Lexus Woodford Recensioni 

259
TrustScore 4 su 5

4,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Lexus Woodford is in itself a superb advert for the Lexus range of cars, and well worth my journey along the M25 to get there. The staff I have met during my recent first purchase of a Lexus, hav... Leggi di più

Valutata 5 stelle su 5

National Recall re Fuel Vent Tube, main dealer is quite a way from me so I had arranged a courtesy car but when I arrived I asked if they could do the job immediately & save me møre travelling back n... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

been trying to book a service I called so called lexus over 8 times today they keep passing the buck no one there has any knowledge or experience seems like they just employ any body , no one ev... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic buying experience from great staff ! Viki Peter Simon and the Manager Louis ... great coffee too ... a friendly family type of approach nothing is too much of a problem and all bases covered... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Veicoli e trasporti

Scritti dall'azienda

Explore a life of luxury with us here at Lexus Woodford. Lexus Woodford was born in the year 2000, almost a decade after Hills Motor Group’s first dealership Hills of Woodford Toyota. Since, Lexus Woodford has triumphed reflecting luxury, performance and reliability in both our products and customer service. Being a family run business we can assure you that you can have the confidence in the quality and personalised service you’ll receive when visiting our centre. Onomotashi is our benchmark here at Lexus Woodford. Translated, Onomatashi is a Japanese term used to represent the act of providing detailed service in a variety of ways to allow guests to spend a relaxing and memorable time by putting customers first which is exactly what we aim to deliver to all of our customers visiting our centre.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

259 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(259)

17 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very pleasant and relaxed experience at…

Very pleasant and relaxed experience at Woodford Lexus today. Impressed with the courteous nature displayed by Tracy. Always smiling and generally pleasant. Very helpful at all times.

23 agosto 2023
Non scritta su invito
Logo di Lexus Woodford

Risposta di Lexus Woodford

Dear Forbs,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Valutata 5 stelle su 5

Shouting all my gratitude to Alex K in…

Shouting all my gratitude to Alex K in Woodford. Hes been my go to person for all my cars and has been a godsend. This time round i defo ordered my new car based on his trust with colour and style and as ive been with lexus for many years now Alex knows exactly the kind of cars i like. He smashed it for the 5th time and got it spot on. Loving every bit of my car and especially the interior colour. Thank you again Alex :)

12 agosto 2023
Non scritta su invito
Logo di Lexus Woodford

Risposta di Lexus Woodford

Dear Reshma,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Valutata 5 stelle su 5

Hills Garage Woodford

Tracie at Reception greeted me and looked after my needs whilst I waited for the second key on my Lexus to be programmed.
Likewise the service adviser Charlotte and technician Neil were just as attentive and efficient.

28 luglio 2023
Non scritta su invito
Logo di Lexus Woodford

Risposta di Lexus Woodford

Dear Richard,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Valutata 5 stelle su 5

Highly recommended A+++++

So professional, so smooth. Engineering team is top class and the host Tracie is fantastic. Highly recommended A+++++

27 luglio 2023
Non scritta su invito
Logo di Lexus Woodford

Risposta di Lexus Woodford

Dear Oswin,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Valutata 5 stelle su 5

Lexus woodford the best dealer with…

Lexus woodford the best dealer with best staff . Your are always welcome with very friendly smile.Tracie is very wonderful lady she offered me coffee twice. What a wonderful customer service.
The staff are very friendly. I always feel I'm at home seating with my friends and family.they keep updating with the on going service's. Jeremy a great man with great customer service.
Thank Lexus woodford.The cleaner may put little more attention cleaning the car .

26 luglio 2023
Non scritta su invito
Logo di Lexus Woodford

Risposta di Lexus Woodford

Dear Milon,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Valutata 5 stelle su 5

Very friendly and welcoming

Very friendly and welcoming. Perhaps the first time I was allowed to browse all the cars in the dealership on my own, while being pampered by Tracie with coffee, tea, biscuits and water.

21 luglio 2023
Non scritta su invito
Logo di Lexus Woodford

Risposta di Lexus Woodford

Dear Cristobal,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Valutata 5 stelle su 5

Friendly

Friendly, welding team. Loved the video from the technician. Not overly pushy selling items and add ons that’s totally up to me but all explained well. Great experience with a great service package for the next couple of services.

7 luglio 2023
Non scritta su invito
Logo di Lexus Woodford

Risposta di Lexus Woodford

Dear Nicole,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Valutata 5 stelle su 5

Ashif was great today

Ashif was great today, toldbme everything to keep me safe on the road.
Thanks

7 luglio 2023
Non scritta su invito
Logo di Lexus Woodford

Risposta di Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Valutata 5 stelle su 5

Thanks for today AZ

3 luglio 2023
Non scritta su invito
Logo di Lexus Woodford

Risposta di Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating. The staff member you mentioned has been made aware of your review. Many thanks!

Kind regards,
Lexus Woodford

Valutata 5 stelle su 5

Ashong was amazing

Ashong was amazing

Thank you lexus woodford

3 luglio 2023
Non scritta su invito
Logo di Lexus Woodford

Risposta di Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating. The staff member you mentioned has been made aware of your review. Many thanks!

Kind regards,
Lexus Woodford

Valutata 5 stelle su 5

The courtesy and efficiency of Errol…

The courtesy and efficiency of Errol and Tracey made getting our new UX250 F-Sport from Woodford a real pleasure. Their approach to customer service is exemplary.

30 giugno 2023
Non scritta su invito
Logo di Lexus Woodford

Risposta di Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating. The staff member you mentioned has been made aware of your review. Many thanks!

Kind regards,
Lexus Woodford

Valutata 5 stelle su 5

Woodford Lexus servers department you…

Woodford Lexus servers department you always get good friendly welcome and Tracie makes a good coffee when you enter the door and any question or problems with the car they steer you in the right direction with best-course of action
I would recommend using this branch
Graham

30 giugno 2023
Non scritta su invito
Logo di Lexus Woodford

Risposta di Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating. The staff member you mentioned has been made aware of your review. Many thanks!

Kind regards,
Lexus Woodford

Valutata 5 stelle su 5

Absolutely brilliant experience at…

Absolutely brilliant experience at Lexus Woodford. Efficient customer services by the teams, clear communication and time keeping. A big shout out to the host Tracie who was so kind and attentive throughout the time I spent waiting for my service to complete. 5* experience overall!

30 giugno 2023
Non scritta su invito
Logo di Lexus Woodford

Risposta di Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating. The staff member you mentioned has been made aware of your review. Many thanks!

Kind regards,
Lexus Woodford

Valutata 5 stelle su 5

Liked the hospitality especially the…

Liked the hospitality especially the coffee thank you Tracie

29 giugno 2023
Non scritta su invito
Logo di Lexus Woodford

Risposta di Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating. The staff member you mentioned has been made aware of your review. Many thanks!

Kind regards,
Lexus Woodford

Valutata 5 stelle su 5

Great communication and attentive care

A special thank you to Alex for his great customer service. He listened to all my requirements and answered all the questions I had. Very impressed and would gladly return for my next car.

23 giugno 2023
Non scritta su invito
Logo di Lexus Woodford

Risposta di Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating. The staff member you mentioned has been made aware of your review. Many thanks!

Kind regards,
Lexus Woodford

Valutata 5 stelle su 5

Thank you to the Team at Lexus Woodford

From the moment I received the Quotation to taking delivery of the car everything along the way has been smooth, friendly and professional delivering what was promised earlier than the original delivery date.
Erol who I have dealt with through the whole process has been great nothing has been to much trouble, he ran through everything on the day of collection very thoroughly with a follow up call 2 days later.
I travelled from Doncaster to London to collect the car and it was worth it, I was greeted and made very welcomed. I would hesitate to purchase another car from them in the future.

21 giugno 2023
Non scritta su invito
Logo di Lexus Woodford

Risposta di Lexus Woodford

Dear Keith,

Thank you for your review and your 5 star rating. The staff member you mentioned has been made aware of your review. Many thanks!

Kind regards,
Lexus Woodford

Valutata 5 stelle su 5

Ashir is super

23 giugno 2023
Non scritta su invito
Logo di Lexus Woodford

Risposta di Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating. The staff member you mentioned has been made aware of your review. Many thanks!

Kind regards,
Lexus Woodford

Valutata 5 stelle su 5

Great communication and customer…

Great communication and customer service. Friendly staff esp Ashif, who explained everything clearly

19 giugno 2023
Non scritta su invito
Logo di Lexus Woodford

Risposta di Lexus Woodford

Dear Andreas,

Thank you for your review and your 5 star rating.

Kind regards,
Lexus Woodford

Valutata 5 stelle su 5

Tracie Clark

Tracie Clark was very helpful and there was very good customer service.

9 giugno 2023
Non scritta su invito
Logo di Lexus Woodford

Risposta di Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating.

Kind regards,
Lexus Woodford

Valutata 5 stelle su 5

Great service from Erol at Lexus Woodford

From start to finish, Erol at Lexus Woodford was fantastic! Very informed, knew everything there was to know about the cars, no hard sell, just good information to let us make our own decision. Came up with a very competitive deal, and even though we had to wait for the factory order, Erol phoned every month keeping us up to date on the cars status. Would not hesitate to deal with Erol and Lexus Woodford again

16 giugno 2023
Non scritta su invito
Logo di Lexus Woodford

Risposta di Lexus Woodford

Dear Michael,

Thank you for your review and your 5 star rating.

Kind regards,
Lexus Woodford

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più