Lings - Norfolk TriumphRecensioni 

499
TrustScore 5 su 5

4,8

Norfolk Triumph, High Street, IP25 6AH Watton, Norfolk, GB


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Valutata 5 stelle su 5

Fantastic dealership, now on my third new triumph from Lings Norfolk all the staff are fantastic knowledgeable and friendly. I love triumph motorcycles and wouldn’t buy one from anywhere else. Keep u... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What a dealership. I dealt with Harry Spilman who is, hands down, the best sales executive a company could have. He was fast, efficient, very communicative, and a pleasure to deal with. Both him and t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really good communication, excellent to deal with. I bought a GS from the other side of the country, I received a call with the salesperson and a detailed personal video going over the bike . Excell... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have recently bought a Triumph Speedboat 400 from Lings at Watton. I was helped and advised by James, the sales manager. I found his advice and calm, reassurance very positive and helpful. I bou... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Concessionario moto
  2. Negozio di biciclette
  3. Negozio di accessori e attrezzature per moto
  4. Negozio di motociclette
  5. Concessionario di moto Triumph
  6. Rivenditore di moto usate

Scritti dall'azienda

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Scritti dall'azienda

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Informazioni di contatto

  • Norfolk Triumph, High Street, IP25 6AH, Watton, Norfolk, Regno Unito

  • 01953881285

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4,8

Eccellente

TrustScore 5 su 5

499 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(499)

415 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Have been dealing with James the sales…

Have been dealing with James the sales guy for a few weeks now and has honestly been the best salesperson I have ever dealt with. Very helpful, no pressure sell. Brilliant.

21 ottobre 2024
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Risposta di Lings - Norfolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Valutata 5 stelle su 5

Introduction to Triumph ownership

Just wanted share what a total pleasurable experience it has been to owning my first Triumph motorcycle. Harry form Lings in Watton nothing was too much trouble. From sitting on the bike in the showroom to arranging a test ride. The speed twin was amazing and when showing an interest found it to be non pressured and gave me a great deal on my bike for trade in. Harry kept great communication ensuring my bike was prepared for handover and was just gleaming on collection. Following up to ensure everything has gone well with great aftercare. An overall fantastic experience and the bike and service well beyond my expectations.

4 ottobre 2024
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Risposta di Lings - Norfolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Valutata 5 stelle su 5

Helpful non pushy salesman relaxed…

Helpful non pushy salesman relaxed atmosphere. Knowledgeable, quickly arranged test rides and sale.

30 settembre 2024
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Risposta di Lings - Norfolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Valutata 5 stelle su 5

Great experience

Had a great experience with James at Lings Triumph Norfolk, very clear and helpful at every point!

30 settembre 2024
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Risposta di Lings - Norfolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Valutata 5 stelle su 5

Excellent

Efficient and no nonsense.

30 settembre 2024
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Risposta di Lings - Norfolk Triumph

Thanks for your fantastic 5 star review! ⭐️

Valutata 2 stelle su 5

I purcased a 2018 harley 1month ago…

I purcased a 2018 harley 1month ago from lings watton lovely bike but i found the rear fender was very rusty i found replacement and asked if they would cover
half the cost but they refused to help so just leaving a honest review

20 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

HARRY WAS JUST BRILLIANT AND MADE MY…

HARRY WAS JUST BRILLIANT AND MADE MY LINGS EXPERIENCE REALLY WORTH WHILE, APPART FROM MY ELVIS PRESLEY BONNEVILLE LOOKING FANTASTIC.
I WOULD ALWAYS RECOMMEND LINGS TO MY FRIENDS.

9 settembre 2024
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Risposta di Lings - Norfolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Valutata 5 stelle su 5

Excellent, friendly, professional

Excellent, friendly & professional service from James.
Great conversation - it's always best to buy from a dealer that knows what they're talking about from personal experience.
I would happily recommend Lings to any biker wishing to buy new, or from a good range of pre-loved bikes.

21 settembre 2024
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Risposta di Lings - Norfolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Valutata 5 stelle su 5

Great and helpful service from the team…

Great and helpful service from the team after my New bike got written off they were able to source a replacement which took a while to come but was worth the wait

16 settembre 2024
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Risposta di Lings - Norfolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Valutata 5 stelle su 5

Purchase experience

Helpful service all the way through the purchase process. Harry kept me informed at all times. From initial test ride to delivery to my home all smoothly and efficiently delivered.

16 settembre 2024
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Risposta di Lings - Norfolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Valutata 5 stelle su 5

Great team great experience

I thought the whole process was completely professional and a very good experience from beginning to end. James was extremely helpful throughout the whole process. Kept me up-to-date with any progress with the bike and he also sent me a lovely little video when the bike was ready to be delivered. would definitely recommend and I will be using them again in the future.

16 settembre 2024
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Risposta di Lings - Norfolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Valutata 5 stelle su 5

Great service

Great service, very knowledgeable, all very nice friendly people.

9 settembre 2024
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Risposta di Lings - Norfolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Valutata 5 stelle su 5

First service guys went above and…

First service guys went above and beyond excellent service 👏

27 agosto 2024
Non scritta su invito
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Risposta di Lings - Norfolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Valutata 5 stelle su 5

James smith was the salesman I delt…

James smith was the salesman I delt with who was very polite, helpfull and understanding. Had all the time in the world for me, answering and explaining all that I asked. Would definitely deal with him again for any future purchases. 10 out off 10

19 agosto 2024
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Risposta di Lings - Norfolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Valutata 5 stelle su 5

As always excellent service

As always excellent service

19 agosto 2024
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Risposta di Lings - Norfolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Valutata 3 stelle su 5

Perhaps it's me!

First service carried out perfectly as discribed and I like the detailed paperwork. Accessories fitted to high standard. Thank you Lings for your mechanic's professional work.
Sorry to say I still don't feel particularly welcome or treated like one of their serious Triumph purchaser's. It so happens I am very interested in changing my tourer for one of the larger Tigers but just don't feel any connection with their shop staff and nobody seemed interested in making any approach to me (I think the shop had one customer).
I also asked if I could leave my tank bag somewhere safe whilst my bike was serviced as it had valuable cameras inside but that wasn't an option.
Triumph after market accessories service is not very good. I'm very unhappy that my ordered engine protectors and bobbins are unobtainable at the moment or in the near future. I wish to protect my bike and to be able to do chain maintance. It's just not good enough! Feeling pretty depressed about it all which is a shame as my Trident is a wonderful machine.

13 agosto 2024
Non scritta su invito
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Risposta di Lings - Norfolk Triumph

Thank you for your feedback Mr Wharton, we are very sorry to hear you don't feel a connection with staff members here, This is certainly not normal feedback from our valued customers like yourself.

The service team have said they looked after you during your visit and no issues were raised,
We have dedicated storage for rider gear and items in our waiting area.

Regarding additional accessories you have ordered for your recently purchased Trident, Unfortunately these are currently out of stock with the manufacturer, As discussed during your visit last week, the service team have requested a date for delivery and will keep you updated with this.

We do hope you feel better about your next visit to us when your order arrives.

Valutata 5 stelle su 5

Great service received when buying my…

Great service received when buying my Tiger 660. Nice smooth process with Harry keeping me updated throughout the sale. No issues and bike was prepped and ready for collection on date chosen. Would definitely recommend.

13 agosto 2024
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Risposta di Lings - Norfolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Valutata 5 stelle su 5

James was excellent

James was excellent, very helpful, friendly and professional.
Very pleased with my 14month old Triumph Street Triple 765RS

29 luglio 2024
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Risposta di Lings - Norfolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

We will pass the kind words on to James!

Valutata 5 stelle su 5

Took our new Triumph Speed 400 for its…

Took our new Triumph Speed 400 for its first service today. As usual all the staff were very helpful and polite all demonstrating a very high standard of professionalism.
I’m sure the following comment will be covered in small print somewhere but I must admit to being a little surprised that the first “free” service cost me nearly £80 for oil and a filter.

2 agosto 2024
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Risposta di Lings - Norfolk Triumph

Thank you for your 5-star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Valutata 1 stelle su 5

A dealer who does not deal

It is now 8 weeks that I have waited for a front tyre to be replaced on Triumph Tiger. The Team said they would put in a claim to triumph as the Tyre had only covered 1200 miles. Weeks went by and when I asked the Team said your claim was not accepted by Triumph and had to be made against the Tyre manufacturer but their supplier had non in stock for a Tiger 900gt.
Also due to sciatic back pain I asked if I could sell or part exchange my 14 month old Triumph Tiger GT900 on another Triumph bike only to be told by the manager of lings of Watton he had a budget to stick to so they were not buying at the moment, and though assured by the sales man James that he'd put in a good word and call me back in a couple of days but did not.
I raised the issue that I felt unvalued or fobbed off in other words. I also reluctantly mentioned I suffer from social anxiety only to receive Emails (Third one with sarcasm) from the manager showing nil empathy, insisting
that his staff team and sales team had done everything correctly, and that his budgets meant they could not afford to buy or part exchange my bike that I bought new from them.
The manager cherry picked my email to him and took it out of context. Ignoring two aspects completely.
This was my first experience of being a Triumph owner and my last.
I contacted James the sales executive a few days later as I don't like to leave on bad terms who was supprised and offered to contact the manager, but it's all too late as I have sold my Triumph elsewhere.
Update....... Still no contact.

29 luglio 2024
Non scritta su invito

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