One word, fantastic!! From light on light's professional, appealing and very easy to navigate website, to the prompt processing, despatch and delivery time (including an option to track the order) and... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Beautiful, quality made soy candles with a choice of intense or subtle scent, I chose intense because I have a large house and I love them. I love that the marble jar can be refilled with my favourite... Leggi di più
L'azienda ha risposto
Hi Farah, I've ordered from you guys before, and you never fail to disappoint. I love everything about Light on Light. The light crackle of the wood stick burning just adds to the overall comfort... Leggi di più
Very high quality soy candles best in the market mashallah. Great unique scents too! Awesome customer service skills, always a delight to experience exceptional small businesses doing well. May you... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Spark A Light that Inspires. Light on Light is beyond just a brand, it is a vision for the future. Our 100% soy wood wick candles are handcrafted in Sydney using premium quality, vegan and eco-friendly materials sourced within Australia. Our range of stylish vessels and fragrance intensity options allow you to purchase a luxury candle completely unique to your preference. Thank you for supporting us to bring our vision to life!
Informazioni di contatto
Sydney, Australia
- Info@lightonlight.com.au
- lightonlight.com.au
Le persone hanno visualizzato anche
Love my Eid packs!
Love my Eid packs! Just the right size and I love what they contain. The product quality of Light on Light Soy Candles and their service always exceeds my expectation. Thanks guys!
17 maggio 2021
Risposta di Light on Light
Hi Shazia,
Thank you for sharing your feedback and the 5-star review. We always aim to exceed our client's expectations. Thank you for your support and we look forward to seeing you back soon.
Farah :)
I swear it’s the best candle the smell…
I swear it’s the best candle the smell and design and the quality is the best Iam gonna buy more from light on light and told everyone in my family to buy just love it
13 maggio 2021
Risposta di Light on Light
Hi Bibi Fatima,
Thank you for the 5-star review and the spreading the light :-). All our products are inspected and tested to ensure they are the best in the market. Quality is at the heart of what we do - Hope to see you back soon!
Farah :)
Excellent customer service
Excellent customer service and fast shipping. Package was packed well and I was happy with all the products.
2 maggio 2021
Risposta di Light on Light
Hi Almas,
Thank you for the 5-star review. Our aim is to always exceed the expectation of our customers! Look foward to seeing you back soon.
Farah :)
Amazing and fast service
1 maggio 2021
Risposta di Light on Light
Hi Salwa,
Thank you for the 5 star review. We always exceed our customers expectations.
Hope to see you back soon and have a wonderful Eid. :)
Farah.
So gorgeous!
Such a gorgeous product and gift! The quality and love put into Light on Light candles shines through. Cannot recommend enough!
18 marzo 2021
Risposta di Light on Light
Thank you Amy for the recommendation and 5-star review!
The Ashgabat candles are just gorgeous aren't they.
All the best and hope to see you back soon.
Farah :)
Exquisite & Divine
Everything about Light on Light is amazing, from customer service to the actual product.
It's such a relief to see consciously hand poured candles with such intense & delicate fragrances. My whole house smells amazing even if I light up my candle in a tiny corner of my house.
Cannot get enough!
1 marzo 2021
Non scritta su invito
Risposta di Light on Light
Thank you Nafeesah for the kind words and 5-star review!!!
The impression we leave with anyone we deal with (not just our customers) is of utmost importance to us. I am so glad to hear that you loved the intense version of our candles. They sure do pack a punch.
Farah :)
This is the best place to add high…
This is the best place to add high quality scents into your life. I have been looking for the perfect Car Perfumer for ages until I found it from Light on Light.
Thank you very much.
Sami
26 gennaio 2021
Risposta di Light on Light
Hi Sami,
Thank you for the 5-star review and awesome feedback. We struggled to find a suitable fragrance for our car as well. This is why we chose to make our own! We are really glad that you enjoy it as much as we do.
Farah :)
Beautiful quality you will want more
Beautiful, quality made soy candles with a choice of intense or subtle scent, I chose intense because I have a large house and I love them. I love that the marble jar can be refilled with my favourite fragrance again or I can try another, instead of buying another candle. They are beautifully presented and you can tell they are made with care. Comes with candle care instructions and a gift card. I bought 4 the day before Christmas Eve and gifted 2 but I am almost ready for a refill and it’s only 5 January - they are THAT good! You won’t be disappointed. Love Suave, Tiger Lily, Bonfire and Japanese Honey Suckle ❤️
5 gennaio 2021
Risposta di Light on Light
Hi Shareena,
Thank you for the kind words. We strongly believe that providing choice to our customers is key especially when it comes to the intensity of scents. Whether it be for personal use or for gifting, the small ceremony we go through when we unwrap something matters a lot and we aim to make this a memorable experience! Hope to see you back soon.
Farah.
Incredible peraonalised service with…
Incredible peraonalised service with the business bending over bckwards to ensure my order arrived on time. These candles are stunning and I'm really impressed that my gifts will be ongoing as they can order refills. Thanks so much.
12 dicembre 2020
Risposta di Light on Light
Hi Marian and Bonnie,
Thank you for stopping by and sharing the love and your experience with us! We believe service is the core of any business and will always aim to please. Also, refills is our way of making sure we minimise the waste our company produces.
Look forward to speaking with you next time!
Kind Regards,
Suhayl.
Beautiful product and fantastic and very quick turn around time
I got so excited when my parcel arrived, that I forgot to take a photo, of all my beautifully scented candles ready to put under the Christmas tree.
4 dicembre 2020
Risposta di Light on Light
Hi Belinda,
Thank you for 5 star review!
Christmas can be a busy time of year and we do our little part to help out!
Hope you have a joyous holiday season!
Kind regards,
Suhayl.
First of many
My order came very well packed & each pack of candles I ordered came wrapped beautifully for gifting. Suhayl was very prompt with communication & helpful throughout the ordering process. I look forward to ordering more candles in the future.
4 dicembre 2020
Risposta di Light on Light
Hi Ray,
Thank you for the 5 star review and kind words.
The small ceremony we go through when we unwrap something - matters a lot and we aim to make this a memorable experience!
Look forward to having you as a regular. :)
Kind regards,
Suhayl.
Love these candles
Candles are beautifully presented and have a wonderful scent that flows throughout the house. Candle burning time seems to last forever. I'm an avid candle shopper who expects value for money, Light on Light exceeded all my expectations.
1 dicembre 2020
Risposta di Light on Light
Hi Alanah,
Thank you for the 5 star review and the kind words.
All our jar types and each scent are tested to ensure they produce a clean burning candles. Quality is at the heart of what we do!!
Hope you have a joyous holiday season!
Kind regards,
Farah.
Service second to none!
Service second to none!
Suhayl went above and beyond to tailor to our needs with our corporate gifts for Xmas. Thank you so much. Highly recommend.
13 novembre 2020
Risposta di Light on Light
Hi Amy,
Thank you for sharing your experience - Working with you to create such an amazing corporate gift pack was a wonderful experience from our end as well!
Thank you again for the 5 star review and for supporting our small business.
Kind regards,
Suhayl.
Love the product and the purchase and…
Love the product and the purchase and delivery was easy and on time. The only thing to improve would to be able to write a note to the recipient of the gift...or at least let them know who it was from.
5 novembre 2020
Risposta di Light on Light
Hi Cath,
Thank you for the 5 star review! We really appreciate the feedback.
We do offer a personalised card for each order which is included on our website. Your feedback however has highlighted to us that the message is not communicated clearly from our end. We have amended the product descriptions to make this option clearer. Thank you again for the constructive feedback!
Sincerely,
Farah
One word
One word, fantastic!! From light on light's professional, appealing and very easy to navigate website, to the prompt processing, despatch and delivery time (including an option to track the order) and finally the finished products. Wow!!! Elegant, perfectly hand set candle wax and then the array of scents they have. Lighting up a different scented candle each night has become part of daily routine to unwind. Great work guys, all the best.
21 ottobre 2020
Risposta di Light on Light
Thank you for sharing your experience with us and your 5 star review.
We love hearing the feedback and that you found our service professional and our website easy to navigate.
We look forward to spreading the light soon again.
Suhayl
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.