Many thanks to the team at Leyland Ealing Broadway. They are trying hard to satisfy their customers. A small but well-supplied shop where you can find everything for DIY projects.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I just wanted to say a few words about James, the store manager from Leyland in Acton. Right from the start, he made suggestions and ideas I had not thought of (and never would have), listened intenti... Leggi di più
L'azienda ha risposto
I received beyond brilliant service from JL. I had a problem with the scheduled delivery date that my builders had arranged. I phoned, spoke to JL who was unbelievably understanding and accommodati... Leggi di più
L'azienda ha risposto
I ordered some paint and accidentally put it through as click and collect instead of home delivery. I emailed customer services straight away, to change the delivery method. I was asked to provide or... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di bricolage
- Negozio di arredi e di design d'interni
- Negozio di ferramenta
- Negozio di articoli per la pittura
- Negozio di utensili
Scritti dall'azienda
Leyland SDM is London's leading decorating and DIY specialists. We supply local tradespeople & people working on their own DIY projects as a Specialist Decorators' Merchants with paint and decorating materials.
Informazioni di contatto
Fourth Way 24, HA9, Wembley, Regno Unito
- 020 7275 2999
- web.orders@leylandsdm.co.uk
- leylandsdm.co.uk
4,0
Molto buono
376 recensioni
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Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Order was unable to be delivered to…
Order was unable to be delivered to home address in North East despite this being the second order and we had received the first order. Numerous phone calls to various numbers who were unable to help or provide a customer service number so spent ages on phone chasing an order. Eventually spoke to someone in Finance who went out the way to help and kept up to date with us and payment returned and ordered cancelled as unable to deliver even though explained had received first order but pleased with the ladies help in finance as was getting stressful with all the calls and unable to help.
4 aprile 2026
Risposta di Leyland SDM
Hi Graeme,
Thank you for taking the time to share your experience, and we’re really sorry to hear about the issues you faced with your second order. We completely understand how frustrating it must have been, especially after successfully receiving your first delivery.
This isn’t the level of service we aim to provide, particularly when it comes to communication and support. We’re looking into what may have caused the delivery issue and why it was so difficult to get clear assistance.
We’re pleased to hear that our colleague in Finance was able to step in and support you during what sounds like a stressful situation and once again apologise for any inconvenience caused.
Many thanks.
I have tried to cancel this order and…
I have tried to cancel this order and get a refund however no one has been responding to my emails and I have not received a confirmation email in regards to collecting the items either. I would much appreciate confirmation that a refund is being processed.
9 aprile 2026
Risposta di Leyland SDM
Hi Kelly,
Thank you for taking the time to leave feedback. We're so sorry you've had this experience, please could you email info@leylandsdm.co.uk, so we can look in to this further.
Many thanks.
Easy to order products and quick click…
Easy to order products and quick click and collect
7 aprile 2026
Risposta di Leyland SDM
Hi Michelle,
Thanks for the 5-star review! We're thrilled you found our click and collect service easy and convenient.
Many thanks!
Yasin at Victoria Warwick Way is always…
Yasin at Victoria Warwick Way is always very helpful and very patient with all of sort of questions to make sure you get the right product.
Thank you
4 aprile 2026
Non scritta su invito
Risposta di Leyland SDM
What a brilliant review, thanks. We’re pleased you were happy with the service, and hope to see you again soon.
Hassan was so helpful in finding the…
Hassan was so helpful in finding the right color for me and helping with options
31 marzo 2026
Non scritta su invito
Risposta di Leyland SDM
Hi Shokhida,
Thanks for the lovely review. We're pleased you had a great experience and will pass on your kind words to Hassan.
Many thanks,
The Leyland Team.
Blade was amazing with customer service…
Blade was amazing with customer service artira as well they made my day
30 marzo 2026
Non scritta su invito
Risposta di Leyland SDM
Hi Ljiljana,
Thanks for the 5-star review! We're pleased to hear Blade was able to assist you, and your day was made! We appreciate you taking the time to leave such positive feedback and will pass this on.
Many thanks.
The service was quick and despatch and…
The service was quick and despatch and delivery prompt .. unfortunately I will have to give the product a quick whirl in the lathe to get it to fit and work as slightly too big OD
23 febbraio 2026
Risposta di Leyland SDM
Hi Nicola,
Thanks for the feedback. We're sorry to hear the product is slightly too large, we will pass that on to our team. If you have any queries, please do not hesitate to get in touch.
Many thanks.
Yasin was very helpful ☺️
8 marzo 2026
Non scritta su invito
Risposta di Leyland SDM
Hi Alexander,
Thanks for the 5-stars! Yasin will be thrilled to hear such lovely feedback, we will pass your kind words on.
Many thanks!
Super professional and helpful staff
Yasin (at the Warwick way, Victoria store) was really helpful and went above and beyond to make sure I was happy with my purchase, exploring all options available to me.
7 marzo 2026
Non scritta su invito
Risposta di Leyland SDM
Hi Malouza,
Thanks for such lovely feedback, we will pass your kind words on to Yasin and look forward to welcoming you in-store again soon.
Many thanks.
First class service and delivery
First class service and delivery, product very good 👍🏼.
3 marzo 2026
Risposta di Leyland SDM
Hi Diesel,
Thanks for the 5-stars! We appreciate the feedback!
Many thanks.
I popped in to buy a paint scrapper and…
I popped in to buy a paint scrapper and struggled to find it. However, Yasin asked to help me and took me to the correct place. Much appreciated! Thank you for great customer service.
6 marzo 2026
Non scritta su invito
Risposta di Leyland SDM
Hi Jacqueline,
Thank you for taking the time to leave a review. We always strive to go the extra mile, so we're thrilled to hear you have had a wonderful experience in-store. We will pass your kind feedback on to Yasmin.
Many thanks.
Ordered online
Ordered online
Paid for next day delivery
No email confirmation
Not delivered 3 days later
Refund requested
Awful!
2 marzo 2026
Risposta di Leyland SDM
Hi Mr Horner,
Thank you for taking the time to leave feedback. We're so sorry you've had this experience, please could you email info@leylandsdm.co.uk, so we can look in to this further.
Many thanks.
Risposta di Leyland SDM
Hi Stephen,
Thank you for taking the time to leave feedback. We're so sorry you've had this experience, please can you email info@leylandsdm.co.uk, so we can look in to this further and rectify this.
Many thanks.
Delivery was promised next day and…
Delivery was promised next day and didn’t arrive till following day.
25 febbraio 2026
Risposta di Leyland SDM
Hi Nina,
Thank you for taking the time to leave feedback. We're sorry you've had this experience with us, please can you email info@leylandsdm.co.uk, so we can look in to this further.
Many thanks.
Delivery perfect.
Great price for the products purchased and absolutely delighted with delivery ahead of schedule.
18 febbraio 2026
Risposta di Leyland SDM
Hi Michael,
Thank you for the feedback. We're thrilled to hear you're happy with both the price of our products and the delivery. Thanks again for leaving such a lovely review.
Smooth click and collect experience.
Smooth click and collect experience.
The staff at the Dulwich store were incredibly helpful and friendly. Would definitely be using this service again!
16 febbraio 2026
Risposta di Leyland SDM
Hi Shen,
Thank you for the lovely feedback. We're thrilled to hear you had such a wonderful experience and look forward to welcoming you in-store again soon.
Many thanks.
Very fast delivery
Very fast delivery, had a little problem but professionally dealt with,will buy again
15 febbraio 2026
Risposta di Leyland SDM
Hi David,
Thanks for the 5-star review! We're pleased to hear our team were able to resolve the issue, thank you for the feedback.
Many thanks.
Dominik super helpful showed me all the…
Dominik super helpful showed me all the range of products sizes explained how to use them will definitely recommend well done my experience at this shop is always been good everyone very helpful
18 febbraio 2026
Non scritta su invito
Risposta di Leyland SDM
Hi Susan,
Thank you for such lovely feedback. We're thrilled to hear Dominik was helpful, and you got the products needed for your project. We'll pass on your kind comments!
Many thanks.
Bought the product led to believe it…
Bought the product led to believe it was to be delivered not picked up, not clear!
3 febbraio 2026
Risposta di Leyland SDM
Hi Russell,
We’re sorry to hear you have had a negative experience shopping with us. We’d appreciate the opportunity to speak with you further about this issue. Please contact us via info@leylandsdm.co.uk, so we can investigate.
Many thanks.
Risposta di Leyland SDM
Hi Ronaldo,
Thanks for the 5-star feedback. We'll pass your kind comments on to Yasin.
Many thanks.
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