Excellent service and very spot…
Excellent service and very spot information
Since I contacted Lidssen Health the response was great, and I was given all the right information and all the right guidance and procedures to follow. When I arrive in Turkey my first contact was Laura, she was available from the beginning till the end and responded to all my questions very intensively and friendly. At no time did I feel like I was being pressured or perceived as annoying.
When I arrived in Istanbul, I was picked up by a VIP transfer car which was very clean and comfortable.
As I had no food in the flight, I was very hungry, and the driver bought me food on the way to the hotel that was very nice.
I stayed in Veyron Hotel. It is a 4-star Hotel, cheap, in a very nice area and a very great service.
At the hospital, there were a few tests to do before the surgery to check whether I was fit for the operation (blood tests, pcr test, electrocardiography, x-ray). Laura was always there with me to guide me with all tests. It is something impossible to do if you do not have someone speaking Turkish and English. The communication with the nurses was impossible they do not speak English but are very kind and with their constant availability you do not need more. I used few times Google translate with the nurses, and it was very fine like that.
On the surgery date, I had anxiety, but I felt better when I met the doctor who is a real specialist in his field, and you can tell that he wants to get the best out of you. He gave me all necessary information and answered to all my question. The communication was also not a problem with him.
I am extremely satisfied and I can't thank enough for hospitality I got received and treatment was great. Highly recommended.
19 marzo 2022
Non scritta su invito