También buena experiencia, e informada en todo momento, quizás un pero que algunos correos ni venían e español.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
J'attends le remboursement de ma deuxième commande que je n'ai toujours pas reçu. Il faut toujours faire des réclamations ça devrait être automatique. Merci de bien vouloir me rembourser.
I didn’t receive my order it’s been almost two months and I writes every day to you and one answers.
Made an order, but one of the products was past it’s Best Before Date. Customer service replied quickly and solved the issue promptly. I will not hesitate to order again in the future.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Discover life.kiwi, your trusted source for dermocosmetics. Shop skincare, haircare, body care, and wellness products tailored to your unique needs, from sensitive skin to sun care and anti-aging. Explore our curated, dermatologist-approved collections and enhance your beauty and wellness journey
Informazioni di contatto
Portogallo
- social@life.kiwi
- life.kiwi
3,1
Nella media
21 recensioni
Ha risposto al 16% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
También buena experiencia
También buena experiencia, e informada en todo momento, quizás un pero que algunos correos ni venían e español.
19 febbraio 2026
I didn’t receive my order it’s been…
I didn’t receive my order it’s been almost two months and I writes every day to you and one answers.
17 marzo 2026
I didnt receive my order
11 febbraio 2026
J'attends le remboursement de ma…
J'attends le remboursement de ma deuxième commande que je n'ai toujours pas reçu. Il faut toujours faire des réclamations ça devrait être automatique. Merci de bien vouloir me rembourser.
12 gennaio 2026
Customer service
Made an order, but one of the products was past it’s Best Before Date. Customer service replied quickly and solved the issue promptly. I will not hesitate to order again in the future.
28 ottobre 2025
Risposta di Life.kiwi
Hi Esther,
Thank you so much for your 5-star review.
We are truly grateful for your trust in life.kiwi.
We are very sorry that one of the products arrived past its Best Before Date. This is not the experience we want for our customers. I am glad to know that our team solved the situation quickly, and we appreciate your understanding and kindness throughout the process.
If you ever need anything, have a question, or simply want a product recommendation, we are always here to help.
Thank you again for choosing us. We look forward to welcoming you back soon!
My shipment is yet to arrive
My shipment is yet to arrive , the support said that they'd help but nothing changed since then
4 settembre 2025
I reached out to someone to return an…
I reached out to someone to return an item that I cannot take per my doctors instructions and no one has reached back out to me.
21 agosto 2025
Risposta di Life.kiwi
Hello Ashley,
Thank you for your feedback. We did reply to your message and explained that, as stated in our Terms & Conditions, returns are accepted within 15 days of receiving the order. Unfortunately, when you reached out to us, this period had already passed.
We truly value your understanding and are always available to help with any questions regarding future orders.
Kind regards,
The Life.Kiwi Team
Product was shipped from Europe to West…
Product was shipped from Europe to West Coast of USA with no problems and everything was packed well and safely.
23 luglio 2025
Risposta di Life.kiwi
Thank you so much for your kind feedback! 🌿 We’re delighted to hear that your order arrived quickly, safely, and in perfect condition all the way to the West Coast. It’s wonderful to know that you had a smooth experience with both shipping and packaging. We truly appreciate your trust in Life.Kiwi and look forward to welcoming you back again soon! 💚
10/10 for Life.Kiwi!!!
Prices were good and products came on time and packed well! Very happy!
15 luglio 2025
Risposta di Life.kiwi
Thank you for sharing your experience! We’re so glad to hear you’re happy with the prices, timely delivery, and safe packaging. Your satisfaction means a lot to us, and we look forward to welcoming you back at Life.Kiwi soon! 💚
Price and delivery date was perfect
5 giugno 2025
Risposta di Life.kiwi
Thank you for your kind words! We’re delighted to know the price and delivery met your expectations perfectly. Your satisfaction is always our priority, and we can’t wait to serve you again at Life.Kiwi! 💚
A entrega foi mais rápida que o…
A entrega foi mais rápida que o esperado, veio bem embalado, mas não gostei do produto, da textura, não ficou bom na minha pele.
29 maggio 2025
Risposta di Life.kiwi
Olá!
Agradecemos pelo seu feedback e ficamos felizes em saber que a entrega foi rápida e o produto chegou bem embalado.
Lamentamos, no entanto, que a textura do produto não tenha sido do seu agrado e que não tenha se adaptado à sua pele. Cada pele é única, e estamos disponíveis para ajudá-la a encontrar uma opção mais adequada às suas necessidades.
Se desejar, a nossa equipa pode aconselhá-la com base nas suas preferências e tipo de pele, basta entrar em contacto connosco.
Obrigada pela sua confiança!
Risposta di Life.kiwi
Thank you so much for your kind words! 😊
We’re thrilled to hear you’re happy with our prices and shipping speed. Your recommendation means a lot to us, and we truly appreciate your support.
Looking forward to seeing you again soon at life.kiwi! 💚
Risposta di Life.kiwi
Thank you for your wonderful review! 💚 We're so happy everything was perfect. Your satisfaction means the world to us – hope to see you again soon at Life.Kiwi!
Great assortment and quick delivery!
5 maggio 2025
Risposta di Life.kiwi
Thank you so much for your lovely review!
We're delighted to hear that you enjoyed our product selection and speedy delivery. Providing a smooth and satisfying shopping experience is what we strive for, and it's wonderful to know we hit the mark. We can't wait to welcome you back soon!
Risposta di Life.kiwi
Thank you so much for your kind words! 😊 We’re thrilled to hear that your order arrived quickly and that everything met your expectations. If you ever need anything else, we’re just a click away!
Delivery very slow
Delivery very slow. Took just over a week. Happy with product. Thank you
15 aprile 2025
Risposta di Life.kiwi
Thank you for your feedback and kind words about the product, we’re glad to hear you’re happy with it!
We’re sorry to hear the delivery took longer than expected. We’re always working to improve our shipping times and appreciate your patience. If you have any further concerns, feel free to reach out to our support team. Thank you again for choosing Life.kiwi 🥝
Risposta di Life.kiwi
Thank you for your feedback! We’re glad to hear everything went well. If you ever need anything, feel free to reach out. We appreciate your support!
Perfect
Super fast and impeccable packaging. Will for sure order again.
6 marzo 2025
Non scritta su invito
Risposta di Life.kiwi
Thank you for your review! We’re happy to know you had a good experience. If there’s anything we can do for you in the future, just let us know!
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