Letterboxliquorice Recensioni 

238
•
TrustScore 3.5 su 5

3,6

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Valutata 1 stelle su 5

Unresponsive customer service. Four emails, and phone call, not even the courtesy of an acknowledgement. Trying to arrange a return and nothing but silence. Be sure of what your purchase or else…

Valutata 2 stelle su 5

Very disappointing experience. The Banana Monkeys I received were clearly old and hard - a bit difficult to chew. I’ve had these before and they were much softer, so the quality this time was poor... Leggi di più

Valutata 5 stelle su 5

How wonderful to find a company that sells excellent, affordable, swiftly delivered, gluten-free liquorice! I bought the gluten-free mix for my partner who has coeliac disease, and he loved it. I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Am so glad I found this site – I love liquorice and have been searching in vain for some vegetarian salty Zouts for ages now after enviously watching my husband plough through his non-veggie liquorice... Leggi di più

Dettagli dell'azienda

  1. Dolciumi

Scritti dall'azienda

We are an online retailer specialising in gourmet liquorice and gourmet liquorice gift boxes


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

238 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,6

Tutte le recensioni

(238)

6 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Disappointed.

I ordered a gift for a friend a week ago which has not been delivered to them despite the order status saying its been shipped out the following day that it was ordered. I have attempted to contact the company directly regarding this and not yet had any reply from them with any update on this or any attempt to help resolve my situation. Today I have now recieved a request to leave a review and subsequently I can only provide my experience to date. I will not be using this company again.

I would hope that I will get a reply to my email by the end of this week to attempt to resolve the matter, before further action is required.

2 agosto 2022
Valutata 1 stelle su 5

Dissapointing Service

I had ordered two boxes as gifts but unfortunately only one arrived. After numerous emails to letterbox liquorice I have received no reply, and no resolution to the situation.

30 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Lovely liquorice

Order was delivered very quickly. The liquorice is lovely. Really good quality and the assortment has so many different types. The gift message on the box is a really nice surprise when you open it.

19 giugno 2022
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Risposta di Letterboxliquorice

Thank you Tracey for your kind review.

Valutata 5 stelle su 5

Dear Sir or Madam

Dear Sir or Madam
I ordered a small quantity of liquorice from your company a considerable time ago to be sent to an address in Shetland. As far as I am aware the order has not been delivered as yet, and I only received notification that the order had been sent last week. I am not pleased about this !

Malcolm Fenton

Order 3431

30 maggio 2022
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Risposta di Letterboxliquorice

Hello Tom, we have sent you a personal email. But would like to confirm that the liquorice was indeed posted to you but has been delayed with the Royal Mail. We are resending a new parcel with extra liquorice with another courier. Thannk you

Valutata 5 stelle su 5

This is my second purchase from…

This is my second purchase from Letterboxliquorice l bought a father's day box for my dad last year and he liked it so much I've decided to treat him to another box for father's day this year has he enjoyed it so much l would highly recommend this company has they have never disappointed me...

28 maggio 2022
Valutata 5 stelle su 5

There was a problem with my delivery…

There was a problem with my delivery but it was quickly sorted out & was delivered. Great communication. Friendly & very helpful. The box & liquorice looked great & the liquorice was labelled. The recipient was very happy with her birthday present. Thank you Letterboxliquorice .

26 maggio 2022
Non scritta su invito
Valutata 3 stelle su 5

Disappointed

I was disappointed that the bags of liquorice were not labelled with the contents and had to print my own and stick them to the bags. As it was a gift for my husband I wanted him to know the variety I had chosen.

I'm sure this detail could be included in the packaging or just a menu as in chocolate boxes to inform the recipient of the items included.

Also two items I ordered had been substituted without my knowledge.

14 maggio 2022
Valutata 5 stelle su 5

Excellent

Good quality liquorice bought as a gift for my dad who is a massive liquorice lover, excellent service, can highly recommend

23 aprile 2022
Valutata 5 stelle su 5

This is the second time I've used…

This is the second time I've used liquorice box to send as gifts and I'm very pleased with the service, efficiency and products on offer.
I have also been a recipient and can say the variety of different liquorice from around the world was delicious and very interesting.
I will be using again

17 aprile 2022
Valutata 5 stelle su 5

Fantastic liquorice and fantastic customer service!

Fantastic liquorice and fantastic customer service. The website had a slight glitch when I tried to place the order, so sent a message to the company and the owner rang me immediately and took my order promptly over the phone! Very impressed.
We will definitely be ordering again. You don't get liquorice like this anywhere else, it's a very authentic selection.

11 aprile 2022
Non scritta su invito
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Risposta di Letterboxliquorice

Thank you for sharing your comments Joanna :) Look forward to hearing from you soon

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