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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered a product for the first time ever from this company, feeling somewhat worried after some of the negative reviews. But there was nothing to worry about:) The item arrived today, super quick,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I usually get my order from somewhere else but they didn't have them. I have cancer & lowered immune system these certainly help me to stay healthy so they are necessary for me. My order with you was... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I ordered 2 bottles of 180 tablets and quickly received 2 bottles of 90 - luckily I noticed and emailed them at once. I didn't receive a reply. I considered contacting PayPal to resolve the issue, but... Leggi di più

Valutata 4 stelle su 5

WHAT HEROES! I ordered a supplement from this company but when it arrived the sell by date was to soon for me to use all the product and being disabled I was unable to return the goods. However they... Leggi di più

Dettagli dell'azienda

  1. Servizio per il fitness e l'alimentazione

Scritti dall'azienda

To support you in your goal of maintaining a healthy lifestyle we supply a wide range of quality probiotics, vitamins, herb formulations and food supplements.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

239 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 60% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(239)

26 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Ordered on 18 April and by 24 April did…

Ordered on 18 April and by 24 April did not have any notification of dispatch. Contacted the company regarding this on 24 April and did not receive a reply only a dispatch notice email. Obviously the order had been overlooked like previous reviews had mentioned and they couldn’t even bother to explain why. I was concerned because I was leaving the country shortly.

Then DHL said that that they had the order and would deliver some time that day. My heart dropped because my experience with DHL in this area is that it is so unreliable. They say they will deliver on such a date but usually at the end of that date they say that they couldn’t get access to the property ie they didn’t have time to deliver or don’t care as I was in all day. It usually goes back to the depot and may not be out for delivery for another few days and who knows when it will be as it isn’t always back out for delivery the next day.

Now I leave the country in a few days and have no ability to track the package by DHL. Such a poor service all round. Won’t be ordering from this company again

24 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Great company!

I ordered a product for the first time ever from this company, feeling somewhat worried after some of the negative reviews. But there was nothing to worry about:) The item arrived today, super quick, a couple of days after I placed the order, well wrapped and all is well:) I shall be ordering from them again!

31 gennaio 2023
Non scritta su invito
Logo di Lifestyle Vitamins

Risposta di Lifestyle Vitamins

Thank you very much for taking the time to leave a review :)

Valutata 1 stelle su 5

Ordered a product which had terrible a 2-4 day…

Ordered a product which had a 2-4 day delivery time, 3 weeks later still hadn’t received my items, had no contact from the company. After several emails they finally responded saying my goods couldn’t be delivered so had been returned to them, I hadn’t received a card, text or email letting me know any of this. Just an overall terrible experience with this company and will definitely not be using them again

12 gennaio 2023
Logo di Lifestyle Vitamins

Risposta di Lifestyle Vitamins

Hello,

Your order was shipped the day after we received your order. Our courier attempted to deliver but as you were not home they left the parcel at a local collection point. When you emailed us about this 3 weeks later we were able to retrieve the parcel and issue a refund.

Kind regards,
Lifestyle Customer Support

Valutata 1 stelle su 5

Do not use for important purchases

Express delivery does not mean express delivery (waited over a week before they shipped it) Company also doesn't respond to emails.

23 novembre 2022
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Risposta di Lifestyle Vitamins

Hello, thank you for your feedback. Your order was shipped two working days after you placed it with us due to a complication with our courier collection service, unfortunately there was a further delay with the courier due to the extra demand on their services as a result of the mail strikes. Our express service is usually 1 - 2 working days.

Very sorry you didn't receive our usual service, this has been refunded.

Kind regards,
Lifestyle Customer Support

Valutata 1 stelle su 5

Unfortunately they send items with DPD…

Unfortunately they send items with DPD who dont bother delivering them, they just dump them in a shop somewhere and make the customer go and collect them. If I wanted to go to the shops I wouldnt have paid £6 for delivery! Might save 10p per order by going with the cheapest courier but you get what you pay for and DPD are shoddy and unreliable so unfortunately that makes every company who uses them shoddy and unreliable. Most negative reviews are about the delivery, not the products. Because they use a cheap and nasty delivery company.

17 ottobre 2022
Non scritta su invito
Logo di Lifestyle Vitamins

Risposta di Lifestyle Vitamins

Hello, thank you for your feedback. We are sorry that the service you received from DPD was not up to par on this occasion. DPD are not the cheapest service and we are happy with the service they provide for most of our customers, which we appreciate was not your experience.

They will try to deliver but if they are unable to then they will either leave in a safe place or drop the parcel at a local collection point.

We also use Royal Mail who offer an express service so this can be specified if they are a preferred shipper.

Kind regards,
Lifestyle Customer Support

Valutata 5 stelle su 5

Product arrived quickly

I was pleased that the product arrived quickly as I had never ordered from this company before.

27 ottobre 2022
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Risposta di Lifestyle Vitamins

Thank you very much for your kind words. :)

Valutata 1 stelle su 5

Still waiting for dispatch on an order…

Still waiting for dispatch on an order for almost a week. No communication from the company, not replying to emails or voicemails

Finally got a reply. Turns out the item was out of stock but they couldn’t be bothered to tell me.

26 ottobre 2022
Non scritta su invito
Logo di Lifestyle Vitamins

Risposta di Lifestyle Vitamins

Hello,

Thank you for your feedback. Very sorry that our service was not up to par on this occasion.

We do our best to ensure our stock availability on the website matches the warehouse, unfortunately that was not the case with your order. This was of course compounded by our slow responses, but we did respond and have refunded your order.

Sorry we couldn't help you this time.

Kind regards,
Lifestyle Customer Support

Valutata 4 stelle su 5

Not yet received.

No fault of Lifestyle Health store but I still haven’t received my order after a week. Thank you to Royal Mail and another strike plus a bank holiday weekend. I have no run out of my magnesium!!

1 settembre 2022
Valutata 4 stelle su 5

WHAT HEROES!

WHAT HEROES!
I ordered a supplement from this company but when it arrived the sell by date was to soon for me to use all the product and being disabled I was unable to return the goods. However they still refunded me which I think was more than fair. Thank you Lifestyle Vitamins very, very much.

7 agosto 2022
Non scritta su invito

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