for taking the time to provide such a positive review, we strive to provide the highest possible service and are glad to see we’ve met your high expectations and we continue to strive to do this please do contact a member of the team on 0333 339 0803 if you have any questions.

Valutata 5 stelle su 5

Great Service

Great Service, Saves us loads on the cost of calls. Service was setup pretty fast with questions answered quickly via online chat or phone would definitely recommend!

22 marzo 2022
Non scritta su invito
Valutata 1 stelle su 5

Wish I could give this company no…

Wish I could give this company no stars!! They have taken money from my account and never set anything up! I think it’s a fake scam company because emails come back failed and no one responds back to messages!! Do not use!!

19 marzo 2022
Non scritta su invito
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Risposta di LinkInMobile

We apologise for any inconvenience caused, we understand on this occasion the service we provided was less than perfect, we strive to treat everyone like a VIP and in this case that didn’t seem to happen, due to a technical error we couldn’t notify you that we set up your account via email and you didn’t leave a contact number for us to get in touch. If you would like to subscribe to our service please get in touch on 0333 339 0803 and we can discuss a discounted plan for a period of time for the inconvenience caused.

Again we apologise for any inconvenience caused by this error. We hope to see you join our community sometime in the near future!

Valutata 4 stelle su 5

If I could give no stars I would

If I could give no stars I would. I got contacted by these (I did not contact them) they convinced me to take it on.. I asked could I cancel anytime.. they said yes.. it's not a contract..its a subscription..I could cancel any time without any fee ir charges. Less than 24 hours later..I decided it wasnt what I wanted neither did my son. So contacted dean j Hughes.. (he was the one who contacted me) and told him I wanted to cancel.. told him the reason. He then decided to say that he cancelled and I was going to be charged £15 cancellation fee plus £15 one month waiver fee! I hadnt used the service and it was less than 24 hours. He then told me it was not his fault I didnt read the terms and conditions! There was no term and conditions! He had not sent me any... plus I got proof of him saying I would not be charged for cancelling! Scam springs to mind!!!
I have emailed and no reply..I have phoned and no reply..surprise!!!
UPDATE. I SPOKE TO HARRY EXPLAINED EVERYTHING. IT SEEMS DEAN HUGHES WAS IN THE WRONG FOR MIS INFORMING ME. AND HARRY WILL TAKE THE NECESSARY STEPS TO MAKE SURE IT WILL NOT HAPPEN AGAIN. IM NOT GOING TO BE CHARGED. SO I HAVE CHANGED MY RATING TO 3 STARS FOR THE SIMPLE FACT HARRY SORTED IT OUT.
BUT CHEERS DEAN! FOR STRESSING ME OUT..LIKE WE HAVNT GOT IT HARD ENOUGH WITH OUR LOVED ONES WHERE THEY ARE!

11 febbraio 2022
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Risposta di LinkInMobile

Thank you for letting us know about your experience with us.

Can you send me your customer ID number by email and the approximate date you subscribed to a plan so I can look into this.

If you have any further problems, drop me an email to emma@linkmatelandline.com

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