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Valutata 5 stelle su 5

The most beautiful doll with a wonderful ethos behind it. I have been eyeing up a Leya Doll since my little girl was born and I have just purchased the 'Mabel and her Lovey' doll. My little one is hav... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We ordered the doll as a first birthday gift for our granddaughter, Paz. My husband an avid soccer fan noted there was a player, Nico Paz on Argentinas team. The personalization, number on the shorts,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

These are beautiful customised dolls and my kids love them. They recently made football versions as well. Love the quality as well. Delivery will take time due to customisation and handling etc. we we... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Great doll, looks exactly like it does online. Prompt delivery. Only issue is the product / packaging smells very strongly of cigarette smoke! Very glad I purchased this early and have enough time... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per neonati
  2. Negozio di giocattoli per l'infanzia
  3. Servizio di e-commerce

Scritti dall'azienda

We Offer the Best Personalized Doll for Babies & Toddlers.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
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4,3

Tutte le recensioni

(1255)

95 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

A BERRY SPECIAL DAY

I am very pleased with the purchase of Montessori personalized soft book - A Berry Special Day.

For those little tiny hands the Berry Doll is the perfect size to play with, chew on and explore with the added bonus option of unclipping Berry from the book and using as their first doll. To stimulate babies curios mind to aid in future learning, this is a great soft boom that I would highly recommend.

R J

30 ottobre 2025
Non scritta su invito
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Risposta di Leyadoll

Hi Rosina, thank you so much for your lovely review! We’re so happy to hear that you and your little one are enjoying A Berry Special Day! 💕 It truly warms our hearts to know the Berry Doll and book have brought both fun and developmental play.
Your kind words mean a lot to our team — thank you for recommending us! 🌷

Valutata 5 stelle su 5

Wonderful company with wonderful products!

This is a wonderful company with perfect dolls for babies and older children! I have purchased two personalized dolls as gifts for our granddaughters. Our older one has hers already and I am excited to be giving the younger one her doll on her second birthday.

29 ottobre 2025
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Risposta di Leyadoll

Hi Sharon, thank you so much for your lovely words! 💕
We’re truly touched to know that both of your granddaughters have Leyadolls made just for them — what a sweet way to celebrate their special moments! 🎂
It means the world to us that our dolls can bring joy and warmth to your family.
Wishing you and your little ones endless cuddles and smiles! 💖

Valutata 5 stelle su 5

It was so easy My 4 year old niece…

It was so easy My 4 year old niece loved looking at them

30 settembre 2025
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Risposta di Leyadoll

Hi there, thank you so much for your sweet feedback! 💕
We’re so happy to hear that your 4-year-old niece enjoyed looking at our dolls — that’s exactly the kind of joy we hope to bring! 🥰
We truly appreciate your support and can’t wait to create more adorable designs your little ones will love. 🌸

Valutata 5 stelle su 5

Purchased Personalized Crayon Charles

Purchased Personalized Crayon Charles - Montessori Doll for my great nephews 1st Birthday he absolutely loves it!

1 ottobre 2025
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Risposta di Leyadoll

Hi there, thank you so much for sharing this sweet message! 💕
We’re overjoyed to hear that your great nephew loves his Personalized Crayon Charles – Montessori Doll — what a perfect 1st birthday gift! 🎂
It’s such a joy knowing our doll could be part of this special milestone. Wishing your little one endless smiles and happy playtime! 🌷

Valutata 5 stelle su 5

Quick delivery

Quick delivery, no issues.
Bought for my granddaughter and she loves it.
Excellent quality.
Would recommend.

22 ottobre 2025
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Risposta di Leyadoll

Hi Gillian, thank you so much for your kind review! 💕
We’re delighted to hear that your granddaughter loves her doll and that everything arrived smoothly.
It means a lot to know you’re happy with the quality — your recommendation truly warms our hearts. 🌸
Wishing your little one endless cuddles and smiles! 💖

Valutata 5 stelle su 5

So far I have had 2 of these dolls for…

So far I have had 2 of these dolls for my granddaughter and she loves them so much. I like that some of the profits go to helping children that need hare lip and cleft palet operations around the world

16 ottobre 2025
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Risposta di Leyadoll

Hi Lynsey, thank you so much for your heartfelt message! 💕
It means the world to us to hear that your granddaughter loves her Leyadolls — and we’re truly grateful for your kind words about our partnership with Smile Train.
Knowing that every purchase helps children around the world receive life-changing cleft surgeries inspires us every day. 🌍💖
Thank you for being part of this meaningful journey with us!

Valutata 1 stelle su 5

Avoid!!

Avoid!!!

Very poor service and never actually received the item but when questioning them I was just getting ignored and told completely different story. I wouldn't believe how dismissive they were. 3 weeks later still no doll or refund receive. Wouldn’t recommend!!!?

1 ottobre 2025
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Risposta di Leyadoll

Hi there! So sorry for the frustration this has caused you. We understand how frustrating it is when an order is delayed and when it feels like you're not being heard. Please know we never intend to ignore our customers — this is not the standard we hold ourselves to. We'd like to look into this case again and resolve it properly for you.

Could you please provide your order number so we can investigate the shipping status with our carrier? If your package is truly lost, we’ll work on a resolution right away, whether that’s a replacement or a refund. Let me know how you’d like to proceed, and I’ll personally make sure this gets handled properly. 💖

Valutata 1 stelle su 5

Frustrated and dissatisfied

Frustrated and dissatisfied, requested a refund after waiting 11 days without shipping notification. To date, have received 2 different tracking numbers for one order. Order is still in China. Customer service is poor at best. My strongest recommendation is, DON'T!!!

26 ottobre 2025
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Risposta di Leyadoll

Hi there, we’re so sorry for the frustration you’ve experienced. 💗
We’ve checked your order — it was shipped within 2 days and is now with USPS for final delivery. The two tracking numbers you received belong to the China and local shipping stages.
Our team has also reached out to you via email to follow up personally. Please check your inbox or spam folder for a message from “Leyadoll.” We’ll make sure your issue is resolved soon. 🌷

Valutata 5 stelle su 5

Poupée jolie 🌸

Nous avons reçu la magnifique poupée LEYADOLL.
Livraison rapide, colis bien protégé.
Poupée de qualité et en plus personnalisée.
C’est un cadeau idéal pour une petite fille.
Je suis très satisfaite et contente de mon achat.
Bonus : le service clientèle est efficace et à l’écoute.

24 ottobre 2025
Non scritta su invito
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Risposta di Leyadoll

Merci infiniment pour votre adorable message 🌸 Nous sommes ravis que votre poupée Leyadoll vous plaise et que la livraison se soit bien passée ! C’est un vrai bonheur de savoir qu’elle a fait un si joli cadeau 💖 Votre satisfaction est notre plus belle récompense — merci pour votre confiance 💕

Valutata 1 stelle su 5

Une déception ++

Je donne une étoile puisqu'il faut en mettre une pour laisser un avis. Nous avons commandés plusieurs poupée pour nos enfants sauf que le colis a été apparemment livré sauf que nous en l'avons jamais eu. Nous avons fait le tour des voisins, des points relais, des bureau de poste, rien. En contactant le site, ils nous disent de contacter l'entreprise de livraison en nous donnant un contact erroné, et nous dise que si nous dépassons le délais, ils ne seront plus responsable. Sauf que la réponse est longue et le temps passe et toujours pas de poupée. Grosse déception.

26 settembre 2025
Non scritta su invito
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Risposta di Leyadoll

Hi Adam! So sorry for the frustration this has caused you. I completely understand how upsetting this must be. We’d love to get this sorted for you as soon as possible.

Could you please provide your order number so we can investigate the shipping status with our carrier? If your package is truly lost, we’ll work on a resolution right away, whether that’s a replacement or a refund. Let me know how you’d like to proceed, and I’ll personally make sure this gets handled properly. 💖

Valutata 5 stelle su 5

Great experience and product

I really wanted to get a doll for my new granddaughter as a Christmas gift, but her name was longer than the advertised allowance of space. I reached out to the company and they wrote right back to me explaining they would try their best to accommodate me and they did! I just received the doll and her little bassinet set. It is perfect for my granddaughter to play with in her first few years, then I plan to get her a bigger doll. Overall, it only took less than 2 weeks from order date to my doorstep. That is not bad, and neither is the price for such good quality and personalized items. Overall it was a great experience with the company and product. When you go into their site and your account, it does give you a tracker for your item and they also send emails to keep you posted. Thank you to the Leyadoll staff for doing a great job all around!

16 ottobre 2025
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Risposta di Leyadoll

Hi Ruby, We’re so happy to hear your granddaughter loves her personalized doll and bassinet set! Thank you for trusting us to make her special Christmas gift — your kind words truly mean a lot 🥰 Have a nice day!💖

Valutata 5 stelle su 5

Great product!

My granddaughter just loves her new Leya doll!
It is exactly what they show on their website. A great quality product!!!

15 ottobre 2025
Non scritta su invito
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Risposta di Leyadoll

Hi Vicki, thank you so much for your lovely feedback! 💕
We’re over the moon to hear that your granddaughter loves her new Leyadoll — that truly means the world to us. 🌸
Your kind words about our quality and design made our whole team smile!

Sending lots of hugs to you and your little one 💕

Valutata 5 stelle su 5

This company deserves more than five…

This company deserves more than five stars. Their customer service is very courteous and they respond quickly to any questions.
I ordered several items for my first granddaughter and many were personalized beautifully. The dolls are absolutely adorable. The one that talks and has music is precious.
I am very pleased with everything that I ordered and it didn’t take long to arrive
Trust is the keyword for this review
You can trust this company for good quality - safe products and great customer service

4 ottobre 2025
Non scritta su invito
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Risposta di Leyadoll

Hi Donna, thank you so much for your incredibly kind words! 💛 We’re truly grateful for your trust and thrilled to know you’re happy with the dolls and personalized items for your granddaughter. It means the world to us to hear that you’re pleased with both our products and service. 🧸✨

Your support and trust inspire us to keep creating joyful, high-quality products and to continue delivering the best customer experience possible. We hope our dolls bring many smiles and precious memories to your family! 💖

Valutata 5 stelle su 5

Beautiful doll

Beautiful doll, arrived in good time as described, well made, had personalised and everything is perfect 10/10

3 ottobre 2025
Non scritta su invito
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Risposta di Leyadoll

Hi Sharon, Thank you so much for your lovely review! 💛 We’re thrilled to hear that your doll arrived on time and exactly as described. It’s wonderful to know that you’re happy with the quality and the personalization — 10/10 makes our day! 🌟🧸

We truly appreciate your support and hope the doll brings lots of joy and smiles. 💖

Valutata 5 stelle su 5

I have purchased three dolls

I have purchased three dolls, and I absolutely loved all of them. The first two were for newborn babies, and the last one, a Montessori doll, was a birthday gift for my six-year-old daughter. They are all beautiful and of excellent quality. I highly recommend them.

1 ottobre 2025
Non scritta su invito
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Risposta di Leyadoll

Hi Dayanis, Thank you so much for your wonderful review! 💛 We’re truly delighted to hear that you loved all three dolls — from the newborn gifts to the Montessori doll for your daughter’s birthday. It means a lot to us knowing they’ve brought joy to such special moments. 🎁✨ Your kind words and recommendation make our day, and we hope each doll continues to bring smiles and happy memories to your family. 🧸💖

Valutata 5 stelle su 5

Website was easy to navigate

Website was easy to navigate, Princess Breeze was as beautiful and as soft as advertised. Shipping was a little longer than I expected, but it still arrived for my granddaughter’s first birthday.

27 agosto 2025
Non scritta su invito
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Risposta di Leyadoll

Hi Maria, Thank you so much for your kind words! 💛 We’re so happy to hear that you found our website easy to use and that Princess Breeze was just as beautiful and soft as you expected. Knowing she arrived in time to celebrate your granddaughter’s first birthday makes us truly delighted! 🎉
We appreciate your patience with the shipping and hope your little one enjoys many special moments with her new friend. 🧸✨

Valutata 5 stelle su 5

Great company to work with

Good communication about shipping. Quick responses when contacted. Bought two products and was very happy with both of them. Will definitely be purchasing more.

20 settembre 2025
Non scritta su invito
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Risposta di Leyadoll

Hi Sandra, thank you so much for your kind words and wonderful support 💖! We’re thrilled to hear that you were happy with both products and our service. It truly means a lot to us. 🌟

We can’t wait to create more special moments for you in the future — your satisfaction is always our top priority 💕

Valutata 5 stelle su 5

I ordered and am very happy with this…

I ordered and am very happy with this sweet doll. Such a soft doll and it just looks so happy. The fabrics used are top quality. I’m so pleased that I’m ordering 3 more for Christmas gifts!

29 settembre 2025
Non scritta su invito
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Risposta di Leyadoll

Hi Betsy, thank you so much for your lovely words and for sharing your experience with us! 💖 We’re over the moon to hear that you love your Leyadoll — knowing that its softness, cheerful design, and high-quality fabrics brought you joy truly means a lot to our team. 🌷

It’s wonderful to hear that you’re choosing more dolls as Christmas gifts — we hope they’ll bring the same happiness and warm smiles to your loved ones too. 🎁✨

Valutata 5 stelle su 5

The doll is high quality

The doll is high quality, very soft! And when I had a problem, the customer service was quick and effective fixing it. I recommend it.

29 settembre 2025
Non scritta su invito
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Risposta di Leyadoll

Hi Aline, Thank you so much for your wonderful review! 💖 We’re delighted to hear that you’re happy with the quality and softness of your Leyadoll. It’s also great to know that our customer service team was able to resolve your issue quickly and effectively — your satisfaction is always our top priority. 🌟

We truly appreciate your recommendation and hope your doll continues to bring lots of joy and smiles! 🌷✨

Valutata 1 stelle su 5

Ordered 9 days ago

Ordered 9 days ago, payment taken and order still unfulfilled. So much for quick delivery!

19 settembre 2025
Non scritta su invito
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Risposta di Leyadoll

Hi Estelle, I’m so sorry for the frustration. Your order includes a personalized, handcrafted doll, so it needs a little extra time. The good news is your parcel shipped on September 15 and is now in transit to your local post office/country. A shipping confirmation email with the tracking link was sent the same day — please also check your spam/promotions folder.

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