Such a lovely company operating with a real personal touch to their service..a hard found attitude in today’s retail environment. I originally ordered lingerie pieces and I have gone on to order bikin... Leggi di più
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Scopri cosa dicono le persone
It’s really difficult to get a returns label sent I’ve been chasing with emails & they are sending me around in circles. I don’t buy from here again as the returns process is hard work!
Amazing Service, I received my gorgeous body suit & 2 lingerie full sets at a great price. I actually feel comfortable & pretty for once, Considering I'm a plus size girlie with a big bust its hard to... Leggi di più
Joined as a nervous girlie on Tik Toc live I think Amy was the host? 😘💕 Never ordered anything for me before and she was so genuine and lovely totally empowering! Ordered and unfortunately had to Ex... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Liliosa represents so much more than just being a lingerie brand, we embody an empire full of inspiring women who know the power lingerie holds to make you feel invincible. When you join Liliosa you join a sisterhood of women who empower each other and embrace each others differences, because together we are limitless. Our sets are so beautiful and comfortable that you will enjoy feeling your best with every single wear.
Informazioni di contatto
UNIT 8C THE GREENHOUSE, MANNINGS HEATH ROAD, BH12 4NQ, Poole, Regno Unito
- cs@liliosalingerie.com
- liliosalingerie.com
Ha risposto al 32% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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It’s really difficult to get a returns…
It’s really difficult to get a returns label sent I’ve been chasing with emails & they are sending me around in circles. I don’t buy from here again as the returns process is hard work!
The lingerie set I ordered was very…
The lingerie set I ordered was very poor, significantly below what I would expect even from fast fashion. I have sets from shein which are higher quality. Items arrived with loose threads and finishing issues, and one piece had a ribbon detached straight out of the packaging.
The overall fit and construction felt low quality despite the pricing and branding.
There is also a repeated pattern mentioned by customers and collaborators regarding how complaints are handled, with reports of people being blocked after raising issues rather than being engaged with professionally.
From what I have seen, there are also claims from models and collaborators about poor communication around payments and feeling unsupported during shoots, although I can only speak to what has been publicly shared and discussed by others; but you can see from reviews on trust pilot they block customers who complain to keep up their social media image.
The product quality was very poor, significantly below what I would expect even from fast fashion. Items arrived with loose threads and finishing issues, and one piece had a ribbon detached straight out of the packaging. The overall fit and construction felt low quality despite the pricing and branding.
There is also a repeated pattern mentioned by customers and collaborators regarding how complaints are handled, with reports of people being blocked after raising issues rather than being engaged with professionally.
From what I have seen, there are also claims from models and collaborators about poor communication around payments and feeling unsupported during shoots, although I can only speak to what has been publicly shared and discussed by others.
Overall, the brand image presented online does not appear to align with the product quality or the experiences being reported by multiple customers and collaborators.
Liliosa has changed my life it has…
Liliosa has changed my life it has given my confidence back ,by wearing their absolutely gorgeous underwear and my partner loves the underwear I have bought ❤️ , the girls are so helpful ,lovely and beautiful girls xx
Beware of this company!
Beware of this company!! They are dropshipping items from Shein, Temu and Ali Express and selling them at inflated extreme prices claiming to be their own bespoke designs.
Don’t get caught into this scam, they have blocked me from TikTok as I raised the issue with them directly. Awful company and should be shut down.
Never arrived !!
Worst customer service ever
Mistakes happen but the way your company tried to ignore me and every little bit of accountability after it, is so wrong. I loved liliosa, but the company is great untill you have an issue. Very unfortunate
Not as advertised, bad customer service
Won a giveaway on TikTok and it was advertised as stockings but I received a really bad quality empty bag. I thought the stockings must have fallen out so messaged to let them know and I got the rudest patronising messages! “Hey babe…” yuck! Basically gaslighting me telling me they say in the lives it’s a mystery items but I watch their lives a lot and they have NEVER said it’s a mystery item. The customer service and poor quality bag has put me off ordering. I was excited to see the quality of the stockings before purchasing but they have lost trust from a potential customer here. Just seems scammy
Stellar Service 💕
Such a lovely company operating with a real personal touch to their service..a hard found attitude in today’s retail environment. I originally ordered lingerie pieces and I have gone on to order bikinis, everyday bras etc and I am blown away by the quality considering the price. I have definitely found one of my favourite companies to purchase from. Thank you so much Liliosa
Do not order!!
Do not order!!! Never received my order - over 2 months and not had a refund!
Great Service
First time buyer and the experience was very good.Quick delivery.Lingerie bought true to size and material excellent.
Great lingerie!
I loved how everything was packed and how I got the options for my bunddle on Tik tok live, Some items were to tight well other fit just right for my size. I would recommend sizing up just to be safe.
Great brand
Adjustable lingerie
I love this shop for its inclusive sizing, adjustable waists, backs, garters makes all the difference in feeling comfortable and confident in lingerie. Thanks Steph and the girls for a wonderful product range with so much variety and high quality.
Got my order my black ruffle playsuit…
Got my order my black ruffle playsuit it's so cute lovely material so comfy could wear it all day lovely gang so helpful av already got my 3rd order in mind absolutely love liliosa
I ordered two sets, only one came
I ordered two sets, only one came, when I tried to contact them which is very hard ie through instagram or a chat bot which doesn’t respond they asked me to select a different set as it was no longer in stock. I selected a different set and it was also not in stock and I selected a third time which they never got back to me after a few attempts of messaging again. Feel scammed by trying to order off a small business but I guess they’re small for a reason.
Amazing quality items
Amazing quality items, beautiful box and presentation. Friendly helpful service. Looking forward to my next subscription box.
Returned a parcel twice for it to be…
Returned a parcel twice for it to be returned to me address on returns information not valid and had to dispute with my bank!
Such great advice on styles and fit
Such great advice on styles and fit, feel like part of the family and the hosts are amazing and helpful. A great selection of styles that are perfect for anybody.
Great quality products at affordable prices.
The best of the very best
The best team to make you feel confident and feeling your ultimate best. From having feeding tubes to a stoma its really hard to find lingerie but liliosa truly changed that for me and made me feel empowered and confident.
DO NOT ORDER FROM THEM
DO NOT ORDER FROM THEM
Ordered three items 20th January.
Two came and were massively undersized, my wife is a medium or 12 in everything else but would need at least an XL in their sizing but there’s no chance of an exchange or refund as the emails stop coming and now being ignored.
The third item still hasn’t arrived, I kept getting told it’s out of stock and promised a free gift, now that hasn’t turned up and now no response to my emails.
Probably the worst company I’ve ever dealt with and now reading other reviews I’m not the only one.
No exchanges, no refunds, no communication ………. Just a really poor company.
I’d definitely advise to avoid ordering from them.
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