Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

THIS COMPANY IS A RIPOFF !! IT IS IMPOSSIBLE TO RETURN THE ITEMS, THEIR PHONE NUMBER DOES NOT WORK AND I HAVE EMAILED THEM 5 X S WITH NO RESPONSE. BEWARE, YOU ARE BETTER OFF DOING A CHARGEBACK WITH... Leggi di più

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Valutata 3 stelle su 5

The faux leather biker jacket looks sleek but felt a bit stiffer than expected. The fit around the shoulders was tighter on my partner, and the pockets are smaller than they look online. We tried to e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I didn’t think I’d care this much about a cotton set. The fabric feels nicer than expected, light but not see through at all. It’s comfortable enough to wear at home but still looks presentable outsid... Leggi di più

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Valutata 5 stelle su 5

The tailored blazer fits better than some of my expensive ones. Structured but not stiff and the sleeves are actually the right length for once. I wore it to work and then straight to dinner and it st... Leggi di più

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Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

20 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

THIS COMPANY IS A RIPOFF !

THIS COMPANY IS A RIPOFF !! IT IS IMPOSSIBLE TO RETURN THE ITEMS, THEIR PHONE NUMBER DOES NOT WORK AND I HAVE EMAILED THEM 5 X S WITH NO RESPONSE. BEWARE, YOU ARE BETTER OFF DOING A CHARGEBACK WITH YOUR BANK, VERY BAD EXPERIENCE, THIS COMPANY IS UNETHICAL AND SHOULD BE CLOSED DOWN. NO WAY TO DO ZERO STARS BUT THAT IS THE RATING THEY DESERVE.

2 maggio 2026
Non scritta su invito
Logo di Lexians

Risposta di Lexians

Hello, thank you for reaching out and sharing your experience regarding your return attempts and our contact channels. I acknowledge your frustration regarding the communication delays and want to ensure your case is handled properly.
👉 hello@lexians.com, you can contact us. Best regards, Lexians customer service.

Valutata 1 stelle su 5

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. CLOTHES ARE WAY TOO SMALL AND NO WAY TO RETURN FOR REFUND.

16 maggio 2026
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Logo di Lexians

Risposta di Lexians

Hello, thank you for reaching out, and I am very sorry to hear that the clothing did not fit you as expected! I acknowledge your frustration regarding the sizing discrepancy and your concerns about our return options.
👉 hello@lexians.com, you can contact us. Best regards, Lexians customer service.

Valutata 1 stelle su 5

Well…

Well, I bought a biker jacket for Mother’s Day on about the 4th of May. It’s been more than a week without any package at my door. Every time I check it says that the “shipment information is received”. I also bought something for an extra 8.00 to ensure that the package would not be stolen or damaged. Besides it taking more than a week and I’m still waiting for the package to arrive, I emailed them to contact them but no one replied. I tried calling them, it says out of order. I’ve tried their chat box, but I am unable to click it for some strange reason. This whole thing seems like a scam: prove me otherwise. This is one of the most frustrating experiences I have had. You need to give active updates on packages and have open and 24/7 availability for contact because this just isn’t working.

8 maggio 2026
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Risposta di Lexians

Hello, I am truly sorry for the frustration caused by the delivery delay of your Mother's Day jacket and the lack of response to your emails. I acknowledge the issue regarding the tracking status remaining stuck on "shipment information received," as well as the technical difficulties with our out-of-order phone line and unclickable chat box.
👉 hello@lexians.com, you can contact us. Best regards, Lexians customer service.

Valutata 1 stelle su 5

One star because zero is not an option

One star because zero is not an option. I ordered a men’s blazer from Lexians who advertised their US warehouse. I received the package weeks later from China but it was a women’s blazer. Contacted customer service with no answer. Emailed again and they offered 15% refund and I can keep the women’s blazer which does not fit a man… then they said I need to ship it back to china at my cost which is ridiculous. It looks like a credit card dispute is the only option. It looks like the result from these reviews. Maybe Visa will cut them off with enough charge backs. Anyway, avoid this company or plan to loose time and money.

4 maggio 2026
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Logo di Lexians

Risposta di Lexians

Hello,
I am truly sorry for the frustration regarding the incorrect item you received and the shipping location. I acknowledge the issue with receiving a women’s blazer instead of the men's style ordered and the disappointment with our initial refund offer. This is not the experience we aim to provide.
👉 hello@lexians.com, you can contact us
Best regards,
Lexians customer service

Valutata 1 stelle su 5

poor quality items and even WORSE return refund process

They shipped an item that didnt match their website. Getting a return or refund is nearly impossible. I have been quite patient but now will have to resort to a chargeback against them with my credit card. The worst customer service i have ever seen

8 aprile 2026
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Logo di Lexians

Risposta di Lexians

Hello,
I am truly sorry for the frustration and the feeling of having to resort to a chargeback due to our return process. I acknowledge the issue where the item received did not match the representation on our website and the lack of support you encountered while seeking a refund. This is not the experience we aim to provide
👉 hello@lexians.com, you can contact us
Best regards,
Lexians customer service

Valutata 1 stelle su 5

This is not a reputable business

This is not a reputable business. The pictures and descriptions of the products are misleading. Returning an item and getting a refund is a nightmare. I ordered an air conditioner and a blade free fan. After they had billed my credit card and got the money, low and behold that air conditioner is no longer available. They offered me a substitute at 50% off with just a picture, no specifics. I declined and ask for a full refund. I received an email on April 1st, stating I was being issued a full refund but it might take up to 10 days to post. On April 11th, I received another email stating I was being issued a full refund but it might take 10 days to post. I emailed them in return and noted that I was concerned about ever getting my refund. I did receive the blade free fan that I purchased for $44, a discount from $75, it is a plastic fan I wouldn't give you $5 for. I have ask 3 different times, in emails, to get a return authorization in order to return this item, my request has just been ignored. So even though the web site says easy returns, that is misleading as well. After 15 emails from this company, I have finally received the credit for the air conditioner but no answer to my return request. Needless to say, I don't recommend ordering from this place. Giving them a one star is generous!

13 aprile 2026
Non scritta su invito
Logo di Lexians

Risposta di Lexians

Hello,
We are very sorry to hear about your experience and understand your frustration regarding the product quality, refund delays, and return process. This is not the standard we aim to provide. We would like to review your case and assist you properly. hello@lexians.com, please contact us.
Best regards, Lexians customer service

Valutata 5 stelle su 5

The tailored blazer fits better than…

The tailored blazer fits better than some of my expensive ones. Structured but not stiff and the sleeves are actually the right length for once. I wore it to work and then straight to dinner and it still looked fresh. Really didn’t think it would impress me this much but here we are.

9 febbraio 2026
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Logo di Lexians

Risposta di Lexians

Hello, thank you so much for the wonderful feedback regarding our tailored blazer's exceptional fit and high-quality structure! I acknowledge your positive experience and am thrilled to hear that it outshone more expensive pieces while keeping you looking fresh from work to dinner.
👉 hello@lexians.com, you can contact us. Best regards, Lexians customer service.

Valutata 3 stelle su 5

I almost sent back the ribbed knit top…

I almost sent back the ribbed knit top becaulooked too simple online but I’m glad I tried it on first. It’s soft, flattering and doesn’t cling weirdly around the waist. I’ve worn it with jeans and a midi skirt and it just works. Sometimes simple really is better.

14 febbraio 2026
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Logo di Lexians

Risposta di Lexians

Hello, thank you so much for the wonderful feedback regarding our ribbed knit top's soft material and versatile style! I acknowledge your positive experience and am thrilled to hear that trying it on convinced you of its flattering, non-clinging fit around the waist.
👉 hello@lexians.com, you can contact us. Best regards, Lexians customer service.

Valutata 5 stelle su 5

Warm without the bulk

The cropped puffer surprised me. Warm but not bulky and i can still move my arms normally. Been wearing it nonstop lately.

16 febbraio 2026
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Logo di Lexians

Risposta di Lexians

Hello, thank you so much for the wonderful feedback regarding our cropped puffer's lightweight warmth and comfortable design! I acknowledge your positive experience and am thrilled to hear that it provides great insulation without adding bulk, allowing you to move freely.
👉 hello@lexians.com, you can contact us. Best regards, Lexians customer service.

Valutata 5 stelle su 5

I didn’t expect to wear this hoodie so…

I didn’t expect to wear this hoodie so often. It’s soft, fits well and still looks the same after washing. Easy to throw on without thinking.

24 gennaio 2026
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Logo di Lexians

Risposta di Lexians

Hello, thank you so much for the wonderful feedback regarding our hoodie's soft material and enduring quality! I acknowledge your positive experience and am thrilled to hear that it retains its original look after washing and has become your go-to piece to throw on effortlessly.
👉 hello@lexians.com, you can contact us. Best regards, Lexians customer service.

Valutata 5 stelle su 5

Better fit than I expected

The leather jacket fits better than expected. Smooth finish and not overly shiny. Feels like something I’ll keep for years.

6 gennaio 2026
Non scritta su invito
Logo di Lexians

Risposta di Lexians

Hello, thank you so much for the wonderful feedback regarding our leather jacket's exceptional fit and high-quality finish! I acknowledge your positive experience and am thrilled to hear that you love its smooth texture and look forward to keeping it in your wardrobe for years.
👉 hello@lexians.com, you can contact us. Best regards, Lexians customer service.

Valutata 5 stelle su 5

I bought the ribbed pullover as a…

I bought the ribbed pullover as a filler item in my order. Turns out it’s become one of my favorites. It doesn’t pill, doesn’t lose shape and stays soft. I’ve worn it several times already without getting tired of it. It’s one of those pieces that quietly earns its place. Definitely wasn’t expecting that.

13 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Way more comfortable than expected

When I ordered the ribbed knit pullover, I honestly thought it would just be a basic layer. After wearing it for a full day, I realized how comfortable it actually is. It’s soft but still holds its shape, even after sitting and moving around all day. I didn’t have to keep adjusting it, which I appreciate more than I realized. It’s quietly become one of my most worn pieces. Didn’t expect that at all.

25 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I almost returned the ribbed pullover…

I almost returned the ribbed pullover because it looked very plain online. After wearing it though, I completely changed my mind. It’s soft without looking sloppy and still looks good at the end of the day. I’ve paired it with jeans, skirts and even layered it and it just works. It doesn’t stretch out or lose its shape. I’m glad I gave it a chance.

20 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I didn’t think I’d care this much about…

I didn’t think I’d care this much about a cotton set. The fabric feels nicer than expected, light but not see through at all. It’s comfortable enough to wear at home but still looks presentable outside. I’ve worn it multiple days in a row without feeling sloppy. After washing, it still looks the same. That’s a big win for me.

17 dicembre 2025
Non scritta su invito
Logo di Lexians

Risposta di Lexians

Hello
We’re really glad to hear this and understand how important it is when comfort and appearance come together so effortlessly. Please contact hello@lexians.com, we’ll be happy to assist if you ever need anything.
Best regards, Lexians customer service

Valutata 3 stelle su 5

The biker jacket looks really sleek but…

The biker jacket looks really sleek but it’s a little stiff when new. I’m hoping it softens more with wear. Still love the design though, and the delivery was super quick.

12 ottobre 2025
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Logo di Lexians

Risposta di Lexians

Hello
We’re glad to hear that you love the design of the biker jacket, and we understand that new jackets can feel a bit stiff at first. Thank you for sharing your experience. Please contact hello@lexians.com, we’ll be happy to help if you need anything else.

Best regards,
Lexians customer service

Valutata 3 stelle su 5

Not the right fit

The faux leather biker jacket wasn’t for me. The sleeves felt tight and the zippers were stiff, so it just didn’t feel comfortable. Ended up sending it back.

11 settembre 2025
Non scritta su invito
Logo di Lexians

Risposta di Lexians

hello
We’re sorry to hear that the biker jacket did not fit comfortably for you. Please reach out to us at hello@lexians.com

Best regards,
Lexians customer service

Valutata 3 stelle su 5

Didn’t work out, but refund was smooth

Tried the faux leather biker jacket and it just didn’t work for me. Tight arms, stiff feel, and the pockets were tiny. Ended up returning it. At least the refund was easy.

11 settembre 2025
Non scritta su invito
Logo di Lexians

Risposta di Lexians

hello Scott Wilkinson
We’re sorry the biker jacket didn’t meet your expectations, but we’re glad the refund process was smooth. If you could kindly reach out to us at hello@lexians.com, we’ll be happy to assist you with finding a better fit.

Best regards,
Lexians customer service

Valutata 3 stelle su 5

A bit stiffer than I hoped...

The faux leather biker jacket looks sleek but felt a bit stiffer than expected. The fit around the shoulders was tighter on my partner, and the pockets are smaller than they look online. We tried to exchange for another size but it was already sold out in black. At least the refund was processed quickly with no hassle.

25 giugno 2025
Non scritta su invito
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Risposta di Lexians

hello y Emanuel Davidson ,
Sorry for the disappointment with stiffness, shoulder fit, and pocket size and for the sold-out exchange option. We can help with alternatives now and notify you when your preferred size/color returns. If you could reach out to us at hello@lexians.com
, we’ll personally look into your order and do everything we can to make things right. Your trust means a lot to us, and we’d love the chance to turn this around for you.

Sincerely,
Lovinal Customer Service

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