Good product, my wife and daughters really enjoy using this while they exercise and watch TV, the customer service from the team was outstanding and the products are high quality.
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Le Peach customer service has worked with me to try and figure out where my package is. I am so excited to get my product. Thank you Le Peach
got it for my wife, she loves it Item arrived on time. Very cool magnetised box. The trainers really pack a punch Also got their AURA device which- so far so good
I owned this product for 3 months and it malfunctioned. I changed the batteries, gel pads and swapped the modems and it continues to sending random painful and intense jolts while using the same setti... Leggi di più
3,6
Nella media
32 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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If I could give zero stars
If I could give zero stars, I would happily do that! Contacted customer service explaining that my order was missing - apparently they reshipped the order, which again I didn't receive nothing.
Customer service is very unprofessional.
Please avoid this company! Totally rip of.
24 aprile 2024
Non scritta su invito
Risposta di lepeachclub.co
Hi Jessica,
We’re very sorry to hear about your experience and completely understand how frustrating it must have been not receiving your order, especially after a replacement shipment was arranged.
This is not the level of service we aim to provide, and we’re disappointed to hear that our communication left you feeling this way. We appreciate you taking the time to share your feedback.
A member of our customer care team will be reaching out to you directly to look into this further and help work toward a resolution.
Thank you again for bringing this to our attention.
– The Le Peach Team
Broke after 3 months
The product completely quit working after 3 months. Customer service was completely unhelpful and basically said too bad. The company does not stand behind their product. Given the inferior quality, why would they?
18 marzo 2024
Non scritta su invito
Risposta di lepeachclub.co
Hi Stephanie,
We’re very sorry to hear about your experience and completely understand how frustrating it must have been not receiving your order, especially after a replacement shipment was arranged.
This is not the level of service we aim to provide, and we’re disappointed to hear that our communication left you feeling this way. We appreciate you taking the time to share your feedback.
A member of our customer care team will be reaching out to you directly to look into this further and help work toward a resolution.
Thank you again for bringing this to our attention.
– The Le Peach Team
Great at first but only lasted a couple…
Great at first but only lasted a couple months before it stops working. Customer service is appauling, they basically tell you they can't do anything because it's outside the 30 day return limit. They have a 1 year warranty to have to first purchase. Absolute rubbish don't waste your time.
28 marzo 2024
Non scritta su invito
Risposta di lepeachclub.co
Hi Maria,
We’re sorry to hear that your experience with both the product and customer support left you disappointed.
We understand how frustrating it is when a product stops working after only a short period of use, especially when you initially had a positive experience with it. We also regret that our support process left you feeling unsupported.
Your feedback is important to us, and our customer care team will be reaching out to you directly to review the situation further and see how we can help resolve this for you.
Thank you again for taking the time to share your experience.
– The Le Peach Team
Rubbish
Rubbish. Breaks almost immediately and zero customer service. Do not bother
15 marzo 2024
Non scritta su invito
Risposta di lepeachclub.co
Hi Sarah,
We’re very sorry to hear that your experience with our product and customer support was disappointing.
We understand how frustrating it is when a product does not last as expected, and we also regret that you felt unsupported when trying to get help. This is not the standard we aim to provide.
Our customer care team will be reaching out to you directly to review your experience further and see how we can help resolve the issue.
Thank you for your feedback.
– The Le Peach Team
trainer broker after ~5 uses
trainer broker after ~5 uses. they did send a replacement, but then that one broke as well - they said they wouldn't honor a refund or Addit. replacement because it was outside the original purchase window.
30 gennaio 2024
Non scritta su invito
Risposta di lepeachclub.co
We’re sorry to hear that the product did not meet your expectations.
We understand your disappointment regarding the quality of the item, and we appreciate you taking the time to share your feedback with us. This is not the experience we aim to provide for our customers.
Please contact our customer care team directly at support@lepeachclub.co and mention your Trustpilot review so we can quickly locate your case and look into this further for you. We’d be more than happy to work toward resolving the issue.
Thank you again for your feedback.
– The Le Peach Team
What a waste of money
What a waste of money. The adhesive pads only last for 3 uses. So it's useless after 3 days. Disgusted considering the money. It's all smoke and mirrors. Packaging and advertising very very misleading
29 dicembre 2023
Non scritta su invito
Risposta di lepeachclub.co
We’re sorry to hear that the product did not meet your expectations.
We understand your disappointment regarding the quality of the item, and we appreciate you taking the time to share your feedback with us. This is not the experience we aim to provide for our customers.
Please contact our customer care team directly at support@lepeachclub.co and mention your Trustpilot review so we can quickly locate your case and look into this further for you. We’d be more than happy to work toward resolving the issue.
Thank you again for your feedback.
– The Le Peach Team
Absolutely a waste- would not help at all when product was faulty
Absolutely a waste! Only worked for less than 3 months and malfunctioned. When I contacted the company they told me too bad as was outside of warranty and nothing they would do. I had already bought additional items and gels pads but they did not care about customer service at all. Very disappointed in their lack of service and no care at all for customers.
EDIT: I responded to the company reply below immediately (which they took nearly 3 years to even acknowledge) and now a further month on there has been no reply again.
6 dicembre 2023
Non scritta su invito
Risposta di lepeachclub.co
Hi Danielle,
We’re sorry to hear that the product did not meet your expectations.
We understand your disappointment regarding the quality of the item, and we appreciate you taking the time to share your feedback with us. This is not the experience we aim to provide for our customers.
Please contact our customer care team directly at support@lepeachclub.co and mention your Trustpilot review so we can quickly locate your case and look into this further for you. We’d be more than happy to work toward resolving the issue.
Thank you again for your feedback.
– The Le Peach Team
Absolute scam
Absolute scam, stopped working after 3 weeks of use, I emailed them and said it’s out of the warranty period.
My sister bought the same machine on Amazon for $17, EXACTLY THE SAME!
My friends ordered from LePeach and I will be telling them to leave a review also!
Do not buy just because they have good marketing!
27 novembre 2023
Non scritta su invito
Risposta di lepeachclub.co
Hi Victoria,
We’re sorry to hear that the product did not meet your expectations.
We understand your disappointment regarding the quality of the item, and we appreciate you taking the time to share your feedback with us. This is not the experience we aim to provide for our customers.
Please contact our customer care team directly at support@lepeachclub.co and mention your Trustpilot review so we can quickly locate your case and look into this further for you. We’d be more than happy to work toward resolving the issue.
Thank you again for your feedback.
– The Le Peach Team
FAULTY AND WASTE OF MONEY
I owned this product for 3 months and it malfunctioned. I changed the batteries, gel pads and swapped the modems and it continues to sending random painful and intense jolts while using the same settings i always use since buying. I contacted the Le Peach team and advised them and due to it being after 30 days I had no warranty. They basically told me there is nothing they can do. Waste of time and money for something "guaranteed" to work, yet the things work for less then 3 months.
23 novembre 2023
Non scritta su invito
It only works for 3 months
I bought a product at first it was defective so they sent me a new one, it worked perfectly and from one day to the next it stopped working. If the support team tells me that I have already lost the warranty, so the product only works for 3 months, it is disposable
28 settembre 2023
Non scritta su invito
Risposta di lepeachclub.co
Hi Rossy,
We’re sorry to hear that the product did not meet your expectations.
We understand your disappointment regarding the quality of the item, and we appreciate you taking the time to share your feedback with us. This is not the experience we aim to provide for our customers.
Please contact our customer care team directly at support@lepeachclub.co and mention your Trustpilot review so we can quickly locate your case and look into this further for you. We’d be more than happy to work toward resolving the issue.
Thank you again for your feedback.
– The Le Peach Team
Their discount offers are simply scam
Their discount offers are simply scam. The maths calculations do NOT add up, I emailed and instagrammed them a couple of times … their response has been “sorry the manager says it is correct”. Please do calculate their discount offers on the original price and check on the correct price after you have applied the codes to your purchase. The discounts are not what they advertise at all! #falsemarketing #scam
@trustpilot , the screenshots of my comms with them and the actual discounts and their misleading discounts calculations are available .
12 agosto 2023
Non scritta su invito
Risposta di lepeachclub.co
Hi Kay,
We’re sorry to hear that the product did not meet your expectations.
We understand your disappointment regarding the quality of the item, and we appreciate you taking the time to share your feedback with us. This is not the experience we aim to provide for our customers.
Please contact our customer care team directly at support@lepeachclub.co and mention your Trustpilot review so we can quickly locate your case and look into this further for you. We’d be more than happy to work toward resolving the issue.
Thank you again for your feedback.
– The Le Peach Team
Don't trust this company
Don't trust this scam of a company. I purchased the trio and never received my order. Tiktokers get paid to promote these trashy companies and the consumer is left with a horrible experience. Please save your money.
13 giugno 2023
Non scritta su invito
Risposta di lepeachclub.co
We’re sorry to hear that the product did not meet your expectations.
We understand your disappointment regarding the quality of the item, and we appreciate you taking the time to share your feedback with us. This is not the experience we aim to provide for our customers.
Please contact our customer care team directly at support@lepeachclub.co and mention your Trustpilot review so we can quickly locate your case and look into this further for you. We’d be more than happy to work toward resolving the issue.
Thank you again for your feedback.
– The Le Peach Team
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