Clear explanation of policy terms with knowledgable staff. Nothing too much trouble and all questions answered with care and concern. A great policy choice with competitive cover for over a decade. Lo... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Hugely expensive of course, all pet insurance is, haven’t made a claim and it goes up each year so cannot rate them on their service for claims. BUT charged me £25 to change my policy information from... Leggi di più
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Riley was my first contact and he was first rate The second was a lady and I’m sorry I’ve forgotten her name but it may have been Grace . Anyway she was fabulous too . What a refreshing change from... Leggi di più
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The call centre was excellent Tom sorted my pet insurance out as I couldn't manage with online. Went through policy with me also sending postal copy ad well as online for ease of reading. Would recomm... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Lifetime Pet Cover began in 2014, inspired by a personal experience when a cherished family pet became seriously ill, and the existing insurance didn’t provide the support that was needed. That experience sparked a commitment to create pet insurance that puts pets and their owners first. We believe in keeping things simple and focused on quality which is why we offer only Lifetime policies, designed to provide lasting protection, with five levels of cover to suit your needs. As a team of dedicated pet lovers, we’re committed to providing reliable service and insurance you can truly count on. Our goal is simple - to be here when you need us, protect your pet and give you peace of mind.
Informazioni di contatto
The Old Dairy, Western Court, Bishops Sutton, SO24 0AA, Winchester, Regno Unito
- 02037500022
- hello@lifetimepetcover.co.uk
- lifetimepetcover.co.uk
Lifetime Cover for Cats & Dogs
4,5
Eccellente
1180 recensioni
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Ha risposto al 86% delle recensioni negative ricevute
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Everything appeared straightforward and…helpful
Everything appeared straightforward and all the information needed was very clear and easy to comprehend also helpful in answering my queries
4 maggio 2026
Risposta di Lifetime Pet Cover
Thank you for your feedback! We’re really pleased to hear our team were helpful in answering your queries and supporting you through the process. Thank you for choosing us to protect your pet 😊
Risposta di Lifetime Pet Cover
Thank you for your feedback! We’re really pleased to hear you’re happy with our service. Thank you for choosing us to protect your pet 😊
Straightforward and enough options on…
Straightforward and enough options on line. Easy to set up payments
5 maggio 2026
Risposta di Lifetime Pet Cover
Thank you for your feedback! We’re pleased to hear you found the process straightforward and easy to set up payments. Thank you for choosing us to protect your pet 😊
Hugely expensive of course
Hugely expensive of course, all pet insurance is, haven’t made a claim and it goes up each year so cannot rate them on their service for claims. BUT charged me £25 to change my policy information from non-neutered to neutered. I was simply updating the information to ensure it was up to date and I think this is ridiculous.
5 maggio 2026
Risposta di Lifetime Pet Cover
Thank you for your feedback Sue. Although premiums can change because of a customer’s or pet’s details being updated (such as a change of address or a pet’s neutered status), we have never charged a £25 fee to customers to make changes like this.
We’d like to understand more about your experience and investigate further, so please contact us on 020 3750 0022 (lines are open 9am – 5pm Monday – Friday).
Very quick and reasonably priced
2 maggio 2026
Risposta di Lifetime Pet Cover
Thank you for your feedback! We’re really pleased to hear you found the process quick and the pricing reasonable. Thank you for choosing us to protect your pet 😊
Risposta di Lifetime Pet Cover
Thank you for your feedback! We’re pleased to hear you found our cover great value. Thank you for choosing us to protect your pet 😊
Very clear and easy to understand when…
Very clear and easy to understand when setting up policy...price was excellent whether price goes up alot higher after a year will wait and see...Hoping this company will be good if ever I need to make a claim !
1 maggio 2026
Risposta di Lifetime Pet Cover
Thank you for your feedback! We’re delighted to hear that you found setting up your policy clear and easy to understand and that you were happy with the price offered. We appreciate your comments and hope that, should you ever need to make a claim, you continue to have a positive experience with us. Thank you for choosing us to protect your pet 😊
Very straightforward and clear
26 aprile 2026
Risposta di Lifetime Pet Cover
Thank you for your feedback! We’re really pleased to hear that you found the process very straightforward and clear. Thank you for choosing us to protect your pet 😊
Risposta di Lifetime Pet Cover
Thank you for your feedback Maureen. It is great to hear you found everything quick and easy to complete. We appreciate you choosing us to protect your pet.
Risposta di Lifetime Pet Cover
Hi Clare, thank you for choosing us and for your feedback. We are glad to hear you found the website straightforward to use and the pricing good value 😊
Risposta di Lifetime Pet Cover
Hi Dean, thank you for your feedback😊It is great to hear you found it easy to set up your policy and are happy with the price. Thank you for choosing us to protect your pet.
Risposta di Lifetime Pet Cover
Thank you for your feedback. We are glad to hear you found the website simple to navigate and that you were happy with the price. Thank you for choosing us to protect your pet!
Risposta di Lifetime Pet Cover
Thank you for your feedback Phil 😊We are really pleased to hear you found our website easy to use, clear, and logical. Thank you for choosing us to protect your pet.
The lady I spoke to was extremely…
The lady I spoke to was extremely efficient and polite and helpful
22 aprile 2026
Risposta di Lifetime Pet Cover
Hi Lydia, thank you for your kind feedback! We are really pleased to hear that our team member was efficient, polite, and helpful. We appreciate you taking the time to share your experience.
Risposta di Lifetime Pet Cover
Thank you for your feedback. We are delighted to hear you found the website easy to navigate and the information clear and concise. It’s great to know you were also happy with the price. We really appreciate you choosing us to protect your pet!
Straight forward process easy to choose…
Straight forward process easy to choose cover included need and at a very good price far cheaper than my previous policy ,will recommend to friends for sure
21 aprile 2026
Risposta di Lifetime Pet Cover
Hi Janet, thank you for your feedback! We are really pleased to hear you found the process straightforward and were able to choose the right cover easily. It is great to know you’re happy with the price compared to your previous policy and we really appreciate your recommendation to friends. Thank you for choosing us 😊
Risposta di Lifetime Pet Cover
Thank you for your feedback 😊 It is great to hear everything was quick and easy to do. We appreciate you choosing us to protect your pet.
Risposta di Lifetime Pet Cover
Hi Patrick, thank you for your feedback and for taking the time to share your experience. We are really pleased to hear your claim was processed and paid quickly, and that you found the service helpful 😊
The call centre was excellent Tom…
The call centre was excellent Tom sorted my pet insurance out as I couldn't manage with online. Went through policy with me also sending postal copy ad well as online for ease of reading. Would recommend and very good price covering all my dogs needs
17 aprile 2026
Risposta di Lifetime Pet Cover
Hi Christina, thank you so much for your kind feedback! We are delighted to hear that Tom was able to support you over the phone and guide you through your policy so clearly. It’s great to know he arranged everything in a way that suited you, including sending a postal copy for ease of reading, and that you’re happy with both the cover and the price. We really appreciate your recommendation and thank you for choosing us to protect your dog.
Where do I start
Where do I start
It took me a week to set up a policy sent about 8 email's to finally fix and get the policy in place.
19 aprile 2026
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