Albert help me out today with my question regarding getting my payout before the Alpha acquisition. He looked into my account and payout request and helped alleviate my concern of not getting my payou... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Very awesome live support. Payouts are processed as requested. Had a really jarring issue with my account being breached due to a small error caused by a payout withdrawal and Albert from live support... Leggi di più
L'azienda ha risposto
leveled up is a great prop firm and as mentioned in previous reviews, the daily payouts is a massive game changer in this industry. i received a quick and easy payout even at 9pm on a friday. customer... Leggi di più
L'azienda ha risposto
I hate that I have to write this because I’m a fan of Raul and his company but I’m currently having a terrible experience. I passed my challenge June 19th, following all the rules, got my KYC verified... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Trade live capital, request daily payouts, and Level Up. Join our trading community, pass our evaluation, and trade with live funds. We are renowned for our competitive pricing, live capital in funded accounts, daily payouts, and expert management team. Request daily payouts with a minimum withdrawal of $500 and no maximum payout! Simplifying trading education through simulated trading is what we do best. Join our outstanding community today!
Informazioni di contatto
Stati Uniti
- leveleduptraders.com
3,9
Molto buono
87 recensioni
Ha risposto al 12% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Slow payout system
Requested a $1,000 payout the other day and they took a full 24 hours to execute it which was the end of the next trading day so i never received the payout due to their laggy system.
Just blows my mind how they sit through a whole work day without getting my payout to me...
Do better...
6 febbraio 2025
Non scritta su invito
Risposta di Leveled Up Traders
Hi John,
Thank you for your feedback, we are always looking for ways we can improve at LUT.
I was able to look into your issues a little further. It looks like you requested your payout, however after requesting your payout there was continued trading on the account which caused a drop in profits and the payout was no longer valid. As good practice, we always recommend that you pause all trading until the payout has been paid.
While it does take time to process payouts as we are working with many customers, we strive to get payouts out as quickly as possible often getting payouts out in as little as 24 hours, however it can take up to one business day to process.
Please let me know if there is anything additional we can assist with by either replying here or reaching out to our support team at support@leveleduptraders.com.
Megan
Leveled Up Traders
The best service ever
The best service, I have an issue getting the credentials, but the support team were there to help me, they answered me at each time I talked to them, and that service is Incredible .
4 febbraio 2025
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Risposta di Leveled Up Traders
Thank you for your feedback! We're glad our support team could assist you promptly and resolve your issue. Your satisfaction means a lot to us, and we’re here to help anytime you need. 😊
I wanted to take some time before I…
I wanted to take some time to compose my review before sharing my thoughts, and I’m thrilled to say that I’m thoroughly impressed. In today’s market, with numerous prop firms emerging, I had some reservations. However, Leveledup has surpassed all my expectations.
The trading conditions are exceptionally favorable. The challenge is straightforward and easy to grasp, and the payout experience has been nothing short of great. I’ve received multiple payouts without any delays, as promised.
I also encountered an issue with TradeLocker, but I promptly presented them with proof of the incident. They thoroughly reviewed my claim, which included video evidence, and promptly compensated me for my losses.
Overall, I have nothing but positive experiences to share. I will continue to use Leveledup as my trusted trading partner. I also want to extend a special shoutout to our support member, Dario, who has provided exceptional customer service and assistance.
2 febbraio 2025
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Risposta di Leveled Up Traders
Thank you so much for your kind words! We're thrilled to hear about your positive experience with us. It's great to know our trading conditions, payouts, and support, especially from Dario, met your expectations. We appreciate your trust and look forward to continuing to serve you! 😊
My experience with the advisor was very…
My experience with the advisor was very positive. They were helpful, professional, and answered all my questions clearly and comprehensively. I felt well supported and am very satisfied with the assistance provided.
27 gennaio 2025
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Risposta di Leveled Up Traders
Thank you so much for your kind words! 😊 We're thrilled to hear that your experience with us was positive and that you felt supported throughout. This is what we strive for, so it’s wonderful to know we met your expectations.
If you ever have more questions or need further assistance, don’t hesitate to reach out. We’re here to help!
Christina was very helpful
Christina was very helpful. LevelUp service is a 10 out of 10.
14 gennaio 2025
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Risposta di Leveled Up Traders
Thank you for taking time to leave us a review! We are so happy to hear you had a great experience! We are so glad that Christina was able to help you!
Please feel free to reach out again if you have questions or concerns. We're Always happy to help!
Excellent 👌
12 gennaio 2025
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Risposta di Leveled Up Traders
Thank you for taking time to leave us a review! We are so happy to hear you had a great experience!
Please feel free to reach out again if you have questions or concerns. We're Always happy to help!
customer service is extremely helpful
customer service is extremely helpful ! same day payouts is really a great thing about being funded with levelled up traders. first ever prop firm which actually want traders to succeed.
10 gennaio 2025
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Risposta di Leveled Up Traders
Thank you for taking time to leave us a review! We are so happy to hear you had a great experience! Our Support team is working hard to make sure we all you questions answered!
Please feel free to reach out again if you have questions or concerns. We're Always happy to help!
great costumer service!
10 gennaio 2025
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Risposta di Leveled Up Traders
Thank you for taking time to leave us a review! We are so happy to hear you had a great experience!
Please feel free to reach out again if you have questions or concerns. We're Always happy to help!
Very kind service recived from Albert
9 gennaio 2025
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Risposta di Leveled Up Traders
Thank you for your feedback! We’re delighted to hear that you received kind service from Albert. Our team is dedicated to providing excellent support, and we’re glad Albert could assist you. We appreciate your trust in us and look forward to continuing to serve you.
Prompt and Courteous
I like that my questions are answered promptly, that the agent is knowledgeable, and that the agents are very friendly. I don't feel rushed.
7 gennaio 2025
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Risposta di Leveled Up Traders
Thank you so much for your kind words and positive feedback! We're thrilled to hear that our team has been able to provide you with prompt, knowledgeable, and friendly service. Ensuring that our traders feel valued is a top priority for us. We look forward to continuing to support you on your trading journey.
I had a Good experience with the…
I had a Good experience with the customer service and their product seems great. Can’t wait to get funded. I also think the 24 hour payout thingy is really great.
7 gennaio 2025
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Risposta di Leveled Up Traders
Thank you for sharing your positive experience with our customer service and products! We're excited to hear that you're looking forward to getting funded, and we’re glad you find the 24-hour payout feature beneficial. We're here to support you every step of the way and wish you great success in your trading journey!
Albert was helpful and really answered…
Albert was helpful and really answered all my questions .
6 gennaio 2025
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Risposta di Leveled Up Traders
Thank you so much for taking time to leave us a review, and we are so glad that Albert was able to help with all your needs!
I received a great assistance from the…
I received a great assistance from the Leveledup Traders support. I am very glad. Thank you very much.
2 gennaio 2025
Non scritta su invito
Risposta di Leveled Up Traders
Thank you for taking time to leave us a review! We are so happy to hear you had a great experience!
SCAM PROP FIRM!!!!!!!!!!!!!!!!!
Disgusting prop firm , there was always ghost trades , placed on BTC , after purchase the challenge was a issue with tradelocker , and some losses due the platform where restored , however the issues continued after they "fixed it ".
I never received an email explaining the issue or what next steps to follow , i have to contact endless times to customer support , to be able to find out whats going on , i have to contact customer service every day for 4 days straight. Customer services was always unresponsive and willfully ignorant.( Shout out to KELLY that has less reasoning than my fish)
At the end the account was blow with trades that i didn't placed and they refuse to provide solutions .
The Tradelocker Platform has always issues , always freezes. I have 5g Optic Fiber in case you might think is my internet , so no. They do it on purpose so you can fail as many challenges as you buy so they can get more money from you , they don't want to withdraw , the want your challenge money
TOTALLY SCAM PROP FIRM.
UPDATE!!!
After reaching out to customer support, I provided plenty of evidence, including screenshots, order IDs, and the exact time and date of the affected orders. Despite this, they told me their "team" checked everything but couldn't provide any solution at all.
They acknowledged one issue and reimbursed me for the losses on one of the four days when the platform had problems. However, they completely ignored the other three days. During those three days, I was told I would be contacted, but instead, I had to keep following up myself through live customer service to get any answers.
On top of that, they didn’t address other serious issues like stop orders not triggering under normal market conditions, “ghost trades” on BTC, platform instability, and multiple orders being created when only one was intended. These are critical problems that directly impact trading precision, yet they’re treated as if they’re nothing out of the ordinary.
If you’re considering this prop firm, be aware. Trading requires precision, and dealing with these kinds of unresolved issues and lack of accountability is a frustrating experience.
18 dicembre 2024
Non scritta su invito
Risposta di Leveled Up Traders
Hi Satoru,
We are always looking to improve here at Leveled Up Traders and I am sorry to hear that you had a negative experience.
I was trying to look into your issue a little more but was unable to find any account information for you. Additionally, there is no one named "Kelly" on Leveled Up Traders support team, please make sure you are referring to the correct chat and team in regards to the review. Can you please share if you contacted LUT support or directly worked with Trade lockers team as they are separate and do not necessarily reflect the end solution.
Could you possibly provide a little more detail, perhaps your account number or the email that was used with your account? i did try using the email provided, however, was unable to find a chat with our support team using the email.
We would love to try and remedy any concerns you might have. You can reply here, utilize our live chat or email our support team at support@levedleduptraders.com
We look forward to the chance to assist you.
Meg
Leveled Up Traders
They manipulated my account to force…
They manipulated my account to force failing my challenge. I contacted their Customer Service and they kept going back and forth trying their best deny manipulating my account. Leveled Up Traders is a scam and 90% of the 5stars reviews you see here are fake. I will contact the Police and report Leveled Up Traders.
12 dicembre 2024
Non scritta su invito
Risposta di Leveled Up Traders
Hi Ahmad,
We are always looking to improve here at Leveled Up Traders and I am sorry to hear that you had a negative experience.
I was trying to look into your issue a little more but was unable to find any account information for you.
Could you possibly provide a little more detail, perhaps your account number or the email that was used with your account? i did try using the email provided, however, was unable to find a chat with our support team using the email.
We would love to try and remedy any concerns you might have. You can reply here, utilize our live chat or email our support team at support@levedleduptraders.com
We look forward to the chance to assist you.
Meg
Leveled Up Traders
Raul was very quick with communication…
Raul was very quick with communication and accountability i can gladly honestly say he resolved my issue in maybeeee 15min. glad to be using his platform leveled up 4L baby!
13 dicembre 2024
Non scritta su invito
Risposta di Leveled Up Traders
Thank you for your positive feedback! Glad to see he was able to resolve your issue in a quick and decisive manner. Hope to see you payout soon!
Great firm
Great firm, good prices!!
And their costumer service is great, especially Cristhian he is a man of his words who has helped me time after time when I had an issue.
Thankyou.
11 dicembre 2024
Non scritta su invito
Risposta di Leveled Up Traders
Always glad to help! We will pass along the thanks to Cristhian! Hope you Level Up and achieve your first payout!
Hustle free, top customer service
Bought the spin challenge over the holiday break. Although there was issues promo (because the system went down) Chris was always responsive whenever I had questions with what was happening with the promo. Always professional and attentive, no bs responses either. Raul stepped in and made sure I was taken care of. He communicated on Sunday regarding what was going on and on monday, he followed up to see if I had received my account and if everything was working properly. Although there was issues in beginning, they made the experience worry free.
29 novembre 2024
Non scritta su invito
Risposta di Leveled Up Traders
Thank you for sharing your experience! We’re glad Chris and Raul were able to address the initial issues and ensure everything went smoothly. Your feedback means a lot, and we’re here to help whenever you need, thank you!
Leveled up traders is the next best…
Leveled up traders is the next best thing for new and experienced traders to level up and create a new future highly recommend
9 dicembre 2024
Non scritta su invito
Risposta di Leveled Up Traders
Thank you Ariel for your great review! We're glad to be a part of your Level Up! Your recommendation means a lot!
Had a technical issue when buying a…
Had a technical issue when buying a challenge (wheelspin). Support helped me very good and even got me an upgrade (25k instead of 10k)
9 dicembre 2024
Non scritta su invito
Risposta di Leveled Up Traders
Thanks for your feedback! We’re glad support could resolve your issue and get you that upgrade. Enjoy the $25K challenge, best of luck!
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